
DCH Honda of Oxnard
Oxnard, CA
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427 Reviews of DCH Honda of Oxnard
My previous car had been totaled when it on the street in front of my house during the night. I am college student and rely on my car to get me to school and work so I was horrified to be without wheels. My front of my house during the night. I am college student and rely on my car to get me to school and work so I was horrified to be without wheels. My mom and I came to DCH Honda of oxnard because we were looking for a Honda and that is our local dealership. We had the good fortune of being paired with Cindy Burch as our sales person. Cindy made it her personal mission to find me the PERFECT replacement, and within a few days she had found the perfect car. The deal was wonderful and I'm happily back to work and school with a better car than the one I lost, with almost no out of pocket money! Cindy became like a new best friend and was absolutely wonderful to work with. I'm only sorry I won't need another car anytime soon, because it was actually fun to work with her and buy this car. She personally made what started out a nightmare into a dream come true! Go to DCH Honda of Oxnard and be sure to ask for Cindy Burch! SHE ROCKS! More
alan was great. we went there just tpo look around and he was really helpful and not too pushy. not the typical salesman, but it worked for him because we bought a truck. oz was also very helpful. he worked was really helpful and not too pushy. not the typical salesman, but it worked for him because we bought a truck. oz was also very helpful. he worked to get us through all the paperwork quickly being that it was getting late and my baby was getting restless. he gave us a good rate on our financing and helped us out with a few extras. very good experience all together. More
First sales person was very nice then comes Ron Anthony he's a wonderful person very kind and give me all the information about the car he was very helpful and when everything is completed I believe his na he's a wonderful person very kind and give me all the information about the car he was very helpful and when everything is completed I believe his name is Niguel the paperwork person he explained everything thoroughly which I appreciated alot he knows his stuff even though I have to turn down his offer which I felt horrible but I am on a budget so he understood. Over all the experience was nice I am satisfied with the services. More
Ronald Anthony is warm..friendly...knowledgable...competent...responsive.....that unto itself is why we would go back to this dealership......ihit is the 3rd car in tw warm..friendly...knowledgable...competent...responsive.....that unto itself is why we would go back to this dealership......ihit is the 3rd car in two years that we purchased. It is a pleasure knowing him and conducting business with him. More
-THIS DEALERSHIP GOES THE EXTRA MILE TO MAKE A CUSTOMER HAPPY. THEY ALSO SHOW AND SELL FROM OTHER LOTS THEREBY WORKING WITH OTHERS FOR THE CUSTOMER. THEY OFFERED THINGS I DIDN'T ASK FOR. I ACTUAL TRUST T HAPPY. THEY ALSO SHOW AND SELL FROM OTHER LOTS THEREBY WORKING WITH OTHERS FOR THE CUSTOMER. THEY OFFERED THINGS I DIDN'T ASK FOR. I ACTUAL TRUST THEM AND I WOULD RETURN. THE SALESMEN DID ALL MY WORK FOR ME - BLUE BOOK VALUE ON MY TRADE-IN, BB VALUE ON THE CAR I WAS BUYING. CONSUMER REPORT ON HYBRIDS. I HAD A PROBLEM WITH THE LIGHT ORANGE TRANSMISSION FLUID. AFTER I BOUGHT THE CAR CHRISTIAN ALLEN CALLED ME AT MY HOME AND ADDRESSED THAT PROBLEM BY EXPLAINING THAT THIS IS A MAINTENANCE THING THAT THE OWNER IS RESPONSIBLE FOR...BUT...HE OFFERED TO REPLACE THE FLUID WHEN I COME IN FOR MY "FREE" FIRST OIL CHANGE. I DIDN'T HAVE TO DO A TRADE-IN. WITHOUT MY ASKING, LALO CAME INTO THE ROOM AND OFFERED ME WHAT I WANTED FOR MY CAR. THAT ACTION CLOSED THE DEAL FOR ME. More
We purchased a Honda Fit a few weeks ago and could not have been happier with our experience at DCH Honda. After a misunderstanding and some confusion on my part about the price of the car, we came into have been happier with our experience at DCH Honda. After a misunderstanding and some confusion on my part about the price of the car, we came into the dealership, met with Ed and were treated like royalty. He bent over backwards to make sure that we got the deal on the car that fit our needs and fit our budget. He turned us over to Ron Anthony to finish the sale, and Ron was friendly, accommodating and actually fun to do business with. I will go on record saying this was the most positive experience I've never had purchasing a new car and, without a doubt, would absolutely recommend DCH Honda of Oxnard, Ed and Ron. More
Horrible! Never go back except for a good laugh! I am moving to Maryland soon for a job and the sales team asked me what country that was in! I had to explain where it was and why I wanted a vehicle with moving to Maryland soon for a job and the sales team asked me what country that was in! I had to explain where it was and why I wanted a vehicle with 4 wheel drive! The sales manager made very rude remarks about me after he thought I left the inside of the building. However I was standing right behind him and he did not say anything except "yeah if you think you can get a better deal then go to a different dealership." It was the worst dealership I have ever been too. I heard horrible things from others about this dealership however I can now verify they are horrible from personal experience. Do not go here!! They were very rude. More
Awesome esperience. Complete customer satisfaction from the time I talked to Clint on the phone until all repairs were completed. I have never filled out a customer satisfaction survey but this is worth t the time I talked to Clint on the phone until all repairs were completed. I have never filled out a customer satisfaction survey but this is worth the trouble. Was referred to DCH by a friend and now I'll be the one sending folks there. It's gratifying to know that some folks still understand customer service. Thank you! More
I have given the score because it was well deserved. I was picking up my 04 accord from being seviced and I was early, so I browsed around. Ron approached me about a car. I told him "give me a card and if was picking up my 04 accord from being seviced and I was early, so I browsed around. Ron approached me about a car. I told him "give me a card and if I needed help I would call him. He honored my request and left me alone. (I was in no way pressured :)). The wife and I stopped by 5-6 times in 8 months and spoke with Ron each time as I am a man of my word. He was very helpful every time we talked to him reguarding up dates on the accord / crosstour, and explained all fetures and comparisons. Upon purchasing our new accord he went over and above my expectations working the deal. FYI this is our 3rd purchase plus 1 referal, and this probably is NOT my last purchase from Ron. The experience I have had with DCH Honda of Oxnard has been wonderful thanks to there staff. Im in management statis , and I'm a firm believer giving Kudos when they are warranted, and this is one of them. More
When the topic of a purchasing a car comes up, everyone has at least one if not many horror stories of terrible sales staff and dealerships...but that does not ring true with DCH Honda of Oxnard. We have b has at least one if not many horror stories of terrible sales staff and dealerships...but that does not ring true with DCH Honda of Oxnard. We have bought two previous cars from DCH Honda of Oxnard and have had all their servicing from them as well. We always received the very best customer service especially from Zilmer Lee who always made sure we were well taken care of. Ron Anthony helped us in 2007 find a great pre-owned Honda that has been a joy to drive all these years, and now that our family has grown we needed a minivan, and he did his usual top notch performance in helping us find just the right car for us at a price we could afford. He really goes above and beyond to make sure you are completely satisfied, and never an ounce of pressure. He has single handedly changed the image of what a car salesman is, or at least what they should strive to be. Because of Ron Anthony "car salesman" does not have to be a derogitory term. Bottom line- The exemplary service one receives from Ron Anthony & Zilmer Lee are what all dealerships should strive for in sales and service! More