DARCARS Ford

Excellent service and care even with COVID-19. Thanks you all for all the work you are doing. Thanks for keeping my car in great shape. all for all the work you are doing. Thanks for keeping my car in great shape. More

Service Only Service and personnel were good but I was there for nearly 3 hours. I understand working protocols are modified to address the covid-19 situation wit Service and personnel were good but I was there for nearly 3 hours. I understand working protocols are modified to address the covid-19 situation with limited staffing and hours, so I will not comment negatively on that. Since I was there for an extended period it would have been nice to have more frequent updates about status of vehicle, though. Thank you. More

On 4/4/20, Darcars Kia of Lanham Service Staff and department was great. My Service Rep Antoine Harmon was great. He made sure I was taken care of in a timely manor during this crazy Virus situation department was great. My Service Rep Antoine Harmon was great. He made sure I was taken care of in a timely manor during this crazy Virus situation, and provided excellent service! More

I was greeted. My car was taken back immediately. Service was completed in a timely manner. Environment was neat and very clean. I would definitely recommend this dealer for service. was completed in a timely manner. Environment was neat and very clean. I would definitely recommend this dealer for service. More

Buying a new Kia The service consultant Marcus was very helpful ! I didn't hear anything else so hopefully Marcus found his keys! I hope he did! Have a nice day! The service consultant Marcus was very helpful ! I didn't hear anything else so hopefully Marcus found his keys! I hope he did! Have a nice day! More

Caring/Compassionate/Consistent Excellent Service I continue to receive excellent service by the Lanham Kia team. I would not trust my car with anyone else--Jelani Woodson -- Thank You -- 5 STARS I continue to receive excellent service by the Lanham Kia team. I would not trust my car with anyone else--Jelani Woodson -- Thank You -- 5 STARS More

Service consultant Jay made all the difference Your Service consultant Jay made all the difference in my experience. He was professional, courteous, delivered everything that he promised on time an Your Service consultant Jay made all the difference in my experience. He was professional, courteous, delivered everything that he promised on time and I got my car back at the exact time he promised. I was impressed with the shuttle driver, Otis as well. More

Great service I called the service department to inform them that my 2014 Sorento was being towed there since it would not start. I was told that the service revie I called the service department to inform them that my 2014 Sorento was being towed there since it would not start. I was told that the service review could not be done until at least the next day since they were booked up. I got a call 1 1/2 hours later to inform me that the car had been received. I got a second call 2 hours later and was informed that they were able to check out my car, and was told what services needed to be performed. I authorize the completion of the services, and was able to get my car later that day after all. More

Good customer service The service team is awesome. I always bring my car to this dealership because of the customer service. Jelani kept me abreast of every stage of my s The service team is awesome. I always bring my car to this dealership because of the customer service. Jelani kept me abreast of every stage of my service and got me out of there in a timely manner. My service technician is John Gray and he does an excellent job as well. Thank you More

Carlos definitely when above and beyond to get my car on for service. Much appreciation to and will continue to be that loyal customer here for service. Much appreciation to and will continue to be that loyal customer here More