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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.2
477 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 477 reviews

February 28, 2012

We have had outstanding service from Mt. Kisco bmw since we leased our first car there in 2007! Thank you! We especially love the concierge service. It simplifies our lives! We also LOVE our cars (first a More

by bindiboo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Our top priority is our customer service so it is always reassuring to hear about your latest experience. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

February 28, 2012

My experience with this dealers service department has always been excellent and have never had a problem they were willing to handle in a professional manner More

by jimmyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in service
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am pleased to hear that you had a positive experience with our service department. We appreciate your business, and look forward to working with you again. Regards, Vincent Robustello - Service Manager

February 27, 2012

Well, they are a bit expensive. They forget to do what I ask them,like putting on new windshield wipers. They never reset the mileage of my next service due date, and you get a lame excuse: ''well, it depe More

by rmbolle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
6 or 7
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. At BMW Mount Kisco we take our customers' comments and opinions very seriously. Our goal is to provide excellent service to all our customers. We hope you will come back and give us another chance to better this situation. Regards, Vincent Robustello - Service Manager

February 24, 2012

This is my second BMW vehicle and while I have the option of other dealers closer to me I decided to follow the recommendation from a family member. Prior to making the final decision, I visited the one in More

by robynetsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wiley
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. We strive each and every day to provide all our valued and loyal customers with exceptional service and make the sales process a positive one. Thank you for choosing BMW Mount Kisco. Regards, Clinton Ma - Sales Manager

February 24, 2012

Exceptional service. Vincent Robustello was friendly, attentive, and handled my service issue with the highest degree of professionalism. Although I live in Manhattan, it was well worth the extra drive t More

by joballin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Our goal each and every day is to provide outstanding service and exceed our customers' expectations. We appreciate your business and look forward to seeing you again in the future. Regards, Vincent Robustello - Service Manager

February 22, 2012

Great service experience. Rick was very patient and ensured that all my issues were resolved. Would suggest you wait for an appointment when a loaner car is available and not get involved with Enterpri More

by FAP777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit a review. I am proud to hear you were pleased with the service you received from our dealership. Our staff is always excited to go out of their way to answer any questions or concerns our customers may have with their vehicles. We appreciate your business. Regards, Vincent Robustello - Sales Manager

February 21, 2012

Jay was friendly, honest , and patient. He had his coat on and was leaving for the day when we walked in to discuss trading in my current BMW for a new one. He never rushed us and was always pleasant and w More

by Deborah Costa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for review. I am delighted to hear Jay was friendly and helpful throughout the sales process. Jay is an important member of our staff who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. Thank you for choosing BMW Mount Kisco. Regards, Clinton Ma - Sales Manager

February 19, 2012

Frank is a cordial service rep who listens and acts on your requests promptly and properly. He sees to it the service is done with speed and quality. He is an asset to the dealership. Vince consisten More

by shoechster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Vince,
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write your review. We take great pride in our work and always try to go the extra mile to exceed our customers expectations. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

February 19, 2012

Most of my contact was with Ralph Nicolais who demonstated the highest level of professionalism, efficiency and courtesy during the entire period of my search for a CPO BMW. More

by MJordaan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We are very pleased to hear you were were satisfied with our sales department. Our staff works diligently each and every day to provide superior service and make the sales process a pleasant one. It has been a pleasure doing business with you. Regards, Clinton Ma - Sales Manager

February 15, 2012

I just purchased my fourth x5...I obviously love this vehicle, but my previous experiences with Ridgefield BMW Sales have been less than enjoyable. So glad a friend recently delt with Richard Wiley at M More

by suzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICHARD WILEY
Dec 06, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am delighted to hear that Richard was helpful and knowledgeable throughout your sales process. Richard is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. Thank you for choosing BMW Mount Kisco. Regards, Clinton Ma - Sales Manager

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