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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 476 reviews

April 18, 2012

BMW Mount Kisco provided excellent service. I would definitely have my car serviced there again. They called me to provide a clear description of the problem and rented me a car since the repair took More

by mcrea22
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent and John
Jan 16, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear you were pleased with our service department. Our top priority is our customer satisfaction so it is always rewarding to hear you had a positive experience. It has been a pleasure doing buisness with you. Regards, Vincent Robustello - Service Manager

April 16, 2012

Elaine has worked with us for the past 3 years and now we are on our second lease with BMW. Elaine has been an exceptional partner to us since day one. She is very attentive and really listens to what we are More

by sanchezb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elaine Gordon
Jan 07, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am delighted to hear that Elaine was helpful throughout the sales process. Elaine is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We thank you for choosing BMW Mount Kisco. Regards, Clinton Ma - Sales Manager

April 12, 2012

I have purchased 2 cars from this dealer (one new, and one certified used). They were very competative with pricing and went out of their way to get the right car. The service is excellent with very quali More

by dondenardo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Demers, Jay Cirocco
Jan 07, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am happy to hear you found both our sales and service department to be helpful. We strive each and every day to provide excellent service and make all our valued customers' visits pleasant. We thank you for choosing BMW Mount Kisco. Regards, Mark Edens - General Manager

April 04, 2012

Richard made the experience of buying a new car seamless and a pleasure, not normally the car purchase experience. He explained simply and clearly all details of the transaction. He was a true professiona More

by vieser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wiley Jim Mendelsohn
Jan 07, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our sales department. Our team works diligently each and every day, to ensure that our valued customers have pleasant and comfortable sales experiences. Thank you for choosing BMW Mount Kisco. Regards, Clinton Ma - Sales Manager

April 02, 2012

Friendly people. Delivered car earlier than projected date. Professional business manager (Jim). Overall very positive enviroment. Car was as ordered. Communication was good throughout the process. More

by Cesturges
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Wiley
Apr 03, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We are happy to hear you had a positive experience and would recommend BMW Mount Kisco. It’s reassuring to know that we are meeting the high standards we have set for ourselves and our valued customers have come to expect from us over the years. Thank you for choosing BMW Mount Kisco; it has been our pleasure doing business with you. Sincerely, Matt Cosgrove Sales Manager

March 29, 2012

We recently purchased a BMW 328i from your dealership (03/09/2012). As I was trading in a car to purchase what wsould be our first BMW, we spent a considerable time of visiting different dealerships in More

by dorisbmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Salch
Apr 03, 2012 -

DARCARS BMW of Mt Kisco responded

Dear Mr. and Mrs. Fankhauser, Thank you very much for taking the time to comment on your sales experience at Mount Kisco Volvo, and for praising our colleague Jack Salch. He is a valued member of our sales team and represents the way we like to do business. Again, we appreciate you choosing BMW Mount Kisco, and we look forward to seeing you soon. Sincerely, Matt Cosgrove Sales Manager

March 28, 2012

I just love visiting this dealership. It's a friendly atmosphere and the employees are always courteous and at your service. The display of the vehicles is awesome. My car was given back to me all vacuu More

by Julie Barbagallo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent J Robustello
Jan 07, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear you were satisfied with our service department. Our goal is to provide exceptional service to all our valued and loyal customers and make their service appointments a pleasant one. It has been a pleasure doing business with you and we hope to see you again soon. Regards, Vincent Robustello - Service Manager

March 24, 2012

The Best BMW dealership I have dealt with in my 15 years of driving BMWs. Both sales and service are exemplary. Complimentary car wash and loaners are very helpful. More

by Yodicken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Mar 28, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for letting us know you had an all around excellent experience with both the sales and service at BMW Mt. Kisco. We get great satisfaction in knowing that our customers are receiving excellent customer service and quality work. We appreciate your business and your positive comments. Sincerely, Vince Robustello Service Manager

March 17, 2012

I came in for service on my brakes and was very happy with their diagnosis and repair - all under warranty @ n/c. I will use this dealer again for sure. More

by madiganrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RICKIE
Jan 07, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our service department. Our service team is always excited to go the extra mile and answer any questions our valued and loyal customers may have with their vehicles. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

March 14, 2012

We have purchased 5+ cars from this dealer. From the moment you arrive, you can see how organized they are. From the courteous greeting to the knowledgable sales and service representatives- you know yo More

by hk112860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Demers
Mar 25, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to share how pleased you are with your last service visit and your entire experience at BMW Mt. Kisco. It’s always rewarding to hear we are doing our jobs right and satisfying our customers. Recommending our dealership and service department to friends is the highest compliment we can receive. We appreciate your business, and it has been our pleasure servicing you. Sincerely, Vince Robustello Service Manager

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