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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.2
477 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 477 reviews

June 10, 2012

Fantastic dealer. Very responsive and helpful. Elaine Gordon and the other staff t BMW westchester are great. There's no pressure to buy and the price was right More

by Mehrara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine gordon
Oct 08, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am happy to hear that you found Elaine and our sales department very helpful. Elaine is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. Thank you for choosing BMW Mount Kisco; we look forward to working with you again. Regards, Clinton Ma - Sales Manager

June 08, 2012

Very accommodating and responsive. Quick and knowledgable service. Ricky is a pleasure to work with. After using White Plains BMW for years, this dealership is a breath of fresh air! More

by FAP777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Demers
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Our top priority is and always will be customer satisfaction. So it is always reassuring to hear about our customers experiences. We appreciate your business, and look forward to working with you again. Regards, Vincent Robustello - Service Manager

June 07, 2012

Service Team responsive to the car issues and resolved problems. FIrst I came in with radio problem then 2 days later with a dead battery. Service sent someone to jump car so I could bring car in for new More

by LindaOsofsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Demers
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear you were pleased with our service department. Our team is always excited to help our customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

June 06, 2012

I go out of my way to have my BMW serviced by this dealer (from Connecticut to Mt Kisco, 50 minute drive). Mt Kisco is altogether a class act in every way and an excellent representative of the German brand More

by Henry's BMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello, Ricky Demers
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am pleased to hear about your latest experience with our service department. We strive each and every day to provide exceptional service for all our valued customers. It has been a great pleasure working with you; we hope to see you soon in the future. Regards, Vincent Robustello - Service Manager

June 01, 2012

This was my first time using Mt. Kisco BMW. I was very impressed with the physical appearence of the site, the friendlyness of the employees and the performance of the work requested. Definitely will be More

by Mycin17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwardo
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear you were impressed with the service you received from our dealerhsip. Our team works diligently each and every day to ensure all our customers have pleasant experiences. Thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

June 01, 2012

When you buy a BMW you expect quality, reliability, and service. You don't expect to be locked inside your car because of faulty door locks. And you don't expect to be charged $800 to fix such a blat More

by KAB1
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Service Dept.
Jun 05, 2012 -

DARCARS BMW of Mt Kisco responded

We can understand your frustration in this situation. Unfortunately, electrical system repairs can be costly, and your vehicle is six years old with nearly seventy thousand miles. Your car has an excellent service history, and this is your first major repair. As a car ages, repairs of electrical components are not uncommon. Again, we recognize your frustration in this instance. We value all of our customers, and we hope you will give us another chance to take care of your automotive needs. Sincerely, Vince Robustello Service Manager

May 31, 2012

I've been driving BMWs for over 20 years - for the last 10 years, Mt. Kisco has been extraordinary. I feel a have a 'personal' relationship with Frank, which makes my visits so very comfortable. Thank yo More

by neilsilver
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am delight to hear that Frank has made your visits comfortable. Frank is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We appreciate your business. Regards, Vincent Robustello - Service Manager

May 18, 2012

The process of purchasing the car went very well. The car was delivered in excellent condition. The paperwork process was fast and smooth. Also, the explanation of the details of car was extensive and More

by rapper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elaine Gordon
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Our entire sales team at BMW Mount Kisco takes great pride in providing superior service and making the sales process as pleasant as possible and in a timely manner. We hope to see you again soon. Regards, Clinton Ma - Sales Manager

May 17, 2012

Thank for the great service you provide. I got the car Thank for the great service you provide. I got the car back cleaner,with the washer fluid topped off and all lights repaired. Thank you. Mircea More

by nipponauto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write your review. Our goal each and every day is to provide excellent service and to exceed our customers expectations. We appreciate your business. Regards, Clinton Ma - Sales Manager

May 16, 2012

I gave this rating because i couldn't ask for better. Free pick up and delivery service. Price lower than quoted for service by several hundred dollars . Friendly, professional. Courteous. On time. More

by fasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciardullo
Nov 12, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We are happy to hear you had a positive experience with our dealership and found us professional. Thanks for choosing BMW Mount Kisco, we look forward to working with you again. Regards, Clinton Ma - Sales Manager

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