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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.2
477 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 477 reviews

August 10, 2012

I have been buying from Richard Wiley for many years. He honest and makes the buying experience hassel free. Sales and service go hand in hand. The service dept is the best! More

by bulldog6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wiley (Sales) Seth Williams (Service)
Sep 18, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am glad to hear that Richard has made your buying experience hassle free. Customer service is our top priority so it is reassuring to hear your positive feedback about your latest experience. Thank you for choosing Mt Kisco BMW. Regards, Mark Edens – General Manager

August 07, 2012

Went to great lengths to help us with a flat run-flat tire on a Friday evening after the service department was officially closed. Helped us arrange for a rental car, which we ended up not needing, even More

by louish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Sep 24, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We are happy to hear that you have been satisfied with our service department. Our team strives each and every day to provide exceptional service that our valued customers have come to expect. Thank you for choosing BMW Mt Kisco; it has been a pleasure doing business with you. Regards, Vincent Robustello – Service Manager

August 03, 2012

Prices for repair are a bit high, but that is to be expected with ownership of a BMW. All employees I came into contact with were very friendly. I would recommend this dealership to anyone interested More

by sftbal1b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank - Service Advisor
Sep 24, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. Customer service is our top priority so it is always rewarding to hear your feedback on your latest visits. Our service team is always happy to go the extra mile for our valued customers. Thank you for choosing BMW Mt Kisco. Regards, Vincent Robustello – Service Manager

August 03, 2012

Every person in the office was professional, kind and welcoming. The check in and check out was quick and very efficient. I was inside the loaner car within minutes of my arrival (for service). It w More

by beanith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank & 2 Ladies at Front Desk
Sep 24, 2012 -

DARCARS BMW of Mt Kisco responded

We appreciate you taking the time to write a review. We take pride in our customer satisfaction, so it is always reassuring to hear about your latest experience being positive. We strive every day to provide excellent service and exceed our customers’ expectations. Thank you for your business. Regards, Vincent Robustello – Service Manager

August 03, 2012

This dealership/service center never disappoints! The people that work there are wonderful and friendly and professional- its always a pleasure to bring my car in :) Thanks Mt. Kisco BMW! More

by ginafuni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, 2 girls at front desk, gentleman who sat to review my warranty.
Sep 24, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We are happy to hear that you are pleased with our service department at BMW Mt Kisco. Our service team works diligently each and every day, to ensure that our valued customers have everything they need. It has been a pleasure doing business with you, we look forward to seeing you again soon. Regards, Vincent Robustello – Service Manager

July 27, 2012

The service I received was impeccable. Jay was extremely attentive, very pleasant and informative, easy to work with and knowledgeable. This was a top notch experience for me. Jay made the whole process s More

by broston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco
Oct 02, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am delighted to hear that Jay was helpful and made your sales process easy. Jay is an important member in our team and exemplifies the high standards and ethic we set for ourselves, and our customers have come to expect. We appreciate your business and look forward to working with you again. Regards, Clinton Ma – Sales Manager

July 26, 2012

I am extremely pleased with the sales and service at BMW Mt. Kisco. They are professional and courteous and always go out of their way to make sure that I am completely satisfied. More

by sdg13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Demers
Oct 02, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am pleased to hear that you had a positive experience with our service and sales departments. We take great pride in our customer’s satisfaction so it is always reassuring to hear back from them. Thank you for choosing Mount Kisco BMW, we look forward to working with you again. Regards, Vincent Robustello – Service Manager

July 24, 2012

Friendly and knowledgeable, Dan took plenty of time to make sure all my questions were answered. Fair price on my trade-in. The entire staff is very customer oriented. More

by moheganfire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Zaccagnino
Oct 02, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am pleased to hear that Dan was very knowledgeable and answered your questions. We strive each and every day to provide all our valued customers with superior customer service. Thank you for choosing Mt Kisco BMW, we appreciate your business. Regards, Clinton Ma – Service Manager

July 20, 2012

Very efficient process, beautiful premises and great cars. Flexible to meet my time schedule and people were even working in Service after their 5:30 PM close. More

by johnsonbeagle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick and Eileen
Oct 02, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We are delighted to hear that you were pleased with our service department. Our goal each and every day is go the extra mile to provide exceptional service to our customers. Thank you for your business, we look forward to working with you again. Regards, Vincent Robustello – Service Manager

July 17, 2012

Thanks for an easy experience. Everything worked out great! I was interested in test driving a 535 xi and thats what I received as a loaner. Perfect! Many thanks, Dean M More

by vintology
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN-Service , Girl at Service desk
Oct 02, 2012 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write a review. I am pleased to hear that you had a positive experience with our service department. Our top priority is and always will be customer satisfaction, so it is greatly rewarding to hear you are happy with the service we have provided. It has been a pleasure working with you. Regards, Vincent Robustello – Service Manager

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