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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.2
477 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 477 reviews

December 13, 2012

BMW Mt Kisco makes servicing your car as simple as possible. I call to schedule an appointment. I arrange for the car to be picked up from my house, serviced and returned at the end of the day. All More

by schicb01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience with our dealership. It has been a pleasure doing business with you, and we thank you for choosing Mount Kisco BMW. Regards, Vincent Robustello - Service Manager

December 08, 2012

Initial communication was not very good but it did get better. The car had to be kept for 3 days because the wrong or broken parts came in. More

by Keith Chouinard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We appreciate our customers taking the time to tell us about their latest experience. Customer service is our top priority so it is always rewarding to hear about your visit. Thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

December 06, 2012

The friendliest salespeople I have ever done business with. I would recommend them to anyone looking for a car. I am really difficult and they took time and understanding with me. I will be back More

by jtrocino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nicolias, and Steve
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. We are happy to hear you were satisfied with the service you received from our sales department. Our staff is always excited to go the extra mile for our valued customers and take the time to answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you, we look forward to working with you again soon. Regards, Keith Kubat - Sales Manager

December 06, 2012

Very informative, pleasant experience. Everybody at BMW was friendly and welcoming. Todd Plass has the perfect personality and demeanor to deal with customers. A pleasure. More

by Wlanas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Plass, Dawn Clemente
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that Todd was helpful and pleasant during the sales process. Todd is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

December 02, 2012

Elaine Gordon was the best car sales rep that I have delt with in 40 years of car purchases. I needed to trade-in two cars in NY, and take delivery of a new car in Florida, and she made it happen by going th More

by Harry Beeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Gordon
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Our goal each and every day is to provide all our valued and loyal customers with superior service and make all their sales experiences a pleasant one. We appreciate your business. Regards, Keith Kubat - Sales Manager

December 02, 2012

Excellent experience with Jay. Pricing was very competitive and much better than other dealerships in the area. He was very patient in finding us the exact car specification we were looking for. More

by sjupton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am happy to hear you were pleased with our sales department. We take great pride in our work and always try to go the extra mile to exceed our cutomers' expectations. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

November 26, 2012

I followed Elaine from her previous dealership after Hurricane Sandy destroyed my vehicle. Elaine was quick and gave me a wonderful deal. She is a pleasure to work with and I would wholeheartedly reco More

by carolynmaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Gordon
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear that you were pleased with Elaine and our sales department. We take great pride in providing all our valued customers with excellent service and making the sales process a pleasant one. It has been a pleasure doing business with you. Regards, Keith Kubat - Sales Manager

November 17, 2012

Todd Plass is a wonderful sales person. He is knowledgeable, easy to reach, always returns calls very trustworthy. This is the second BMW care I have purchased from him at BMW Mt.Kisco. More

by Notinterestedinsurveys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Plass
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write your review. Our top priority is our customer satisfaction so we are always pleased to hear about your latest sales experience. It has been a pleasure doing business with you; we hope to see you agains soon. Regards, Keith Kubat - Sales Manager

November 17, 2012

Great service but its not cheap. It's unbelievable how Great service but its not cheap. It's unbelievable how much service the ca requires as soon as the warranty expires. Overall it's an excellent dea More

by RoyBehren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. We strive each and every day to provide all our customers with exceptional service. Thank you for your comments, and for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

November 15, 2012

Loved the service, the expertise and approach overall. Todd, was super helpful and imformative. I am looking forward to my next car. Dawn, went over and beyond to get me what I needed to drive away with t More

by cfarias02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Plass and Dawn Clemente
Mar 04, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for review and for acknowledging Todd and Dawn for their professionalism. Its always reassuring to hear from our valued customers that they received the customer service they expected, and their sales experience was a positive one. We thank you for choosing BMW Mount Kisco; we hope to see you again soon. Regards, Keith Kubat - Sales Manager

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