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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 477 reviews

January 05, 2013

Needed trunk lock replaced. Gave me a 2013 loaner and completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. More

by JohnO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our service department. Our goal each and every day is to provide superior service to all our valued and loyal customers, and make all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

December 31, 2012

It was a pleasure purchasing my certified BMW from Mt. Kisco BMW. Todd Plass was very courteous and professional. He was very informative and knowledgeable. Dawn Clemente was amazing from the start of the More

by cfarias02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Plass and Dawn Clemete
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear to that Todd and Dawn were helpful and knowledgeable during your sales process. They are important members of our team who exemplify the high standards and ethics we set for ourselves, and our valued customers have come to expect. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

December 30, 2012

The scheduled me on short notice. The stafff/mechanics are good. They always do a good job. i.e. Whenver I have an issue, they find the problem and repair it. I never have to come back for the same proble More

by sankaps
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write your review. We are pleased to hear to that you were satisfied with our service department. Our top priority is our customer service so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

December 29, 2012

I recently purchased a used BMW at this dealership. Every aspect of the process was handled professionally and with courtesy. The vehicle itself came with new tires and brakes, and they sold it to me for the More

by NL006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am happy to hear you were pleased with our sales department. Our entire sales team takes great pride in providing all our valued customers with superior customer service and making the sales process a pleasant one. Thank you for your review. Regards, Keith Kubat - Sales Manager

December 26, 2012

Seth williams is an asset to the company. He goes above and beyond to accommodate my busy schedule. Frank handled my service and was very courteous and informative. My car was ready more than an hour ahead More

by Skindoc155
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Williams. Frank
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am pleased to hear that you were happy with our service team. Customer satisfaction is our first priority so it is always reassuring to hear about your latest experience at our dealership. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

December 25, 2012

I was very pleased with my service advisor and the work performed.This was my 15k service appt. I also discussed a new car with Jay Cirroco. More

by madiganrog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. Here at BMW Mount Kisco takes great pride in our work and always try to go the extra mile and exceed our valued customers' expectations. Thank you for choosing BMW Mount Kisco, we hope to see you again soon. Regards, Vincent Robustello - Service Manager

December 21, 2012

I had an excellent experience. I needed a minor repair but did not have an appointment. My car was repaired right then and I did not have to come back. The service and attention provided by Vincent Robus More

by FreyLaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our service department. We appreciate hearing that your service appointment at Mount Kisco BMW went smoothly. Our goal each and every day is provide all our valued customers with excellent service and make all their visits a positive one. We appreciate your business and look forward to working with you again soon. Regards, Vincent Robustello - Service Manager

December 20, 2012

I would have to say Vincent Robustello is worth every bit of his salary and then some .... This is a person who is dedicated to his work and customers, his business ethics are what makes the service area i More

by catherinead
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for review. We appreciate you taking the time to let to let us know had a positive experience with our service department. We strive each and every day to provide all our valued and loyal customers with exceptional service. Thank you for choosing BMW Mount Kisco, we look forward to working with you again in the future. Regards, Vincent Robustello - Service Manager

December 19, 2012

I noticed at the end of a work day when my car had been sitting all day, that it started very sluggishly. Anticipating colder weather and desiring not to be stranded, I called the dealership on my way home More

by Van Scoy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. Our service team works diligently each and every day to ensure that all our customers havr comfortable and worry free service appointments. We look forward to working with you again, thank you for choosing Mt Kisco BMW. Regards, Vincent Robustello - Service Manager

December 19, 2012

I always leave Mt. Kisco BMW feeling like they just can't do enough or be any friendlier. I brought my car in for it's NYS annual inspection and in addition they did an oil change and changed my wiper blades More

by sdg13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Robustello
Mar 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am delighted to hear that you were satisfied with our service department. Our entire staff is always excited to go the extra mile for our valued customers and answer any questions or concerns they may have with their vehicles. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

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