DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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Needed trunk lock replaced. Gave me a 2013 loaner and completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. More
It was a pleasure purchasing my certified BMW from Mt. Kisco BMW. Todd Plass was very courteous and professional. He was very informative and knowledgeable. Dawn Clemente was amazing from the start of the Kisco BMW. Todd Plass was very courteous and professional. He was very informative and knowledgeable. Dawn Clemente was amazing from the start of the loan process to the delivery of my vehicle. I will continue to do business with them and refer them as well. Regards, Carlos F. More
The scheduled me on short notice. The stafff/mechanics are good. They always do a good job. i.e. Whenver I have an issue, they find the problem and repair it. I never have to come back for the same proble are good. They always do a good job. i.e. Whenver I have an issue, they find the problem and repair it. I never have to come back for the same problem. Staff is friendly. More
I recently purchased a used BMW at this dealership. Every aspect of the process was handled professionally and with courtesy. The vehicle itself came with new tires and brakes, and they sold it to me for the aspect of the process was handled professionally and with courtesy. The vehicle itself came with new tires and brakes, and they sold it to me for the best price to be found anywhere. More
Seth williams is an asset to the company. He goes above and beyond to accommodate my busy schedule. Frank handled my service and was very courteous and informative. My car was ready more than an hour ahead and beyond to accommodate my busy schedule. Frank handled my service and was very courteous and informative. My car was ready more than an hour ahead of schedule. My car always leaves the dealership spotless. More
I had an excellent experience. I needed a minor repair but did not have an appointment. My car was repaired right then and I did not have to come back. The service and attention provided by Vincent Robus but did not have an appointment. My car was repaired right then and I did not have to come back. The service and attention provided by Vincent Robustello and other staff was outstanding! Very professional. More
I would have to say Vincent Robustello is worth every bit of his salary and then some .... This is a person who is dedicated to his work and customers, his business ethics are what makes the service area i of his salary and then some .... This is a person who is dedicated to his work and customers, his business ethics are what makes the service area in Mt Kisco what it is today! Thank you Mt Kisco, Merry Christmas and Happy New Year! More
I noticed at the end of a work day when my car had been sitting all day, that it started very sluggishly. Anticipating colder weather and desiring not to be stranded, I called the dealership on my way home sitting all day, that it started very sluggishly. Anticipating colder weather and desiring not to be stranded, I called the dealership on my way home that night at 6:06PM. A customer service person answered, then transferred me to the Manager's voice mail. I figured I might hear from him in the morning. Five minutes later, he called and told me to bring the car in the following morning and they would look at it and take care of it. I arrived at 8:30AM the next day and there was paperwork ready to go, they took the car immediately, gave me a ride to an appointment, picked me up an hour later, and the car was completely checked and a new battery installed. I didn't have to wait at all. I confess I have grown quite skeptical about customer service pretty much everywhere but this really was exceptional. Everyone was professional, friendly, and competent. Vincent Robustello deserves a hearty thank-you. More
I always leave Mt. Kisco BMW feeling like they just can't do enough or be any friendlier. I brought my car in for it's NYS annual inspection and in addition they did an oil change and changed my wiper blades do enough or be any friendlier. I brought my car in for it's NYS annual inspection and in addition they did an oil change and changed my wiper blades...all in about an hour. I was even offered a loaner car for the time period incase I needed to do any errands. They also washed my car and cleaned the floor mats! No reason to buy a car anywhere else in my opinion. Thank you Vince. More