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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 476 reviews

February 23, 2013

Great experience. Loaner was ready when I arrived and I was also was able to choose model. The X3 was new and the service adviser explained some of the newer features to me. Drop off and pick was quick a More

by marain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. We are very pleased to hear that you were satisfied with service department. Our entire service team works diligently each and every day to ensure all our customers have worry free and comfortable service appointments. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

February 21, 2013

Ralph Nicolais was outstanding to work with and provided a professional and streamlined sales process as I was purchasing a 2011 M3 from out of state. The care was in outstanding, essentially "as new" cond More

by CSBM5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nicolais
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that Ralph was able to walk you through the entire sales process in a professional and informative manner. Ralph is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our customers have come to expect. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

February 20, 2013

We were very happy with all aspects of the service from BMW Mt. Kisco, especially our client advisor, Damian Lisotta. He was well informed and answered all of our questions. We would definitely recommend More

by LeslieLew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Damian Lisotta
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. We are very pleased to hear you had a positive experience with our dealership. We strive each and every day to provide all our customers with exceptional service and make all their visits a pleasant one. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

February 14, 2013

I came to Mt. Kisco looking to trade in my 2000 3 series for a 2009 - 2010, and worked with Jack Salch in pre-owned sales. Jack was extremely helpful in finding a car that met my requirements ( both budget More

by JohnMcHenry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Salch
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am very happy to hear that Jack was helpful during your sales process. We take great pride in our work and always try to go the extra mile for our loyal and valued customer and exceed their expectations. Regards, Keith Kubat - Sales Manager

February 09, 2013

From the time I pull up to the Service Dept. until I take my vehicle home, I am treated with professional, respectful courtesy (i.e., look you in the eye, smile, articulate, etc.). This occasion I elected to More

by Frank Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ciasullo (sp?)
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am very happy to hear that you were satisfied with our service department. Our entire staff takes great pride in providing all our valued and loyal customers with excellent customer service. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

January 25, 2013

We just leased a 3 series and had the pleasure of working w/ Claus again. As w/ our 1st purchase from Mt. Kisco BMW, he was incredible (again). He explained all features and walked us through the pros and More

by slim2171
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claus Hattasch and Dawn Clemente
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am very happy to hear that you were pleased wtih our dealership. Customer service is our top priority so it is always rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Keith Kubat - Sales Manager

January 18, 2013

It's always pleasant visiting BMW Mt. Kisco. The staff is very accommodating and my car is always returned to me clean and serviced in a small amount of time. More

by Julie Barbagallo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We appreciate our valued customers taking the time to let us know that they had a positive experience in our dealership. It has been a pleasure doing business with you, we hope to see you again soon. Regards, Vincent Robustello - Service Manager

January 12, 2013

Great customer service and communication. Dealer easily accommodated request to pick up and deliver car to home. Upfront with costs and car was serviced on time. More

by Spp127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear that you were pleased with our service department. Our staff is always excited to go the extra mile for our valued customers and answer any questions or concerns they may have with their vehicles. Thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

January 10, 2013

Frank was extremely helpful and made this process as easy and pleasant as possible! Thank you. Anthony brought me back to the dealership to pick up my car - he was incredibly friendly and personable as wa More

by clinde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank (service) Anthony (driver)
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. We are very pleased to hear that you has a positive experience with our dealership. Our top priority is our customer satisfaction so it is always reassuring to hear about your latest experience. We appreciate your business, and look forward to working with you again. Regards, Vincent Robustello - Service Manager

January 05, 2013

Needed trunk lock replaced. Gave me a 2013 loaner and completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. More

by JohnO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 21, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our service department. Our goal each and every day is to provide superior service to all our valued and loyal customers, and make all their service appointments a pleasant one. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

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