DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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Great experience. Loaner was ready when I arrived and I was also was able to choose model. The X3 was new and the service adviser explained some of the newer features to me. Drop off and pick was quick a was also was able to choose model. The X3 was new and the service adviser explained some of the newer features to me. Drop off and pick was quick and easy! That is a convince that you don't get every where! Thank you for your Great Work and Great Staff!!! More
Ralph Nicolais was outstanding to work with and provided a professional and streamlined sales process as I was purchasing a 2011 M3 from out of state. The care was in outstanding, essentially "as new" cond a professional and streamlined sales process as I was purchasing a 2011 M3 from out of state. The care was in outstanding, essentially "as new" condition just as he described on the phone. BMW Mt Kisco is an outstanding dealership -- I'm very pleased. More
We were very happy with all aspects of the service from BMW Mt. Kisco, especially our client advisor, Damian Lisotta. He was well informed and answered all of our questions. We would definitely recommend BMW Mt. Kisco, especially our client advisor, Damian Lisotta. He was well informed and answered all of our questions. We would definitely recommend BMW Mt. Kisco to our friends! More
I came to Mt. Kisco looking to trade in my 2000 3 series for a 2009 - 2010, and worked with Jack Salch in pre-owned sales. Jack was extremely helpful in finding a car that met my requirements ( both budget for a 2009 - 2010, and worked with Jack Salch in pre-owned sales. Jack was extremely helpful in finding a car that met my requirements ( both budgetary and vehicle preference). I would definitely recommend the dealership and Jack specifically. More
From the time I pull up to the Service Dept. until I take my vehicle home, I am treated with professional, respectful courtesy (i.e., look you in the eye, smile, articulate, etc.). This occasion I elected to my vehicle home, I am treated with professional, respectful courtesy (i.e., look you in the eye, smile, articulate, etc.). This occasion I elected to wait for my vehicle in the very comfortable lounge (Wi-Fi equipped) and enjoyed good coffee while I kept current with my work. Vehicle was ready, as promised, washed and waiting at the door. Couldn't be more prompt and pleasant. More
We just leased a 3 series and had the pleasure of working w/ Claus again. As w/ our 1st purchase from Mt. Kisco BMW, he was incredible (again). He explained all features and walked us through the pros and w/ Claus again. As w/ our 1st purchase from Mt. Kisco BMW, he was incredible (again). He explained all features and walked us through the pros and cons of the models/options that we were contemplating which made our decision process much simpler. He was very honest and kept our safety and best interests at the core of all discussions. We greatly value his feeback and professionalism. We would only purchase a BMW from him. In addition, Dawn was outstanding w/ our paperwork/loan process. It is a first rate experience dealing w/ Mt. Kisco BMW. More
It's always pleasant visiting BMW Mt. Kisco. The staff is very accommodating and my car is always returned to me clean and serviced in a small amount of time. is very accommodating and my car is always returned to me clean and serviced in a small amount of time. More
Great customer service and communication. Dealer easily accommodated request to pick up and deliver car to home. Upfront with costs and car was serviced on time. accommodated request to pick up and deliver car to home. Upfront with costs and car was serviced on time. More
Frank was extremely helpful and made this process as easy and pleasant as possible! Thank you. Anthony brought me back to the dealership to pick up my car - he was incredibly friendly and personable as wa and pleasant as possible! Thank you. Anthony brought me back to the dealership to pick up my car - he was incredibly friendly and personable as was the driver who drove me home in the morning (so sorry i do not know his name - he was also wonderful) thanks to all of you More
Needed trunk lock replaced. Gave me a 2013 loaner and completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. completed work same day. Rick was knowledgeable and professional. I really appreciated his follow up. More