DARCARS BMW of Mt Kisco

Recall on BMW 3 series part. Sched. appt. promptly and work completed w/in stated timeframe. Staff extremely friendly, courteous, and professional. Pleasure dealing with personnel, and This was not the de work completed w/in stated timeframe. Staff extremely friendly, courteous, and professional. Pleasure dealing with personnel, and This was not the dealership where car purchased! ST More

car makes sound when turns. Issue not fixed or resolved. I was told the sound was unable to be reproduced. Is clearly there. Nobody asked me to show or demonstrate the problem. I was told the sound was unable to be reproduced. Is clearly there. Nobody asked me to show or demonstrate the problem. More

One service visit, somewhat overdue (my bad). The advisor went over all the findings carefully with me and helped me prioritize the work. Charges were always very clear and work was timely. The rep advisor went over all the findings carefully with me and helped me prioritize the work. Charges were always very clear and work was timely. The repairs and maintenance that I requested to have performed appeared to have been done properly and the full diagnosis was clearly stated on the receipt. I ended up having some of the remaining work done later at an independent, because my BMW is 11 years old, with 130k miles, and dealer maintenance is relatively expensive for a car whose value is diminishing rapidly. I am glad I had the full diagnosis done at the dealer will continue to use dealer service for essential diagnoses. If my car were newer and especially during the "free maintenance" period, I would not hesitate to have the work done here. Knowing that an excellent service department is available will influence my next purchase to be a BMW. More

I have owned various BMW's for the last 15 years and always use the BMW Mt. Kisco service department, They always service my vehicles quickly, professionally and correctly. Eventhough, I have bought an always use the BMW Mt. Kisco service department, They always service my vehicles quickly, professionally and correctly. Eventhough, I have bought and leased all my BMW's at other dealers , MT Kisco service department certainly raises the dealership well above the rest. The service manager, Vincent Robustello, has created this superior experience. If you own a BMW you must experience MT Kisco BMW service department . Ames Marino More

I came here to buy a 2010 BMW 328xi with very specific options. They had the vehicle that I wanted and they made sure that I purchased that vehicle. Despite their "no haggle policy" we were able to agree options. They had the vehicle that I wanted and they made sure that I purchased that vehicle. Despite their "no haggle policy" we were able to agree to a price that satisfied both parties. Jack was very knowledgeable about the vehicle and the different options that were installed and did a great job familiarizing me with all the vehicle's features. Overall an awesome buying experience! More

I purchased a landrover Rangerover sport from BMW of Mount Kisko and upon purchasing this suv a minor brake issue developed so i returned it and the service manager Vincent displayed outstanding custome Mount Kisko and upon purchasing this suv a minor brake issue developed so i returned it and the service manager Vincent displayed outstanding customer service and professionalism to insure the problem was resolved. He also made sure i recieved a loaner until the vehicle was repaired by land rover.........Even helped me with getting additional key.....imagine if i purchased a bmw.... More

I need to have a feature reset on my new BMW 528. They gave me a convenient appointment and a loaner car as the work would take all day. The work was done correctly and on time. As usual Vinny was very pl gave me a convenient appointment and a loaner car as the work would take all day. The work was done correctly and on time. As usual Vinny was very pleasant and professional to deal with. More

I live in NJ and I initially went to Mt. Kisco BMW because they had the X5 that I was looking for at a great price. When I got there and spoke with the team, they managed to take the overall experien because they had the X5 that I was looking for at a great price. When I got there and spoke with the team, they managed to take the overall experience to a different level. From sales to finance through the delivery of the vehicle, everyone made it happen. Great team, great price, awesome BMW. Thanks again! More

I was shocked when on the phone I was told it would cost me 600.00. When I went to pick up my car Frank told me that I had to pay 822.00. I feel if you quote one price on the phone it should not be changed me 600.00. When I went to pick up my car Frank told me that I had to pay 822.00. I feel if you quote one price on the phone it should not be changed at all. More

My wife and I were very pleased with our car buying experience. We felt that we got a great price and got the exact model and color of vehicle we wanted which is why we made the 2 hour trip from Penns experience. We felt that we got a great price and got the exact model and color of vehicle we wanted which is why we made the 2 hour trip from Pennsylvania. Todd was honest and straightforward with us from initial conversation over the phone. He was very thorough regarding the orientation to controls, keys, onboard computer settings, locks, etc. The car was immaculately clean as well plus we got some new floor mats. Furthermore, we enjoyed our conversation with Todd and he genuinely seemed like a good and honest man. Dawn, who handled the paper work was also very friendly and efficient and it took no time at all to get us on our way. More