
DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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Service on car was impeccable and exceeded my expectations. I feel extremely valued as a customer and couldn't be more pleased with my experience. expectations. I feel extremely valued as a customer and couldn't be more pleased with my experience. More
Dan was excellant paperwork was easy he was on top of everything and I got exactly what I was looking for We are BMW customers and continue to be because of sales people like Dan!!!!! Vikki Norris everything and I got exactly what I was looking for We are BMW customers and continue to be because of sales people like Dan!!!!! Vikki Norris More
It is great that loaner cars are availble, even for emergency visits. I had a deal-owner loaner car for my visit on May 3rd. The car was great, but the inside of the windshield was very dirty and I n emergency visits. I had a deal-owner loaner car for my visit on May 3rd. The car was great, but the inside of the windshield was very dirty and I needed to pull over to clean it myself. Not a big deal given the overall goodness of the experience, but perhaps something to keep in mind. More
Was not a good experience - perhaps was my confusion, but for a premier brand and compared to the service I had received from Lexus,this was poor. I had received an automated call from BMW of Greenwich? t for a premier brand and compared to the service I had received from Lexus,this was poor. I had received an automated call from BMW of Greenwich? to bring my car in for servicing. I did bring it in early for the first servicing 12,000 miles vs 15000 and asked to have some touch ups done. I was told it was too early for the oil change and was offered to purchase touch up paint. I bought the paint thinking it was for future purpose and expected the touch ups to be done while in the shop. Was also told to bring the car back later for the oil change. While all this wasn't inappropriate, it wasn't what I expect from a premier brand. A top service provider would have done the oil change anyway and doing the touch ups would have been good form. I am very happy with the car itself but this was a disappointment for my first service experience. I have owned three Lexus cars and their service has always been first rate with the customer experience as top-of-mind. I hope my future experiences are better. Erik Sossa Cell 914-310-2776 More
Jay Cirocco was professional and gave me a great price. I always work with Jay and recommend him whenever I get the chance. I love the dealership as well. Always recommend! I always work with Jay and recommend him whenever I get the chance. I love the dealership as well. Always recommend! More
I found Damian Lisotta to be very knowledgeable about the mechanics of the car which was extremely helpful. He was friendly and easy to work with which made the overall buying experience of my new 328XI plea mechanics of the car which was extremely helpful. He was friendly and easy to work with which made the overall buying experience of my new 328XI pleasant and enjoyable! LB More
Todd was very friendly, knowledgeable, and eager to show every detail in the car we were looking at. everybody was very polite and professional; I would do business again at BMW of Mount Kisco. every detail in the car we were looking at. everybody was very polite and professional; I would do business again at BMW of Mount Kisco. More
Ralph was friend, helpful and knowledgeable. Excellent experience. When I locked my key in my car, Ralph found a way to get a replacement key quickly. He was first rate - all the way. experience. When I locked my key in my car, Ralph found a way to get a replacement key quickly. He was first rate - all the way. More
This was my first purchase of a BMW new model vehicle. The facility as viewed from a distance is top-rate so I am sure the service will be great also. Of course I read the comments in dealerrater and othe The facility as viewed from a distance is top-rate so I am sure the service will be great also. Of course I read the comments in dealerrater and other rating websites before buying from them. All the people I came in contact with were very professional. I was able to order a new model using one of their dealer slots. I believe I got a fair deal on price which I am very happy with. Spending a lot of time with me answering all questions I had for vehicle operation was very much appreciated. These vehicles now are highly computerized and although the manuals are superb it helps to deal with someone who knows all about them. My follow-up questions are being answered too, quickly and in detail. It is a pleasure dealing with them and I highly recommend them. More
thank you very much for the attention and first class thank you very much for the attention and first class service, and get the solution in other diler were unable to, now my truck has better gas mil thank you very much for the attention and first class service, and get the solution in other diler were unable to, now my truck has better gas mileage, improved 200%, thank you very much More