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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 476 reviews

June 22, 2013

I received my recall notice, phoned for service and was told when I may have a loaner. Accomodations were made and I dropped off my car and drove away. I later picked up my car and all was handled. I th More

by Babyelmo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie & Vincent
Jun 25, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for commenting on your latest experience with our service department. Our goal each and every day is to provide all our valued customers with excellent service, and exceed their expectations. Thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

June 19, 2013

Called me several times to keep me informed of the expected time for pickup. Performed a thorough inspection and found additional service items beyond the scope of the original problem. Contacted BM More

by donsinkov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wechsler
Jun 25, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. We appreciate you taking the time to let us know that you had a positive experience with our dealership. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

June 19, 2013

The Service Department is terrific! I have used them twice and I found that everything went according to plan. They gladly worked with my Insurance Company and the loaner cars made everything more conve More

by morleyct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Jun 25, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that you were satisified with our service department. Our top priority is our customer service so it is always greatly rewarding to hear about your latest experience. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

June 14, 2013

I give this dealership a top notch review because they are exactly that, TOP NOTCH. I had a salesman who went out of his way to make the process much easier for me and took every possible angle to set the More

by schofimg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salkin
Jun 18, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our customers with exceptional service. Thank you for choosing BMW Mount Kisco, we hope to see you again soon. Regards, Keith Kubat - Sales Manager

June 13, 2013

Vincent and his staff are extremely courteous, cooperative, friendly and competent. Vincent makes the experience of servicing your car very pleasurable. The work is done when they say it will be More

by kenben711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent Robustello
Jun 18, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am very happy to hear that you had a positive experience with our service department. Our goal each and every day is to exceed our valued and loyal customers' expectations. We appreciate your business and look forward to seeing you again soon. Regards, Vincent Robustello - Service Manager

June 05, 2013

Could not have dreamed of a better experience. Salesman, Dennis Duffy, was knowledgeable, experienced and professional. Car was delivered on time and as promised. And I love it, a 535i Xdrive GT More

by rjg1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Duffy
Jun 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am very happy to hear that you had a positive experience with our sales department. Our team takes great pride in our work in and always try to go the extra mile for our customers. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

June 01, 2013

Excellent service experience. The work was done right, and Rick always takes time to talk discuss my concerns. I would highly recommend them. The concern and professionalism extends to the rest of the s More

by jhandsze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Demers
Jun 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am happy to hear that your pleased with our dealership. Our goal each and every day to is to exceed our customer's expectations. We look forward to working with you again in the future. Regards, Vincent Robustello - Service Manager

May 30, 2013

BMW Mt Kisco and Ralph Nicolais far exceeded my expectations of buying a used or in this case "pre-certified" BMW. It was easy, fun and no pressure. I got a great car and Ralph was extremely help More

by Petrawiederhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ralph Nicolais
Jun 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We appreciate our valued customers letting us know that they had an all around positive experience with our dealership. Thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

May 30, 2013

Service on car was impeccable and exceeded my expectations. I feel extremely valued as a customer and couldn't be more pleased with my experience. More

by catprata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicky Zangrilli & Ricky Demers
Jun 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. I am very happy to hear that you were pleased with your latest experience with our service department. Our team takes great pride in providing all our customers with superior service and making all their service appointments a pleasant one. We appreciate your business and hope to see you again soon. Regards, Vincent Robustello - Service Manager

May 14, 2013

Dan was excellant paperwork was easy he was on top of everything and I got exactly what I was looking for We are BMW customers and continue to be because of sales people like Dan!!!!! Vikki Norris More

by rascal1256
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Jun 11, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that Dan was helpful during your sales experience. Dan is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleasure working with you, and we hope to see you again soon. Regards, Keith Kubat - Sales Manager

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