
DARCARS BMW of Mt Kisco
Mt. Kisco, NY
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Vincent the service manager was nothing but professional and courteous throughout my service issue with my 2014 BMW X5. Frank also was fantastic at making my experience more enjoyable. TY guys. and courteous throughout my service issue with my 2014 BMW X5. Frank also was fantastic at making my experience more enjoyable. TY guys. More
This is far and away the best BMW dealership that I have utilized. I have bought 3 cars from them - the prices were competitive and the service impeccable. I fully recommend this dealership. utilized. I have bought 3 cars from them - the prices were competitive and the service impeccable. I fully recommend this dealership. More
Everyone was very helpful as soon as I entered the facility, at the service desk and with the entire transaction. Jay Cirocco is the ultimate professional . facility, at the service desk and with the entire transaction. Jay Cirocco is the ultimate professional . More
I went in for my 15,000 mile service and Vincent was very helpful and explained what was going to be done to my car and when I should expect a phone call back. I also had a problem with the clear coat peeli helpful and explained what was going to be done to my car and when I should expect a phone call back. I also had a problem with the clear coat peeling on my wheels and Vincent took pictures of them and sent them to his regional rep and assured me they would take care this problem. My car came back to me clean and everyone in the process was very professional from when I pulled up to the service area to when they walked me to my car to take all the tags down on my rear view mirror and the tag off my keys. Experience was excellent. More
Richard was incredibly helpful and patient. He guided me through the process efficiently and openly. I would recommend him to anyone who's in the market for a new BMW. through the process efficiently and openly. I would recommend him to anyone who's in the market for a new BMW. More
Great service and very professional. Very helpful and had no issue about getting a loaner car. Follow up was excellent, service advisor was excellent!!!! Would use them again. no issue about getting a loaner car. Follow up was excellent, service advisor was excellent!!!! Would use them again. More
The service was completed in a timely fashion. I asked for my vehicle not to be washed and my request was followed. Bob is very customer service oriented and I highly recommend him. Although the dealershi for my vehicle not to be washed and my request was followed. Bob is very customer service oriented and I highly recommend him. Although the dealership made a mistake, it is the resolution that counts. He made sure that a small issue I had with the condition of my vehicle was rectified in order to keep me happy. I plan on continuing to use BMW Mt. Kisco to service my vehicle in the future. More
This is the 2nd vehicle leased from Claus. I've given the high rating above because the process was pleasurable; professional and painless. (A good motto for Mt. Kisco BMW). the high rating above because the process was pleasurable; professional and painless. (A good motto for Mt. Kisco BMW). More
My experience with BMW of Mount Kisco was outstanding. Jay Cirocco was pleasant to deal with, provided accurate information, and alerted us to an upcoming promotion that saved us money. Jay helped us dec Jay Cirocco was pleasant to deal with, provided accurate information, and alerted us to an upcoming promotion that saved us money. Jay helped us decide what options suited our needs best. He provided excellent customer service throughout the entire process of buying a new X3. More
I have been in the customer service business for over 20 years. The team at Mt Kisco BMW knows service I would rate them a outstanding in all area. I would not take my car to any other dealer years. The team at Mt Kisco BMW knows service I would rate them a outstanding in all area. I would not take my car to any other dealer More