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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.2
478 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 478 reviews

December 11, 2013

Vincent the service manager was nothing but professional and courteous throughout my service issue with my 2014 BMW X5. Frank also was fantastic at making my experience more enjoyable. TY guys. More

by jking76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent service manager and Frank
Dec 30, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am happy to hear that you were satisfied with our service department. Our team works diligently each and every day to ensure that all our valued customers have pleasant and comfortable experiences. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

November 20, 2013

This is far and away the best BMW dealership that I have utilized. I have bought 3 cars from them - the prices were competitive and the service impeccable. I fully recommend this dealership. More

by tparrott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claus, Vincent, Joe, Bobby
Dec 30, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am delighted to hear that you were pleased with our sales department. Customer satisfaction is our top priority here at BMW Mount Kisco, so it is always greatly rewarding to hear about your experiences. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

November 12, 2013

Everyone was very helpful as soon as I entered the facility, at the service desk and with the entire transaction. Jay Cirocco is the ultimate professional . More

by mbrdevelopment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco, Rick (service)
Dec 23, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that Jay was helpful during your sales process. Jay is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. It has been a pleausre doing business with you. We hope to see you again soon. Regards, Keith Kubat - Sales Manager

November 01, 2013

I went in for my 15,000 mile service and Vincent was very helpful and explained what was going to be done to my car and when I should expect a phone call back. I also had a problem with the clear coat peeli More

by Bethsclafani1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Sclafani
Dec 23, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that you were satisfied with our service department. Our goal each and every day is to exceed our customers expectations. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

October 28, 2013

Richard was incredibly helpful and patient. He guided me through the process efficiently and openly. I would recommend him to anyone who's in the market for a new BMW. More

by charlotte126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wiley
Dec 23, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am pleased to hear that you were pleased with our service department. Our team is always excited to go the extra mile for our valued and loyal customers. We hope to see you again soon. Regards, Vincent Robustello - Service Manager

October 22, 2013

Great service and very professional. Very helpful and had no issue about getting a loaner car. Follow up was excellent, service advisor was excellent!!!! Would use them again. More

by hszito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Dec 23, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am happy to hear that you were pleased with our service department. Our team takes pride in work and always try to go the extra mile for our valued and loyal customers. Thank you for choosing BMW Mount Kisco, we hope to see you again. Regards, Vincent Robustello - Service Manager

October 15, 2013

The service was completed in a timely fashion. I asked for my vehicle not to be washed and my request was followed. Bob is very customer service oriented and I highly recommend him. Although the dealershi More

by 1295
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Berg and Jerry
Dec 23, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that you were happy with your latest experience with our service department. Customer satisfaction is our top priority, so it is always reassuring to hear about your latest experience. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

September 22, 2013

This is the 2nd vehicle leased from Claus. I've given the high rating above because the process was pleasurable; professional and painless. (A good motto for Mt. Kisco BMW). More

by spirigyi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claus Hattasch, Joe B (Business Manager).
Oct 14, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am pleased to hear that you were happy with our sales department. Our goal each and every day is to provide all our customers with excellent customer service. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Kieth Kubat - Sales Manager

September 11, 2013

My experience with BMW of Mount Kisco was outstanding. Jay Cirocco was pleasant to deal with, provided accurate information, and alerted us to an upcoming promotion that saved us money. Jay helped us dec More

by rosedbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco
Sep 16, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to write your review. I am happy to hear that you were satisfied with our sales department. Our entire sales team is always excited to go the extra mile for our valued customers and exceed their expectations. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Keith Kubat - Sales Manager

September 04, 2013

I have been in the customer service business for over 20 years. The team at Mt Kisco BMW knows service I would rate them a outstanding in all area. I would not take my car to any other dealer More

by DominicRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny
Sep 16, 2013 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am delighted to hear about your experiences with our service department. We take great pride in our work and always try to go the extra mile for our valued customers. It has been a pleasure doing business with you. Regards, Vincent Robustello - Service Manager

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