DARCARS BMW of Mt Kisco

new car lease Great experience. Joe and Jim Salkin made it simple.Did the whole deal over the phone. Would recommend Mt Kisco BMW for all your new car needs Great experience. Joe and Jim Salkin made it simple.Did the whole deal over the phone. Would recommend Mt Kisco BMW for all your new car needs More

awesome dealer and representative Joe Bontempo And BMW of Mount Kisco were great.as far as dealerships go Joe & Mt.Kisco are as honest as they come.I know you can't make everybody happ Joe Bontempo And BMW of Mount Kisco were great.as far as dealerships go Joe & Mt.Kisco are as honest as they come.I know you can't make everybody happy all the time but considering Joe is the only person in his department he was great. More

VERY POOR service Don't buy any protection program from BMW business manger Joe Buontempo. He was very nice and promised everything when he wanted you to buy the protec Don't buy any protection program from BMW business manger Joe Buontempo. He was very nice and promised everything when he wanted you to buy the protection program. Once you did it, he became unavailable when you needed him. After a very long delay, you may finally get his service, but his service is worse than pathetic because he did NOT do the job. When I walked in to pick up my car, I just could not belive he did not do any promised service, he did not even bother to explain to me. Only sent his worthless apologiies later. He really reminds me of old snack oil salesman, promised the whole world to get your money for nothing to offer back. I do like my car but not their post sale service. Their managers are OK, but not too responsitve either. More

Service and Repair When I arrived for my appointment someone was there to greet and take my car. Once inside, their was a 2 minute wait before everyone (5 other customer When I arrived for my appointment someone was there to greet and take my car. Once inside, their was a 2 minute wait before everyone (5 other customers) was placed with various Service Representatives. My rep. Vincent was excellent; he listened intensively to my car concerns/issues ensured me that he would keep me informed about the progress and Vincent did exactly what he said. My car was returned with all issues resolved. More

Lease of 2014 X1 John was helpful and responsive throughout all phases of the purchase. I managed to find the car I wanted within the budget that I had. The trading in John was helpful and responsive throughout all phases of the purchase. I managed to find the car I wanted within the budget that I had. The trading in process of my older vehicle was also more favorable than what I experienced elsewhere. More

MOUNT KISCO BMW NEW CAR PURCHASE BEST PRICE AROUND, GREAT CUSTOMER SERVICE. CAR AND PAPERWORK WAS READY TO GO WHEN WE ARRIVED AT THE DEALER, WE WERE DONR IN 15 MINUTES. BUY YOUR NEXT BEST PRICE AROUND, GREAT CUSTOMER SERVICE. CAR AND PAPERWORK WAS READY TO GO WHEN WE ARRIVED AT THE DEALER, WE WERE DONR IN 15 MINUTES. BUY YOUR NEXT CAR HERE. More

Every service experience has been an excellent one. Staff is friendly, paperwork is always ready and they follow through in a timely manner. I hope to trade in my car in the next few months and hope to ge is friendly, paperwork is always ready and they follow through in a timely manner. I hope to trade in my car in the next few months and hope to get another BMW if the money is right. This dealership has made my BMW experience a great one. More

Outstanding service at Mt. Kisco BMW! Had my car serviced yesterday and the experience was smooth and effortless. Special kudos to Jason (Service Manager). I was prepared to wait for my ca Had my car serviced yesterday and the experience was smooth and effortless. Special kudos to Jason (Service Manager). I was prepared to wait for my car to be serviced but Jason let me know that it would be about 4 hours to take care of the necessary repairs. He quickly arranged for a complimentary rental car and I was on my way in minutes. Many thanks! More

Exceptional Service I would like to give the biggest thank you to BMW Mt. Kisco for helping me in an emergency on 7/16/14. I hit a deep pothole on 287 getting on to 684 a I would like to give the biggest thank you to BMW Mt. Kisco for helping me in an emergency on 7/16/14. I hit a deep pothole on 287 getting on to 684 and put a huge hole in my tire causing my low tire warnings to come on immediately. Being from NJ and traveling to CT, I was scared because I felt stranded and knew I had to get this fixed before I continued on my travels. BMW Mount Kisco was the closest dealer to where I was, so I drove there in a panic, and they helped me immediately. Having Mt. Kisco not be my home dealership, I was also nervous they wouldn’t be able to fix it. The staff and service team deserve the biggest thank you for being welcoming and assuring me they would help. From the second I walked in, someone directed me in the right place to explain the issue. Someone else immediately came to grab my key and check out the problem. From that point on, BMW Mt. Kisco had me all fixed and ready to get back on the road in about an hour. At no point was I left uninformed and unattended; multiple people came over to explain what was being done and how they were fixing the problem, as well as make sure I was okay. From the way I hit the pothole, I thought I did more damage than just the tire, and the team checked the car and assured me only the tire needed to be replaced. Not only did I come out to a brand new tire, but I also had a freshly washed and vacuumed car. BMW Mt. Kisco’s tagline is “On another level up here,” and after my experience with them, this could not be more true. They went above and beyond any service and assistance I could ask for. I was beyond impressed at how they immediately made me a priority and got me out as fast as they could, while also being attentive and caring. I cannot thank the team there enough for everything they did for me. Thank you! Anyone considering buying or leasing a BMW from Mt. Kisco will most definitely not be sorry they did! More

Great group of people to work with. Nothing but good things to report. Sales staff was attentive and not aggressive at all. The facility is immaculate and very comfortable. Everyone in t Nothing but good things to report. Sales staff was attentive and not aggressive at all. The facility is immaculate and very comfortable. Everyone in the NYC area should check out Mount Kisco BMW. I came in one day looking for a new car, we went over the options and they found the car I wanted. It was delivered promptly and flawlessly. This is a top notch dealership and I highly recommend to check them out if you are in the market for a BMW. More