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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 476 reviews

April 27, 2024

I worked with Jerick to purchase a new car. Jerick listened, I showed him what I built on the website and he said he has one with the same build minus the seat color, I told him it was fine, we More

by Paula D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
March 08, 2024

Jerrick was an absolute pleasure to work with. He has a ton of patience and is extremely knowledgeable about his product. I would highly recommend seeing Jerrick and the BMW team at Dar Cars M More

by Mark L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerrick
Mar 13, 2024 -

DARCARS BMW of Mt Kisco responded

Customer satisfaction is our top priority, and we truly appreciate your recognition. Drive safe and we hope to see you again down the road, Mark!

February 28, 2024

Jerick was a big help and great to work with. He's patient, calm, and a good listener. He pays strong attention to detail. And he really went above and beyond to help me get the car I wanted. Ver More

by AWolf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
Feb 29, 2024 -

DARCARS BMW of Mt Kisco responded

Nothing brightens our day like hearing how satisfied you are with your experience and your new vehicle! Thank you for sharing your enthusiasm for Jerick and the DARCARS BMW of Mt. Kisco team. Drive safely!

February 25, 2024

Our experience was 5 star from beginning to end. Jerick was our sales person and he was very informative every single step of the way. The process was smooth and satisfying. I would definitely recom More

by JGREEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
Feb 26, 2024 -

DARCARS BMW of Mt Kisco responded

It's fabulous to hear that Jerick sent you home in a vehicle that is perfect for you]. Thank you for putting your trust in DARCARS BMW of Mt. Kisco. We wish you many safe and joyous miles!

February 20, 2024

I traveled to Mt. Kisco from Huntington, Long Island instead of using the BMW dealership around the corner from my house! The main reason was for my salesperson, JERIC More

by poetry4647
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
Feb 21, 2024 -

DARCARS BMW of Mt Kisco responded

Congratulations on your new car and thank you so much for this wonderful review! We couldn't be happier to hear that Jerick and Kristin provided you with a comfortable environment, took the time to understand your needs, and ensured you received the five-star service we work hard for. The DARCARS BMW of Mt. Kisco team loves what we do and it's great that this was reflected during your visit. Drive safe!

February 17, 2024

Aleksandar Dudic was wonderful and pleasant to work with during the purchase of my X4. No high pressure sales pitch. More

by Lorimazz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Dudic
Feb 21, 2024 -

DARCARS BMW of Mt Kisco responded

We're delighted to hear that Aleksandar and the DARCARS BMW of Mt. Kisco team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

February 14, 2024

Simple service repair was estimated to be more than what competitor deemed necessary. On top of that, job they wanted to do was quoted twice competitor. double negative …be careful and get a second quote More

by tblakeslee
Recommend Dealer
No
Employees Worked With
Leo Merturi
Feb 15, 2024 -

DARCARS BMW of Mt Kisco responded

Hi Mr. Blakeslee! I understand our team determined that the damage was too close to the side to perform a proper and legal repair as outlined by the state of New York. Mavis may be comfortable with a plug, but we are not. All the legal documents and the process of proper repairs were put in writing for you -- please let us know if you change your mind. We are standing by ready to assist!

January 19, 2024

Hend was extremely helpful and knowledgeable during the whole process of leasing my new X3. It was a pleasure to work with her and not once were there any surprises or mistakes. More

by JJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hend Hafez
Jan 22, 2024 -

DARCARS BMW of Mt Kisco responded

JJ, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS BMW of Mt. Kisco team to assist you with your automotive needs, and we hope you have many happy miles in your new car!

January 17, 2024

Maureen the sales manager is great, and Jerick my sales rep was honest and easy to work with. Was always waiting for the dealership to "screw me over" somehow as dealers do, but they were honest and helpfu More

by David Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerick Rosario
Jan 18, 2024 -

DARCARS BMW of Mt Kisco responded

David, we can't tell you how thrilled we are to hear that our team delivered a seamless experience. Thank you for the kind words and congratulations on your new car! Wishing you many safe and happy miles until we meet again.

January 16, 2024

Did not reset computer after service. Stated brakes were replaced when they were not. Still have problems with windows opening without initiation Kind but clueless. Bought 4 cars whe More

by DS0093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Fisher
Jan 16, 2024 -

DARCARS BMW of Mt Kisco responded

Hi there! I'm truly sorry to read this -- my team and I would love to connect with you and hear more about your experience. We're having a bit of trouble locating your contact information under this screen name -- would you mind reaching out to us at 800-327-2277 or customerrelations@darcars.com when you have a moment? My colleagues Ivory and Sherlene are in the office today and would love to assist you personally. Thank you! - Arianna

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