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DARCARS BMW of Mt Kisco

Mt. Kisco, NY

4.1
476 Reviews

250 Kisco Ave.

Mt. Kisco, NY

10549

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Showing 476 reviews

April 12, 2015

Excellent I am on my 7th BMW, all purchased from Mt. Kisco. From Nicole at front desk, to Vincent in service, to Jay at sales they all contribute to make Mt. K More

by GenuMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Vincent,
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am delighted to hear that you were pleased with our sales department. Our team takes great pride in providing all our valued and loyal customers with superior customer service and making all their buying experiences a pleasant one. It has been a pleasure doing business with you. Regards, Neel Casimir - Sales Manager

April 12, 2015

GREAT EXPERIENCE AGAIN AND AGAIN I have now bought several BMW's at BMW Mount Kisco and Jay Cirocco was each time a wonderful sales person to work with. In addition this dealership kn More

by JAMES S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAY CIROCCO
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. We strive each and every day to provide all our valued and loyal customers with exceptional customer service. It has been a pleasure doing business with you. ' Regards, Neel Casimir - Sales Manager

April 10, 2015

Job well done. The repairs were done in at timely manner under the price that I was given. I was kept informed of the repairs and the car was done when I was told i More

by stcathtauk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vincent
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our service department. Our top priority is our customer satisfaction so it is always greatly rewarding to hear about your experiences. Thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

April 04, 2015

sales experience I would recommend Jim Salkin to Friend and Family to get a car. He is an excellent sales person. He made the experience easy and quick. Thank you More

by Suyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Salkin
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for your review. I am delighted to hear that Jim was helpful during your buying your experience. Jim is an important member of our staff who exemplifies the high standards and ethics we set for ourselves and our valued customers have come to expect. It has been a pleasure doing business with you. Regards, Neel Casimir - Sales Manager

April 01, 2015

Great Dealer Completely happy with the entire process and price for our new 650 iX. I highly recommend this dealership to anyone looking for a new or used BMW More

by paresi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Brown
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for taking the time to submit your review. I am pleased to hear that you were satisfied with our sales department. Our top priority is our customer satisfaction so it is always greatly reassuring to hear about your latest experiences. We appreciate your business. Regards, Neel Casimir - Sales Manager

April 01, 2015

Just got new X3 Always a pleasure to buy a car from Jack Salch. I highly recommend this dealership. Everyone is immediately responsive and away accommodating. Great! More

by Bobbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am delighted to hear that you had an a positive experience with our sales department. Our team is always excited to go the extra mile for our valued customers and exceed their expectations. It has been a pleasure doing business with you. Regards, Neel Casimir - Sales Manager

March 31, 2015

Rick Melwani was great! I had another great experience at BMW Mt. Kisco. Rick, my service advisor, was awesome. Not only was he professional and nice but he was able to ge More

by MOCON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Melwani
Feb 10, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We appreciate you taking the time to let us know that you had an all around positive experience with our dealership. We appreciate your business and thank you for choosing BMW Mount Kisco. Regards, Vincent Robustello - Service Manager

March 26, 2015

Horrible experience with service advisor Jason I purchased a CPO BMW X3 from here and that entire process went well. However, the front panel on my windshield was lifting so the guy told me to come More

by Lgriffith123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason Tuminaro
Apr 01, 2015 -

DARCARS BMW of Mt Kisco responded

Thank you for using BMW Mt. Kisco, our apologies for the reflector that had come out during the car wash process. This is unfortunate but at times the brushes of the Car wash could force the reflectors and or other accessories out of their mountings and this is common of any mechanical car wash, this is also why most car washes post signage that they are not responsible for these items that come loose or off during the wash period. We are happy to take responsibility for the correction and hope that you understand the need to verity any claims of damage or missing items as we want to correct any issues which occur due to our processes but we need to hold customers accountable for damage that they may not be aware was already on their vehicles prior to their visit. Vincent Robustello Director of Parts and Service BMW Mt. Kisco

March 20, 2015

Jay Cirocco was a pleasure to work with Jay Cirocco was our guy and he was very responsive throughout the process. We were looking to upgrade to an X5 from an X3 and he did not pressure us More

by skicat11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Cirocco
Jan 27, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for your comments. We appreciate you taking the time to let us know that you had a positive experience with our dealership. Our team takes great pride in providing all our valued and loyal customers with superior service and making all their buying experiences a positive one. It has been a pleasure doing business with you. Regards, Neel Casimir - Sales Manger

March 12, 2015

Excellent Experience Sam Brown was the salesperson that we used at this dealership. Sam explained everything. He is knowledgeable and a pleasure to deal with. This was a s More

by R&J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Brown
Jan 27, 2016 -

DARCARS BMW of Mt Kisco responded

Thank you for your review and recommendation. I am delighted to hear Sam was helpful during your buying experience. Sam is an important member of our team who exemplifies the high standards and ethics we set for ourselves, and our valued customers have come to expect. We look forward to working with you again, and as always, we appreciate your business. Regards, Neel Casimir - Sales Manager

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