DARCARS BMW of Mt Kisco

Excellent Service Department On Thursday afternoon, the Temperature light came up and the car gave me a warning to drive slowly. Few minutes after the temperature light turned red On Thursday afternoon, the Temperature light came up and the car gave me a warning to drive slowly. Few minutes after the temperature light turned red and a warning to shut off the engine came up. At that point the motor was still on, but when I tried to accelerate, the car would not move. I had it towed to Mt Kisco BMW dealer. I called them and notified them that I will arrive close to their closing time. At the same time they suggested I call BMW roadside assistance. Although my car has high mileage, and I am not qualified for this service for free, they arranged for a quick tow at a reasonable price. To my surprise the dealer put me in a brand new loaner car. They looked at my car on Friday, and although they finished replacing the water pump and thermostat( I had googled it and found similar opinions that after 100,000 miles the electric water pump finishes its life), they suggested they keep the car for the weekend so they can test it on Monday. I was enjoying test driving a 2016 BMW 535 X drive for the weekend while doing my weekend travels and errands. The price of the repair was fair provided I got an immediate service, exact diagnosis, and responsible testing so I would not get stuck again and the BMW parts with 2 year warranty. Although my car is double the age of the new one, it still retains the character of the new one and I intend to drive it until it completely dies. More

Great Experience! Wonderful experience with BMW Mt Kisco. Car purchase went smoothly, picked up my car and it was ready and looked great! Clean, shiny looked brand ne Wonderful experience with BMW Mt Kisco. Car purchase went smoothly, picked up my car and it was ready and looked great! Clean, shiny looked brand new!! More

Normaly Hate Car Shopping! This Was A GREAT Experience! A friend recommended Jay Cirocco. I am so appreciative he did. Jay offered me a fair deal from the start. He was responsive, professional, and made A friend recommended Jay Cirocco. I am so appreciative he did. Jay offered me a fair deal from the start. He was responsive, professional, and made the experience pleasant. Honestly, I am not use to the treatment I got and was kind of skeptical. I am now a follower! Also, the business manager Mike Steinberg is a pro. He knows his business and what a nice person! He too made the experience easy. Lastly, when I picked up the car I was taken through all the mechanical and technical features by a young man, Thomas Raio. This guy loves his job and you couldn't help being excited about the product after talking to him. He couldn't do enough to help. I had a few questions after picking it up and he got right back to me! Thanks Thom! In short, if you want a professional team that wants you to be satisfied with a phenomenal product, go to BMW Mount Kisco! By the way, did I say I love my 328xi?!!! This car is awesome! More

Disappointed Positive: - Scheduling of appointment. Manners of the staff - Friendliness of advisor Amanda Negative I was very much disappointed with refu Positive: - Scheduling of appointment. Manners of the staff - Friendliness of advisor Amanda Negative I was very much disappointed with refusal to handle tire defect as warranty. There was absolutely no way the tire was damaged in some sort of impact. It was a manufacturing defect. It left me with impression that MK BMW prefers an easy ways to handle their jobs as opposed to go an extra mile for a customer. I though they work for me, not for Goodyear. Alex Bunin More

Headlight, inspection done on time, excellent communication. Just a headlight replaced and a NYS inspection. Done well, with on time delivery. To me communication is everything as I have to travel far by train t Just a headlight replaced and a NYS inspection. Done well, with on time delivery. To me communication is everything as I have to travel far by train to pick-up my car. Rick Melwani, kept me informed and arranged for a simple, perfect after hour pick-up. Thanks. More

2015 750xi Purchase Needed to replace my 2007 Audi and was not looking forward to the typical haggling and back/forth negotiations in buying a new car. Visited a few B Needed to replace my 2007 Audi and was not looking forward to the typical haggling and back/forth negotiations in buying a new car. Visited a few BMW dealers and looked at and test drove both new and pre-owned models. Finally settled on this 2015 "leftover," as the new 2016s were soon to arrive. Price discussion took no more that 30 minutes to include options and financing. The entire team (Jay Cirocco - Salesman) from intro, to sales, to car genius, to financing were all great. Would definitely recommend and buy here again. Keith T. Cheatham More

Professional Car Buying Experience The car buying process is not that efficent or enjoyable as many readers of this website know, so I wanted to limit my time and effort to dealers that The car buying process is not that efficent or enjoyable as many readers of this website know, so I wanted to limit my time and effort to dealers that had good reputations and reviews. I am glad to say that my experience with salesman Mike Conigliaro and Mt. Kisco BMW was very professional and pain free. Mike was very prompt and straighforward in responding to my initial internet inquiry and follow on questions which prompted my on site visit to see Mike and the 320i x drive car I was interested in. All went well and I leased the car. I defintely recommend Mike and Mt. Kisco BMW to all BMW shoppers. More

Overall great I searched numerous BMW sites for exactly what I wanted in a certified pre-owned vehicle. My searches always brought me back to Mt Kisco. Then, I focu I searched numerous BMW sites for exactly what I wanted in a certified pre-owned vehicle. My searches always brought me back to Mt Kisco. Then, I focused on price. Mt Kisco seems to have a strategy of putting their best price out there and avoid the haggling process. I couldn't find a better deal. I did most of my communication over email and phone. The day I went in, I was in and out in less than an hour with my car. Couldn't have been a more pleasant experience. More

Really Fast, from Order to Delivery I signed the purchase contract on a Tuesday; and by the following Thursday (9 days later) the vehicle (an X5 with lots of options) had been custom bui I signed the purchase contract on a Tuesday; and by the following Thursday (9 days later) the vehicle (an X5 with lots of options) had been custom built in South Carolina and was sitting waiting for me at the dealership in Mt Kisco. And, I was able to monitor the progress along the way. Very cool. Salesman was very communicative, as was the sales manager. When I went to pick up the car, the salesman slowly walked me through the vehicle's many features and was informed and knowledgeable. A pleasure to work with. More

Outstanding Just purchased a new car from BMW of Mt. Kisco. Found them honest, immensely helpful and absolutely no pressure or tactics. Gave a reasonable price an Just purchased a new car from BMW of Mt. Kisco. Found them honest, immensely helpful and absolutely no pressure or tactics. Gave a reasonable price and transparent discounts.The salesman, Mike Conigliaro, was throughly knowledgeable of the US and European BMW line and outstanding on all counts. The business manager, Mike Steinberg, was also most helpful. More