DARCARS BMW of Mt Kisco
Mt. Kisco, NY
Filter Reviews by Keyword
By Type
Showing 476 reviews
My experience with Mike Giordano - service advisor Being a long time BMW enthusiast and car guy, I have spent my fair share of time in BMW service departments. The service experience provided by my se Being a long time BMW enthusiast and car guy, I have spent my fair share of time in BMW service departments. The service experience provided by my service advisor, Mike Giordano, was exceptional. I have always had the philosophy while setting expectations to "under promise and over deliver" in business and is something I look for in others. His professionalism, communication, ability to manage expectations and no-pressure approach are attributes that set MIke Giordano apart. More
First rate service department My 2015 535 GT fell victim to an attack from a family of mice, who caused the rear air suspension to fail catastrophically . Nonetheless, when I limpe My 2015 535 GT fell victim to an attack from a family of mice, who caused the rear air suspension to fail catastrophically . Nonetheless, when I limped into the service department without an appointment, they were able to take me in, and provided a loaner while repairs were being done. When I first came in, we were unaware of the cause of the failure, but this didn't matter to Mike. Repairs were completed in a timely manner, and we were kept advised of the progress throughout. A very positive experience. More
BWM Service Just had my 2013 x3 standard service done plus a couple of xtras. I needed a loaner so scheduled in advance. As usual everything was done and solved Just had my 2013 x3 standard service done plus a couple of xtras. I needed a loaner so scheduled in advance. As usual everything was done and solved in a professional, friendly and timely fashion. More
Effective Solutions to My Problems My 428xi was indicating significant oil use and a check up confirmed a failed sensor. However, I also mentioned a buzzing in a door panel and the tec My 428xi was indicating significant oil use and a check up confirmed a failed sensor. However, I also mentioned a buzzing in a door panel and the tech found it and fixed it. First time in 26 years in the States I have found a tech who wasn't deaf. Car was washed and hoovered and back within the day. Thank you! More
Easiest Service visit ever. Dash flashed Service. Made appt. on the website. Service advisor Mr Giordano was knowledgeable and professional. Was out before I finished by tea. Tha Dash flashed Service. Made appt. on the website. Service advisor Mr Giordano was knowledgeable and professional. Was out before I finished by tea. Thanks BMWofMTKisco! More
Qucik and efficient service As always very happy with the service provided by Mount Kisco BMW. Quick in and out and the loaner was waiting. Did take me less than 5 minutes comi As always very happy with the service provided by Mount Kisco BMW. Quick in and out and the loaner was waiting. Did take me less than 5 minutes coming and going. More
Awesome!! I've been to a few BMW dealers, by far BMW OF MOUNT KISCO IS THE BEST. The service is out standing. I'll take my 30mile road trip to BMW of mount KIS I've been to a few BMW dealers, by far BMW OF MOUNT KISCO IS THE BEST. The service is out standing. I'll take my 30mile road trip to BMW of mount KISCO every time my car needs service.. More
Quick, friendly service See stars; good all around experience. Ease of getting to/from service center via loaner or pickup/drop off a big plus. They do their best to accomm See stars; good all around experience. Ease of getting to/from service center via loaner or pickup/drop off a big plus. They do their best to accommodate and make getting service as seamless as possible. Staff very attentive/friendly. More
Best service department Service department is why I come here. All personnel are courteous and professional Service manager is totally involved. He always accommodates an Service department is why I come here. All personnel are courteous and professional Service manager is totally involved. He always accommodates and does what he can to expedite my service appointments More
Mike Conigliaro My husband and I just leased a car and Mike was excellent in his department. We found him very professional, efficiant and knowledgable about the car. My husband and I just leased a car and Mike was excellent in his department. We found him very professional, efficiant and knowledgable about the car. I highly recommend this fealership. More