D'ELLA Honda of Glens Falls

Despite some unpleasant experiences in the past, I decided to give the dealership another try..I should have known better - The manager was not very helpful and the sales person was not very helpful. decided to give the dealership another try..I should have known better - The manager was not very helpful and the sales person was not very helpful. She said I could not receive a copy of the allowance for my car and the cost of a new 2023 CRV. I was told I could take a picture of the transaction with my camera. I fail to understand why this dealership is intent on chasing potential car buyers to other dealerships. The sales persons manager said the salesperson said I was rude to her - I offered to confront .both the salesperson and manager, but my suggestion was dismissed. I was frustrated and angry after the exchange at this time the manger offered to provide a copy of the transaction .. I hastily said I was not interested and he could stick the transaction. I also offered the following - If the behavior I ofserved is Della's way of celebrating their anniversary and dealing with customers, I will NEVER ATTEMPT TO do BUSINESS WITH THEM AGAIN. I should have learned from my previous past transactions. More

John recently helped me purchase a car, and he was a lifesaver. I had been searching around for the right car for a while, but when I spoke to John he helped me find one right away. He was communicative lifesaver. I had been searching around for the right car for a while, but when I spoke to John he helped me find one right away. He was communicative, transparent, and kind. He told me everything I needed to know upfront, but also got me a great deal. John honestly took the stress out of the process of buying a new car, which I did not realize was possible! I would definitely recommend working with him. More

Was very pleased with the experience at della - from sales down to the financing was a very smooth process! I would definitely recommend! sales down to the financing was a very smooth process! I would definitely recommend! More

Wonderful, honest, accommodating staff. Damien Tucker was so helpful with the renewal of my lease. I’m so pleased with my new HRV Damien Tucker was so helpful with the renewal of my lease. I’m so pleased with my new HRV More

D’ELLA was very accommodating making a trade and scheduling an appt for pick up online. Amanda was super helpful in getting everything ready quickly for me. scheduling an appt for pick up online. Amanda was super helpful in getting everything ready quickly for me. More

I was dealing with another dealership and not happy at all. I called, Amanda had me come down and in less than 24 hours I was driving out with my first Honda. The whole team is really great. all. I called, Amanda had me come down and in less than 24 hours I was driving out with my first Honda. The whole team is really great. More

This dealership had everything ready for me when I went to exchange my lease car for another one. The process went smoothly and they were kind & knowledgeable. Van Chakalis, Jr and Kody Bruno helped me. to exchange my lease car for another one. The process went smoothly and they were kind & knowledgeable. Van Chakalis, Jr and Kody Bruno helped me. I love my new Civic Sport. More

While I am very pleased with the crowned case I purchased I was not at all happy with the sales team. They showed no respect my time, making me wait 40-45 minutes when we had an appointment. They were pushy I was not at all happy with the sales team. They showed no respect my time, making me wait 40-45 minutes when we had an appointment. They were pushy about financing through them, promising to match or give a better rate than my bank gave and then being over. My car was ready to be picked up but they wanted my time again to try to push me to get the additional warranties beyond just giving me an overview. They would not move at all on pricing for any of it. They had the car I wanted, in the color, with reasonable mileage and the price was at the high end of my budget out I would have walked out without signing the day I picked it up. More

Amanda S. was amazing to deal with. She answered all of my questions and was attentive and knowledgeable. I would work with her again in a heartbeat was amazing to deal with. She answered all of my questions and was attentive and knowledgeable. I would work with her again in a heartbeat More

I had a good experience here, Cam was very helpful and helped me find a good car that i could afford helped me find a good car that i could afford More