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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

August 30, 2014

Scion purchase I have dealt with Roberta Love on 4 purchases and she has always been extremely knowledgeable and helpful. She has made my experience enjoyable and al More

by James Fuqua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience with us online! I'm happy to hear that you enjoyed your experience with Roberta. Congrats on the new vehicle, we look forward to seeing you again! Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Cumberland kia Chad gives excellent customer service! He always goes above and beyond to do an excellent job and creates a wonderful experience for customers. I cont More

by Kpryor3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

6 Toyota Purchases We have purchased six Toyotas from this dealership and have had excellent service each and every time. Last two purchases we dealt with Roberta Love More

by caroltittle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Byers, Roberta Love
Sep 25, 2014 -

Cumberland Toyota responded

Congratulations on your new purchase. I hope you are continuing to enjoy your new car. It is wonderful to know that you feel confident in your decision to choose us as your dealer. Also, it makes us proud to that through Roberta and Brent, your car-purchasing experience has been quick and comfortable. Should you have concerns regarding your vehicle, please let us know. Be sure to visit us on Facebook and Twitter for access to our unbeatable coupons and specials offered to our likers and followers. Sincerely, Ryan Corner E Commerce Director

August 30, 2014

Second time around Kudos to Matt Thomsen, my very own personal car salesman! At least that's how he has made me feel after the purchase of my second car from him. V More

by LMHarp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thomsen
Sep 25, 2014 -

Cumberland Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to know that we did a great job in assisting you in your purchase. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Thank you, E Commerce Director Ryan Corner

August 29, 2014

Best deal possible! I have to say, Cumberland Toyota was not the only dealership we visited when we decided to trade in our car. However, after shopping several other dea More

by yellowbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Sep 03, 2014 -

Cumberland Toyota responded

Thank you for your review! I am glad that we could help keep your car running smoothly! We look forward to serving you for many years to come. Sincerely, E Commerce Director Ryan Corner

August 29, 2014

Our experience was fantastic We not only had a fantastic experience at Cumberland Toyota but also enjoyed being there and our salesman feels like part of our family. That is what More

by jkmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Sep 19, 2014 -

Cumberland Toyota responded

It was a pleasure to read about your buying experience working with Fred. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Ryan Corner E Commerce Director

August 29, 2014

First car Loved my experience buying my first car. Chad Hancock was super helpful. Will for sure use them again! The Process was made simple and easy. More

by Rolltide42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock, Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you so much for this great 5-star review! Chad is a great member of our team and we are glad to know that he went above and beyond his way to make sure you had an enjoyable car buying experience. We appreciate your business and we encourage you to FOLLOW us on Twitter and LIKE us on Facebook for exclusive service deals. Sincerely, Ryan Corner E Commerce Director

August 29, 2014

Review Chad Hancock was one of the best salesman I've ever dealt with. I have dealt with many salesman in my life but Chad is second to none. One of the nice More

by Schlutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience on your recent visit to Cumberland Toyota. It is always our pleasure to serve our customers. We look forward to doing business with you in the future. We are glad that you are a part of the Cumberland family! Our Customer, Our Friend. Sincerely, Ryan Corner E Commerce Director

August 29, 2014

Thank you I had an absolutely AMAZING experience at Cumberland Toyota! Every single person there was helpful, kind, and I know I can truly trust them. This is More

by Kimdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Josh Lawson
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for sharing your experience at Cumberland Toyota with us. We’re so happy to hear that Josh was able to go above and beyond to get you in a new vehicle! Please let us know if there is anything you need for your new vehicle. Sincerely, Ryan Corner E Commerce Director

August 29, 2014

Wonderful I will be recommending people I know, to go there. The service & people were awesome.....thanks to you all, especially Chad! Me and my husband will go More

by StephanieMarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hancock
Sep 19, 2014 -

Cumberland Toyota responded

Thank you for taking the time to share your experience! I am pleased to hear you had a great time purchasing your new car with Chad. I'm glad he was able to find you a car that best fit your automotive needs. If there is ever anything I can assist you with, please let me know. Sincerely, Ryan Corner E Commerce Director

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