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Cumberland Toyota

Cookeville, TN

4.6
2,987 Reviews

1540 Interstate Dr

Cookeville, TN

38501

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2,987 Reviews of Cumberland Toyota

June 17, 2015

Great Deal on a great car ! Just finished my first week of driving my new 2015 Camry SE. I purchased the car from John Fielden. John is a great employee of Cumberland Toyota and More

by Mark B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Fielden
Jun 20, 2015 -

Cumberland Toyota responded

Thank you for your kind words. We are so proud to have been able to provide you with such a stand out experience purchasing a vehicle. We look forward to seeing you again. Enjoy your new Camry Sincerely, Ryan Corner E Commerce Director

June 17, 2015

Great place Love our Kia souls also like the service dept good dealership to do business with! Always leave happy, really like the whole experience at Cumberland More

by Cindy777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 20, 2015 -

Cumberland Toyota responded

We really appreciate your feedback and your kind words. Thank you for taking the time to share your experience and review our dealership. Your opinion matters to us. Paul is a big asset to our team, and I am so glad you had the opportunity to work with him. Respectfully, E Commerce Director Ryan Corner

June 17, 2015

Cumberland Toyota is great! My car buying experience couldn't have been better. They didn't have the vehicle I wanted but got one for me within a few days. Andy Claborn made ever More

by territhrasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Claborn, Kirby Beverly
Jun 20, 2015 -

Cumberland Toyota responded

Guest feedback is so important to us, so thank you for taking the time to tell us about your experience working with Kirby and Andy. We are so happy that you love your new 4 Runner and look forward to working with you again in the future. Best, Sincerely, Ryan Corner E Commerce Director

June 17, 2015

Sales Person Josh Lawson/Cumberland Toyota This recent purchase (of a 2015 Highlander Platinum Limited) is, I believe, the 5th vehicle that we have purchased through Josh and I think that long More

by Joel G. Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 20, 2015 -

Cumberland Toyota responded

Wow 5 cars, we cant thank you enough for your continued support over the years.I am pleased to hear that Josh was able to help you through the buying process and make your visit to the dealership an enjoyable one. We truly value your business, and we look forward to working with you again in the future. Thank you for making Cumberland Toyota your home Respectfully, E Commerce Director Ryan Corner

June 16, 2015

Above and beyond I highly recommend Cumberland Toyota and especially Josh Lawson. I am a repeat customer and most recently leased a new 2015 Camry. As always, Josh too More

by Deva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Wayne Chaffin
Jun 18, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We cant thank you enough for your continued support over the years. Enjoy your new Camry Sincerely, Ryan Corner E Commerce Director

June 16, 2015

Great service! Awesome service.. Had the car I wanted to look at all ready for me... Doors open so car could cool off. Drove it and bought it! Couldn't ask for snyt More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lawson
Jun 18, 2015 -

Cumberland Toyota responded

It's great to hear that your visit with us earned a 5-star rating! It's also great to know that it's an experience you'd recommend for friends and family as well. We couldn't ask nicer comments and we thank you for taking the time to share it! Sincerely, Ryan Corner E Commerce Director

June 15, 2015

Courteous/Quick sale I found a used van in the penny saver and called Roberta Love Internet Manager. She took all my information and phoned me back in an expeditious mann More

by toyotagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Jun 17, 2015 -

Cumberland Toyota responded

Thank you so much for your business and taking time to write a review about our dealership. We truly appreciate your feedback! This is just the beginning of your experience with Cumberland Auto Center . Please keep us in mind for your future car purchasing or service needs. Thanks again. Sincerely, Ryan Corner E Commerce Director

June 15, 2015

Perfect My daughter in law saw a used Kia online that she fell in love with. We went to the dealership and met Roberta Love. Mrs. Love was friendly, fun, and More

by critter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberta Love
Jun 17, 2015 -

Cumberland Toyota responded

Thank you so much for your fabulous review, we really appreciate it! Congratulations on your new Kia, we know you will LOVE it for years to come. Please do not hesitate to call us at 931-520-5600 if you have any questions! Sincerely, Ryan Corner E Commerce Director

June 15, 2015

My first car! This is my first car. Saw it on the internet, went to dealership drove it and bought it . Sales person was great would recommend this dealership to ev More

by firedyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Riddle
Jun 18, 2015 -

Cumberland Toyota responded

Congratulations on your new car! Fred is truly an asset to our team and I am glad that he was able to help you in finding the car that satisfies your needs. Thank you for your recommendation. Sincerely, Ryan Corner E Commerce Director

June 15, 2015

3 Cars from Paul Dean Paul Dean is the perfect salesman. I bought 3 Kia Soul's from him and each purchase was smooth and easy. I would recommend him to anyone that is in th More

by myironlung85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Dean
Jun 18, 2015 -

Cumberland Toyota responded

Thank you again for leaving feedback about your experience here at Cumberland Toyota. We appreciate your business and wish you luck with your new vehicle. Please feel free to call or stop by if you have any questions! Sincerely, Ryan Corner E Commerce Director

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