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Cumberland Toyota

Cookeville, TN

4.5
2,995 Reviews
Call Dealership (931) 545-4347
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1540 Interstate Dr

Cookeville, TN

38501

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2,995 Reviews of Cumberland Toyota

August 06, 2022

Before they did the work I requested they gave me the price. The work was done in a timely fashion. More

by JAPB0055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Report | Print
August 06, 2022

We came in for an oil. change and it only took 45 minutes. The service center employees were very nice. More

by DOMESTICDIVA7491
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
August 06, 2022

Good quick service with my issue. My only suggestion is if there is history with the new cars and the door lock system, I would check each car as they come off the hauler. My issue More

by kemerson03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick, Cody Thomas
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August 06, 2022

Professional attitude and personal service. Did everything they said they'd do, on time, on price. More

by RODNEY327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lawson, Joshua Strickland
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Aug 09, 2022 -

Cumberland Toyota responded

It was a pleasure to read about your experience while visiting our dealership

August 06, 2022

They took great care of me and got me in and out quickly. If you are needing service I recommend. More

by Lance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hall, Ryan Corner, Travis Fitzpatrick
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

Thanks for sharing

August 06, 2022

Great service and I only had to wait about an hour. I liked how they took a picture to show the air filter. More

by REAGANREAGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 09, 2022 -

Cumberland Toyota responded

It’s wonderful to know that you had such a great experience while visiting our dealership

August 06, 2022

Dealership routinely can provide an appointment time and explain the findings. Usually staff is pleasant and helpful More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
Aug 18, 2022 -

Cumberland Toyota responded

We are delighted to hear that your visit to our dealership went so smoothly

August 06, 2022

Great service. Fast and efficient will bring back for service. Thanks for being in the upper Cumberland area. More

by macrut66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 09, 2022 -

Cumberland Toyota responded

Our entire team is focused on providing top-notch customer service, and we are very pleased that your visit with us mirrored our efforts.

August 06, 2022

Cumberland Toyota Team is knowledgeable and willing to answer questions. The team is with you long after the purchase of a new Toyota. . More

by DAWN.DAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick, Christy Herd
Report | Print
August 06, 2022

Excellent customer service. Timely, friendly and professional. I would recommend the service department at this location. More

by MARTYDONNELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Fitzpatrick
Report | Print
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