Cumberland Kia

Internet VIP Experience is just what they say it is! After finding Cumberland Kia through the internet, I came in ready to buy a pre-determined and pre-approved car through phone conversations with Chris After finding Cumberland Kia through the internet, I came in ready to buy a pre-determined and pre-approved car through phone conversations with Christina (btw-best phone experience too...very helpful and courteous unlike most I've dealt with). Upon arrival, she greeted me and handed me off to Ryan Corner. However, I wanted to check out other options just in case so we looked at several cars and test drove a couple. All through the process, Ryan was knowledgeable, pleasant, informative and best of all...very patient. Never did I feel pressured or pushed. Found the right car for me after an hour or more of searching and comparing. Paperwork was a breeze. That's how it should be done and seldom is. My thanks to all involved. More

pleasant experience We recently purchased a Kia Sorento at Cumberland Kia. Salesman Mike Cox worked with us to find the vehicle we were looking for . He answered all our We recently purchased a Kia Sorento at Cumberland Kia. Salesman Mike Cox worked with us to find the vehicle we were looking for . He answered all our questions and along with Adam Eldridge we were able to get the payment we were looking for . It was a great car buying experience without a lot of hassle. More

Great experience We recently purchased our first Kia and it was a great experience. Salesman Jim Tuck was great to work with, no jerking us around like we have been d We recently purchased our first Kia and it was a great experience. Salesman Jim Tuck was great to work with, no jerking us around like we have been done at other dealerships, Adam was great and worked hard to get us the best interest rate he could. Thanks, we lover our Sorrento! More

Loving our new car My wife and I have recently purchased a new Kia Soul at Cumberland Kia. We were helped by a new salesman named John Washer. He helped us find the perf My wife and I have recently purchased a new Kia Soul at Cumberland Kia. We were helped by a new salesman named John Washer. He helped us find the perfect car without the high pressure sales tactics of other dealerships. We were also very impressed with sales manger Dusty and finance manager Adam. We had a great experience! More

Drove to Cookeville KIA to look at vehicles in the future. Our lease was coming up in a couple of months and wanted to see what we might find that my wife couldn't live without. It was a new KIA Soul+. KIA h Our lease was coming up in a couple of months and wanted to see what we might find that my wife couldn't live without. It was a new KIA Soul+. KIA had some incentives that actually forgave the last 3 payments and with my military discount, we walked out the door with a new KIA Soul+ without paying a dime! Great service and a really friendly staff. We couldn't be happier and come Fall, when the lease on my Nissan Frontier is up, I'll be back to Cumberland KIA and see what the guys (or gals) can do with a KIA Sportage. The folks at this dealer definitely go the extra mile! More

Best customer service!!! My daughter got her first vehicle there and we are so pleased. Ryan Corner was awesome!! He helped us find financing and she got the vehicle she wante My daughter got her first vehicle there and we are so pleased. Ryan Corner was awesome!! He helped us find financing and she got the vehicle she wanted. I would definitely recommend seeing him for your next purchase. More

Great service, fantastic experience!!!! I am not the kind of guy to leave reviews. Had to because the experience was what I would expect in a dealership. Jim Floria and Dusty were great to d I am not the kind of guy to leave reviews. Had to because the experience was what I would expect in a dealership. Jim Floria and Dusty were great to deal with and they made the experience stress free. They were able to explain everything very thoroughly threw out the entire process. No hidden fees nor gimmicks. They just shoot with you straight and that's coming from somebody who is in sales. Also atmosphere on the sales floor was very welcoming. More

Looking into our options We came to the dealership because of a brochure to trade in our beloved kia for a new vehicle. However, we wanted to explore all our options. We have We came to the dealership because of a brochure to trade in our beloved kia for a new vehicle. However, we wanted to explore all our options. We have a big family, and wanted something we could all ride together in again. You see it had been a very long time since that's happened! Our first salesperson led us through all the lots, and we found the ideal vehicle. Then, we had a second salesperson follow through with us and made it happen! The experience was pleasant. The next night my family was riding together to a family get together for the holidays, and as a mother enjoyed it very much! More

Cumberland Kia of Cookeville Tn. Outstanding Dealership !!! On Saturday 11/2/14 after tirelessly searching for a vehicle for the past two months I decided to get on an internet automobile search engine and subm On Saturday 11/2/14 after tirelessly searching for a vehicle for the past two months I decided to get on an internet automobile search engine and submit my name address and contact info, I was a bit reluctant at first for fear of being bombarded with sales calls. As I was searching for a car I received a call from Mr Kyle Potter a car salesman from Cookeville Kia, He told me who he was and immediately apologized and asked if there was a better time for him to call. Needless to say I was very impressed with the way he handled himself. he asked exactly what we were looking for and if we were trading or buying out rite I told him what we had in mind and what we had to trade and what we wanted for our trade and he made it happen without a hitch. and with in hours we had found the car we wanted and working with our schedule with in a couple days we were driving it home. This was without a doubt the smoothest car buying transaction from a car dealership we have ever had and Highly Recommend Cumberland Kia of Cookeville Tn, for your next automobile buying experience. Lee and Lori Richards Livingston, Tn More

Excellent and goes out of way to help!! I had the pleasure today of visiting Cumberland Kia and working with Dusty, Amy, and Adam. These three people went out of their way to help me find t I had the pleasure today of visiting Cumberland Kia and working with Dusty, Amy, and Adam. These three people went out of their way to help me find the vehicle I needed and were very nice from the beginning! Dusty was very informative in explaining the differences between vehicles that seemed very similar. Amy was very friendly, knowledgeable and I enjoyed working with her. She wasn't "pushy" like a lot of employees are at car dealerships. Adam was very good to work with on the finance end and very friendly too! I felt welcome from the moment I pulled in on the lot and felt like family when I left the lot. They even filled up the gas tank! Thank you for such a great experience! I would HIGHLY refer anyone to go visit this dealership and will be a repeat customer in the future! I LOVE my brand new vehicle!! More