Culver City Volvo Cars- Service Center
Culver City, CA
572 Reviews of Culver City Volvo Cars- Service Center
REPAIR OF MALFUNCTIONING REAR HATCH ON XC60 THE SERVICE WAS EXCELLENT AND COVERED BY MY EXTENDED WARRANTY! THE SHOWROOM IS CLEAN AND PLEASANT. THE FOLKS WORKING IN THE SHOWROOM WERE FRIENDLY AND THE SERVICE WAS EXCELLENT AND COVERED BY MY EXTENDED WARRANTY! THE SHOWROOM IS CLEAN AND PLEASANT. THE FOLKS WORKING IN THE SHOWROOM WERE FRIENDLY AND ACCOMMODATING. More
Awesome service from drop off to pick up Damian Mucci took care of my vehicle and made me feel completely welcomed since i first dropped off my volvo to when i picked it up. Damian Mucci took care of my vehicle and made me feel completely welcomed since i first dropped off my volvo to when i picked it up. More
Engine trouble two weeks after maintenance What happened to Culver City Volvo? They used to provide nice and honest service in the past 8 years for us. Hector and Martin were very nice and poli What happened to Culver City Volvo? They used to provide nice and honest service in the past 8 years for us. Hector and Martin were very nice and polite when they were doing business with you. But recently, our service appointments went to Damian, a new service person. Things changed ever since. We had our car maintenance at Culver City Volvo on Nov 10, 2017. My wife found the engine made noise on Nov 25 and the engine light went on. Called the service department again and scheduled an appointment on Dec 2. The service person Damian told me the car's engine oil trap made the noise and needed to be replaced. They will charge $786 for parts and labor. I double checked with Damian if they maitained the engine during the maintenance. He confirmed they did. So the engine problem happened after the maintenance. How is it possible the engine had been maintained two weeks ago and all of sudden it needs a replacement? I checked the website for Volvo oil trap replacement and found Volvo recommends a replacement at 100K miles, but our car is at 44K! I made my point that either they did not look at my engine during the maintenance or they touched some parts on the engine during the maintenance causing the noise today. Damian insisted to have the replacement and refused to look at the information I provided online. I declined the service and start searching for an alternative solution. More
Excellent service for an old Volvo I brought a 1994 Volvo in and its problems were correctly diagnosed and repaired. Service was fast and friendly and Martiin followed up to make sure I brought a 1994 Volvo in and its problems were correctly diagnosed and repaired. Service was fast and friendly and Martiin followed up to make sure that everything was alright. Thank you! More
20K Service on my XC90 Excellent service, as always from Martin. Listened to all my concerns and helped to address them. Michael checked in on me, 2 years after I bought Excellent service, as always from Martin. Listened to all my concerns and helped to address them. Michael checked in on me, 2 years after I bought the car. It's nice to see this level of attentiveness even after the sale is complete. More
Good Service Hector has always been an excellent rep. Thorough, honest and informative. I know that anytime I come into the service department and he is there that Hector has always been an excellent rep. Thorough, honest and informative. I know that anytime I come into the service department and he is there that my car will be handled with the utmost care. More
No Hassels Every time I have gone in for service I have had not one problem. My car is taken care of perfectly. Hector takes very good care of me for years. Every time I have gone in for service I have had not one problem. My car is taken care of perfectly. Hector takes very good care of me for years. More
5 star service Damian took amazing care of me and I would give him 5 stars. I would tell people to go to him when getting their vehicles serviced. Damian took amazing care of me and I would give him 5 stars. I would tell people to go to him when getting their vehicles serviced. More
Yearly 10k Service Service department at Culver Volvo has always been great. Extremely friendly and great at communicating what they are doing and the status of my servi Service department at Culver Volvo has always been great. Extremely friendly and great at communicating what they are doing and the status of my service. More
Service Technician was professional, quick & honest I live near Glendale and have Rusnak Volvo nearby BUT I prefer Tony's Culver City Volvo for their friendly team & professional work environment! This I live near Glendale and have Rusnak Volvo nearby BUT I prefer Tony's Culver City Volvo for their friendly team & professional work environment! This is a place that earns my business and I refer Friends to often. More