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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
550 Reviews

550 Reviews of Culver City Volvo Cars- Service Center

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June 10, 2024

This is the place I trust coming to get my car fix. Martin M, is an amazing repair representative. He is very helpful and he ensures all my repair needs are met, he also follows up. Overall, the staff More

by Eric C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service has exceeded your expectations. We'll be sure to pass on your kind words to Martin. Please let us know if there's anything else we can do for you.

June 08, 2024

Martin explains all options well. Very friendly. Work was done quickly and efficiently. Video estimate was very helpful. All in all a great experience. More

by michael_aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

June 08, 2024

The customer service was very good and professional. The video showing the technician working was very much appreciated More

by ejohnsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you so much for your excellent review and rating of your visit to our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

June 01, 2024

It is always a pleasure getting service at Volvo culver because my service advisor Josh is so thorough and thoughtful. I wouldn’t go anywhere else. More

by Betsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Culver City Volvo Cars responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

May 28, 2024

Having my Volvo serviced at Culver City Volvo is always a pleasant experience; they’re efficient, thorough, and keep me well-informed to what is going on with my car. More

by sharona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Culver City Volvo Cars responded

We appreciate you taking the time to submit a review of your service experience with Martin at Culver City Volvo. On behalf of our team, we value you as a customer and look forward to serving you in the future.

May 24, 2024

Martin Munoz is a true professional! I arrived near the busy closing time. A crucial part had to be ordered. Martin kept me apprised of everything and provided me with a loaner vehicle. More

by armandopaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Culver City Volvo Cars responded

It's great to know that Martin and our team at Culver City Volvo were able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

May 21, 2024

Facility is clean, staff is friendly and attentive. There was constant stocking and cleaning of the coffee machine and refrigerator. More

by Lori123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Culver City Volvo Cars responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 21, 2024

The Volvo Service department once again provides top notch service. They're great at communicating when the service is complete and it's a quick in and out. More

by evanphx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Culver City Volvo Cars responded

We're happy to hear you have had such a positive experiences with our team! Please don't hesitate to reach out to us if there's anything more we can do!

May 14, 2024

Excellent service as always from Martin Munoz. He arranged a rental in case the work required ordering parts, but was able to complete the work on the same day. More

by goldielawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Culver City Volvo Cars responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

May 11, 2024

Culver City Volvo makes it easy to get your car serviced. They take appointments online… and you can even pay online prior to picking up to cut down the time you have to wait. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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