Culver City Volvo Cars- Service Center
Culver City, CA
563 Reviews of Culver City Volvo Cars- Service Center
Ease of Visit It was quick and painless-- Im coming a long way from Glendale. They got me right in. Got me a rental right away and they timed it so I was able to co It was quick and painless-- Im coming a long way from Glendale. They got me right in. Got me a rental right away and they timed it so I was able to come back at the end of the day and avoid traffic. More
Culver City Volvo takes care of their customers & the cars Rep was very efficient on the phone while scheduling. Explained what the service visit was for. When I ckd in the person was courteous and prompt. My Rep was very efficient on the phone while scheduling. Explained what the service visit was for. When I ckd in the person was courteous and prompt. My service rep explained how long it would take & that CCV would provide me with coffee, doughnuts AND way to get home. They also arranged a Lyft for me to return to pick up my car. One tiny glitch was that the car wasn't washed but it gave me the opportunity to go to the Goodwill Bookstore across the street for 15 minutes (where I picked up a book for 25 cents!) and returned to a bright shiny clean car. A request: please turn cars off when the customer is not standing right there. Even one minute of idling causes air pollution. And I was gone for I'm not sure how long while the car idled in the driveway. Thanks for a great experience!! More
Very good and professional service Very good and professional Service. Martin was extremely kind and helpful. The only thing that keeps me from scoring an excellent was that, after drop Very good and professional Service. Martin was extremely kind and helpful. The only thing that keeps me from scoring an excellent was that, after dropping my car, I waited 15 minutes for someone from Hertz to help me with a rental. Nobody appeared, so I had to take an Uber. More
Great service as usual I only bring my XC90 to CCVC because of their great communication about issues as well as friendly attitude. It's never a hassle, I only wish it was c I only bring my XC90 to CCVC because of their great communication about issues as well as friendly attitude. It's never a hassle, I only wish it was closer to my house! More
Exceptional Service and Friednly Staff The staff is extremely courteous, friendly and professional. I usually prefer to wait for my car to be serviced. My wait time has never been more th The staff is extremely courteous, friendly and professional. I usually prefer to wait for my car to be serviced. My wait time has never been more than 2 hours.... which is very good considering how busy they are. More
I always feel like I am a customer who matters. All teams at Culver Coy Volvo are outstanding!! I worked with Hector who rocks!!, but I could easily say that of all of your employees. All teams at Culver Coy Volvo are outstanding!! I worked with Hector who rocks!!, but I could easily say that of all of your employees. More
Great Mazda Service , friendly advisor that prioritizes the customer experience, complimentary LYFT rides to and from local businesses or homes to make it more practical , friendly advisor that prioritizes the customer experience, complimentary LYFT rides to and from local businesses or homes to make it more practical to get car repair without missing a beat at work, etc., free deluxe coffee machine drinks and water and snacks like free donuts and free cookies. Changed our dread of going to prior dealerships for past different kinds of Japanese and European car brands. More
Went in for a new headlight Came out with a new motor mount covered under extended warranty. Martin always remembers my car, even when it needs an oil change or other minor maint Came out with a new motor mount covered under extended warranty. Martin always remembers my car, even when it needs an oil change or other minor maintenance. Always excellent service and attention to detail. More
Great service! All of the staff made getting my car serviced a breeze, from scheduling my appointment, diagnosing the problem to providing me with a rental car while All of the staff made getting my car serviced a breeze, from scheduling my appointment, diagnosing the problem to providing me with a rental car while my car was serviced. Ask for Martin and Howard the next time you bring your car in! More
Great Service Martin Munoz the service advisor is the Best ! I am always Happy with the service people are friendly that work there. The service advisor Martian Munoz always comes out and says hello and get to I am always Happy with the service people are friendly that work there. The service advisor Martian Munoz always comes out and says hello and get to you quickly!!! The Dealership is newly remodeled and very comfortable if you have to wait for your car and someone always ask you if you need anything while waiting for your car. More