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Culver City Volvo Cars- Service Center
Culver City, CA
551 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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551 Reviews of Culver City Volvo Cars- Service Center
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April 15, 2019
Fixing urgent problem I was very grateful to Hector for seeing to my car without an appointment when the "check engine" light came on, to Jorge for fixing the problem promp I was very grateful to Hector for seeing to my car without an appointment when the "check engine" light came on, to Jorge for fixing the problem promptly, and to Leigh for making the end of lease process very smooth. More
by PG
Employees Worked With
Leigh Bachler, Hector Torres, Jorge Rodriguez
April 11, 2019
Great Service Quick and efficient every time. Always set up a loaner car or a rental car. The waiting room is great if you need a coffee / refreshment while you wai Quick and efficient every time. Always set up a loaner car or a rental car. The waiting room is great if you need a coffee / refreshment while you wait. More
by 2014volvo
April 08, 2019
The Best Customer Service Ever!!! The care of service is just the best! They let you know what is going on from start to finish I really like that I was not left of knowing what was go The care of service is just the best! They let you know what is going on from start to finish I really like that I was not left of knowing what was going on with my car I love the experience. Thank you Culver City Volvo More
by Sunshine
April 08, 2019
Great service team From beginning to end, getting service is always a good experience. The entire team is helpful, reliable and they always explain everything in detail. From beginning to end, getting service is always a good experience. The entire team is helpful, reliable and they always explain everything in detail. No hidden agenda. More
by fonz2517
Employees Worked With
April 05, 2019
I have found my new dealership for regular maintenance. Lance was great in helping take care of all of my service issues. I came in from a different dealership which didn't make any effort to have my warran Lance was great in helping take care of all of my service issues. I came in from a different dealership which didn't make any effort to have my warranty cover my car repairs. Lance made a phone call and got my entire service covered. I will definitely be coming back here. More
by sbebeau88
Employees Worked With
Lance
April 04, 2019
Great Service Department! I've always had great experience with the Service Department at Culver City Volvo. I'm on my second vehicle from this dealership and will continue to I've always had great experience with the Service Department at Culver City Volvo. I'm on my second vehicle from this dealership and will continue to be customer. I find them very honest and helpful. More
by Kathy
April 04, 2019
EXCELLENT SERVICE DEPARTMENT Martin Munoz from the Service Department is great! He is always professional and he pays attention to every detail. He explains well and patiently a Martin Munoz from the Service Department is great! He is always professional and he pays attention to every detail. He explains well and patiently answered my questions. He kept me posted on my repairs. When I picked up my car he went through everything with me. In addition, I met Jairo when he brought my car around and he left my car looking super clean. Even though my car is several years old, Jairo made it look nearly brand new! I highly recommend these gentlemen! More
by 88DODGERS
April 02, 2019
Always an OUTSTANDING experience I have been a customer of Culver City Volvo for years... Martin ALWAYS treats me AND my vehicle with the utmost care and respect... I truly cannot ask I have been a customer of Culver City Volvo for years... Martin ALWAYS treats me AND my vehicle with the utmost care and respect... I truly cannot ask for more. More
by mellatte
March 29, 2019
Ease of Visit It was quick and painless-- Im coming a long way from Glendale. They got me right in. Got me a rental right away and they timed it so I was able to co It was quick and painless-- Im coming a long way from Glendale. They got me right in. Got me a rental right away and they timed it so I was able to come back at the end of the day and avoid traffic. More
by KEVIN
Verified CustomerEmployees Worked With
March 29, 2019
Culver City Volvo takes care of their customers & the cars Rep was very efficient on the phone while scheduling. Explained what the service visit was for. When I ckd in the person was courteous and prompt. My Rep was very efficient on the phone while scheduling. Explained what the service visit was for. When I ckd in the person was courteous and prompt. My service rep explained how long it would take & that CCV would provide me with coffee, doughnuts AND way to get home. They also arranged a Lyft for me to return to pick up my car. One tiny glitch was that the car wasn't washed but it gave me the opportunity to go to the Goodwill Bookstore across the street for 15 minutes (where I picked up a book for 25 cents!) and returned to a bright shiny clean car. A request: please turn cars off when the customer is not standing right there. Even one minute of idling causes air pollution. And I was gone for I'm not sure how long while the car idled in the driveway. Thanks for a great experience!! More
by CatsNVolvo
Employees Worked With
