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Culver City Volvo Cars- Service Center

Culver City, CA

4.9
563 Reviews

563 Reviews of Culver City Volvo Cars- Service Center

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July 12, 2019

Lemons into lemonade I was called in for the repair of recall items. However, when I arrived, I was told there were no recall items for my car. I was not happy. But Law More

by GaryQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lawrence and Alex
Jul 16, 2019 -

Culver City Volvo Cars responded

Hello Gary, We are pleased to have been of service to you. We are always concerned about the safety and well being of others. Which I why we are always so through when customers arrive at our facility. -The Culver City Volvo Team

July 12, 2019

Martin Saves the Day (Again) I’ve been trusting Martin and his team with my Volvos for almost five years now; and to say that he has the customer’s best interest in mind would be More

by A_Sh000z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flo Benjamin, Hector Torres
Jul 16, 2019 -

Culver City Volvo Cars responded

Hello, Thank you for putting your trust in us all this time. We value your loyalty and brings us great joy that we have built a good relationship with you as a customer. We hope to continue to serve you as time moves on. We appreciate your positive feedback. -The Culver City Volvo Team

July 11, 2019

Great service Martin and the team did a great job, they turned the service around in a very timely manner and provided me a rental car to use. More

by Hla225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2019 -

Culver City Volvo Cars responded

Hello, Our team works super hard around the clock to ensure that the customer is always taken care of. We also value your time we work very hard to handle business in a timey manner. This allows to save you time and get you back on the road. -The Culver City Volvo Team!

July 06, 2019

Great customer service This dealership has been consistently the best I have encountered when it comes to purchasing and servicing my Volvo. I drive past two other dealers t More

by Sconnors11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello, Thank you for choosing us as your establishment to conduct business with us. This means a lot to the team. We work hard every day to ensure customer satisfaction. -The Culver City Volvo Team

June 29, 2019

Incredible customer service and sincere desire to assist me. The knowledge of the car and the Apple Care install was impressive and reassuring. I appreciate the above and beyond efforts to look into another co More

by BRADG509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy and Lawrence, Ram Tehrani
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello Brad, Our team is very responsive when it comes to our products. We will answer all questions you have and address any other concerns you may have as well. We are so very happy we could help you. -The Culver City Volvo Team

June 29, 2019

Overall an "A" Clean site and waiting area. Water, a variety of coffee drinks and a few snacks available. Receptionist and service advisors are especially helpful More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello Karen, We thank for your positive review our team works together to ensure you the customer always feel well accommodated and taken care of. We always like to keep you update with anything you may need. So you don't feel ignored. Now with our cool new app, you can always stay connected with us! -The Culver City VolvoTeam

June 29, 2019

Great service and professional care Martin is great, caring and communicative. I appreciate the focus on safety and have a lot of trust for the expertise and quality of service provide More

by Hart Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello Hart Family, Our Team is dedicated to providing you with the ultimate customer service. We are committed to giving you all the information you may need when it comes to our vehicles. - The Culver City Volvo Team

June 29, 2019

Eexcellent and friendly Excellent professional and courteous service coupled to warm personal interaction. Martin Munoz is a true asset to your service department and I stron More

by Snehendu B. Kar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Torres
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello Snehendu, Our team lives to serve and accommodate all our customers to make sure all customer much like yourself are well taken care of. Our team is pleased to know that you had a wonderful experience here at our dealership. We thank you and invite you back here any time for any concerns you may have. -The Culver City Volvo Team

June 28, 2019

Always outstanding service! I’ve been having my Volvo serviced at Culver City Volvo for many years. Always outstanding service and communication from Martin and the rest of the s More

by ATK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Torres
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello, Thank you for being such a loyal customer for many years. We appreciate your business here. Our team is dedicated to making customers feel welcomed and well accommodated. We look forward to serving you for many more years -The Culver City Volvo Team

June 28, 2019

Great Service Had another great experience at Culver City Volvo. Martin was on top of everything as usual and the experience was seamless. Would highly recommend Ma More

by natman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2019 -

Culver City Volvo Cars responded

Hello, Thank for coming to our facility we are so glad we were able to provide you with the ultimate customer service experience. We hope to serve not only you but any other people you recommend. -The Culver City Volvo Team

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