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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
537 Reviews

537 Reviews of Culver City Volvo Cars- Service Center

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August 08, 2024

I just brought my 2020 S60 in for service 2 days ago. Luckly for me ,my favorite service advisor was in. Martin Munoz ,who I have known for 20 years was in. He's the best,very knowledgeable and just a gr More

by talk2roddey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Culver City Volvo Cars responded

Thank you for the 5-star rating! We're pleased that Martin has provided you with great service during your visits. We appreciate your recommendation and look forward to seeing you again!

August 07, 2024

Martin muños makes my visit easier every time . it takes his time to explain what my car needs. Gets all inspections done ✅.kindly and professional,,he also provides all promotions and discounts on More

by Uzziel sosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Culver City Volvo Cars responded

We love reading that you were happy with your customer service experience and that Martin was able to help make your visit stress-free! Don't hesitate to reach out if you have any questions.

August 04, 2024

Got an appointment immediately. Very knowledgeable. The work was done on time and returned to me when promised and cleaned. More

by lesmithla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Culver City Volvo Cars responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Culver City Volvo and we hope to see you again.

July 23, 2024

I’m happy whit the service . they provided and recommend another person ! Thanks for everything More

by Martin aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Culver City Volvo Cars responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2024

Appreciate making an appointment / greeting upon arrival / courteous service & comfortable waiting area / car ready when promised …. More

by BettyNL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Culver City Volvo Cars responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 20, 2024

Very fast and very good service. I received a very detailed description of the work that was to be completed. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2024 -

Culver City Volvo Cars responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing Culver City Volvo and we hope to see you again.

July 14, 2024

Always a joy to visit. Very professional and courteous service. Bryant was very particularly helpful in reinstalling the Volvo app on my iPhone and getting it re-set in t More

by Oonagh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Culver City Volvo Cars responded

It's great to know that our team here at Culver City Volvo has been able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation! If you need anything else from us, please give us a call or stop by.

June 10, 2024

This is the place I trust coming to get my car fix. Martin M, is an amazing repair representative. He is very helpful and he ensures all my repair needs are met, he also follows up. Overall, the staff More

by Eric C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service has exceeded your expectations. We'll be sure to pass on your kind words to Martin. Please let us know if there's anything else we can do for you.

June 08, 2024

Martin explains all options well. Very friendly. Work was done quickly and efficiently. Video estimate was very helpful. All in all a great experience. More

by michael_aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

We really appreciate you taking the time to leave us your feedback. We're elated to hear you've enjoyed your experience with our team, and that you received a high level of customer service. We strive to make our customers happy, and we're glad we hit the mark! We look forward to your next visit.

June 08, 2024

The customer service was very good and professional. The video showing the technician working was very much appreciated More

by ejohnsonj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Culver City Volvo Cars responded

Thank you so much for your excellent review and rating of your visit to our Service Department. We are so pleased to hear that you enjoyed our transparency video. If you have any questions, please don't hesitate to reach out.

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