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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
552 Reviews

552 Reviews of Culver City Volvo Cars- Service Center

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August 30, 2020

I have been a Volvo owner since 1974. Martin Munoz has I have been a Volvo owner since 1974. Martin Munoz has been a trusted service advisor to me and my family for many years. I followed him from his p More

by RICHARDMOLINARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Culver City Volvo Cars responded

Hello Richard, We're honored to receive your rating and review! We appreciate your kind words for Martin, and we'll be sure to pass them along to let him know he's doing an excellent job! We look forward to serving you again! The Culver City Volvo Team

July 01, 2020

Thank you Martin for helping my out on my Volvo S90. I was in and out in matter of minutes. Always a pleasure seeing these gentlemen. More

by Alexander M
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rolly Ramos, Max Ginsberg, Julio Lopez
Jul 02, 2020 -

Culver City Volvo Cars responded

Hello Alexander! Thank you so much for taking the time to leave us a great review and five-star rating! We're thrilled to hear the process went seamlessly, and we hope you're enjoying your S90! We look forward to working with you again, soon! Best, The Culver City Volvo Team

June 30, 2020

It was smooth, quick, and easy! George helped me pay over the phone and pick up my car at a later time. The lyft ride is a great touch! More

by jupaiva
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
Jul 01, 2020 -

Culver City Volvo Cars responded

Hello! We love seeing a positive review! Thank you so much for taking the time to leave your kind words for George and our service department. We hope to see you again, soon. Best, The Culver City Volvo Team

June 28, 2020

Service for recall Since this service was necessary for safety reasons, I appreciated Volvo and especially my service manager, Martin Munoz's reminders to come in to tak More

by Andi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Culver City Volvo Cars responded

Hello Andi! Thank you so much for leaving us a great rating and review! We're so happy to hear about your positive experience with our service department and appreciate your kind words for Martin! We hope to see you again, soon. Best, The Culver City Volvo Team

June 25, 2020

This was my 3rd time to go there for service. Service is great and efficiency as before, staffs are very friendly and patience. I am very satisfied. More

by Top33best
Recommend Dealer
Yes
Employees Worked With
George Rodriguez
Jun 26, 2020 -

Culver City Volvo Cars responded

Hello! We love to see a great review for our service department! We appreciate your business, and thank you for taking the time to leave us your feedback! We look forward to working with you again, soon! Best, The Culver City Volvo Team

June 19, 2020

The service visit was going well until I had to wait in the parking lot for 30 minutes to gt my car. that was bad. More

by spg
Recommend Dealer
Yes
Employees Worked With
people I worked with at the counter were very friendly.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello! We're very sorry to see a lower rating, but we appreciate your feedback. It is useful to us and helps us to do better next time. Please reach out to us at your earliest convenience to further discuss your experience so that we can make it right. We look forward to hearing from you. Best, The Team

June 19, 2020

My car was finished in a timely manner, Martin communicated with me throughout the experience, and I picked up my car the next day with out any issues. More

by Trishgold
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello Trish! Thank you so much for the fantastic review! We're really glad to hear about your positive service experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Awesome service staff! Martin is the best. Howard is THE master mechanic! I trust them with my car. Even during this pandemic, the dealership continues to take care of its customers. More

by cgs
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lever
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again and will be sure to pass along your kind words for Martin and Howard. Best, The Culver City Volvo Team

June 06, 2020

Recall service and service light on I want to thank Martin Muniz for his diligence, from initiating the service to communicating and understanding our needs to finalizing the service. we More

by adam_karst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Adam! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Very happy with service for recall My only complaint is that in the lounge where I waited while the service was performed there was no non-caloric sweetener with the coffee, only sugar. More

by diegodad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Laura! We really appreciate you taking the time to leave us a great review! We're happy to receive your feedback, and we look forward to working with you again. Best, The Culver City Volvo Team

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