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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
537 Reviews

537 Reviews of Culver City Volvo Cars- Service Center

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June 19, 2020

My car was finished in a timely manner, Martin communicated with me throughout the experience, and I picked up my car the next day with out any issues. More

by Trishgold
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello Trish! Thank you so much for the fantastic review! We're really glad to hear about your positive service experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 19, 2020

The service visit was going well until I had to wait in the parking lot for 30 minutes to gt my car. that was bad. More

by spg
Recommend Dealer
Yes
Employees Worked With
people I worked with at the counter were very friendly.
Jun 23, 2020 -

Culver City Volvo Cars responded

Hello! We're very sorry to see a lower rating, but we appreciate your feedback. It is useful to us and helps us to do better next time. Please reach out to us at your earliest convenience to further discuss your experience so that we can make it right. We look forward to hearing from you. Best, The Team

June 06, 2020

Very happy with service for recall My only complaint is that in the lounge where I waited while the service was performed there was no non-caloric sweetener with the coffee, only sugar. More

by diegodad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Laura! We really appreciate you taking the time to leave us a great review! We're happy to receive your feedback, and we look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Awesome service staff! Martin is the best. Howard is THE master mechanic! I trust them with my car. Even during this pandemic, the dealership continues to take care of its customers. More

by cgs
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Lever
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again and will be sure to pass along your kind words for Martin and Howard. Best, The Culver City Volvo Team

June 06, 2020

Recall service and service light on I want to thank Martin Muniz for his diligence, from initiating the service to communicating and understanding our needs to finalizing the service. we More

by adam_karst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Adam! We really appreciate you taking the time to leave us a great review of our service team! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 06, 2020

Friendly, courteous and reliable is how I describe Culver City Volvo. Martin Munoz in Service takes his time to clearly explain before and after. I highly recommend going to them. More

by akaras
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Florence Benjamin, Damien Mucci
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello! We really appreciate you taking the time to leave us a wonderful review! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 05, 2020

Satisfaction Guaranteed! I leased both my Mazda's from Santa Monica Mazda and had become very comfortable visiting their dealership/service department. I knew the place well. More

by Harrydunne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Jun 08, 2020 -

Culver City Volvo Cars responded

Hello Harry! We really appreciate you taking the time to leave us a great review! We're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

June 01, 2020

I have been working with Martin at Volvo for many years now. I am always grateful to him for his help and it is lovely that he knows me and remembers me. He is always helpful and the whole team is profess More

by kathleenbeaton
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Mucci
Jun 01, 2020 -

Culver City Volvo Cars responded

Hello Kathleen! We really appreciate you taking the time to leave us a great review! We appreciate the kind words for Martin, and we're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

May 31, 2020

Good customer service Had a very easy time dropping off the vehicle and get a Lyft ride home. Martin kept in contact with me throughout the repair process. Only thing that More

by uclaute
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Culver City Volvo Cars responded

Hello! We really appreciate you taking the time to leave us a wonderful review! We appreciate the kind words for our service team, and we're happy to hear about your positive experience! We look forward to working with you again. Best, The Culver City Volvo Team

May 27, 2020

Volvo of Culver City has always been top notch in terms of service. Martin is above and beyond when it comes to customer service. I have never once had an issue. Everything that was promised has always co More

by Mike
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Culver City Volvo Cars responded

Hello Mike! We really appreciate you taking the time to leave us a great review! We appreciate the kind words for Martin, and we thank you for your continued business with us! We look forward to working with you again. Best, The Culver City Volvo Team

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