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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
552 Reviews

552 Reviews of Culver City Volvo Cars- Service Center

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June 05, 2023

Josh is always so efficient and friendly. I always know my car is in great hands when I leave it at Culver City Volvo. More

by Dcanhelp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ceret, Maria in finance , Rolly Ramos
Jun 13, 2023 -

Culver City Volvo Cars responded

Thank you so much for your kind words, we really appreciate your business and hope we can be of service to you in the future! Take care.

June 02, 2023

The service dept is very helpful and friendly. I have delt with Martin Munoz for the 11 years I have owned my car and he is terrific. More

by susanculvercity
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Culver City Volvo Cars responded

Thank you for your loyalty over the past decade. Martin truly cares and enjoys delivering quality service, and I am happy to hear that you are comfortable working with him. We all appreciate you here at Culver City Volvo!

June 02, 2023

Everyone I dealt with was courteous and helpful. The waiting lounge was great, comfortable seating and offered hot and cold beverages. Martin was as always very helpful. I have recommended this deal More

by Laxgsell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Culver City Volvo Cars responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Volvo. We are so pleased to hear that Martin was able to give you the service you deserve, and thank you for spreading the word. Please don't hesitate to call if you have any questions.

June 02, 2023

Martin, David and Josh have taken excellent care of our car and us every time we’ve been in for service. More

by daveandrick6506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Culver City Volvo Cars responded

Thank you for the kind comments about Martin, David and Josh! We're so glad we were able to assist you and hope you're doing well!

June 01, 2023

We have been taking our cars to Culver City Volvo for over 10 years now. They offer exceptional service. Thank you Martin and all the people in service for always making our visits easy. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Culver City Volvo Cars responded

We can't thank you enough for your loyalty over the past decade. This is what it's all about: having a dealership you can trust and feel good about after every visit. We’re delighted—but not surprised—to hear that Martin continues to leave a wonderful impression. He truly cares and enjoys delivering quality service. We all appreciate you here at Culver City Volvo!

June 01, 2023

Having my Volvo in for its yearly service is always pleasant and hassle-free. I trust that my car has been thoroughly checked over - and it comes back clean and ready to go! More

by sharona
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Excellent, fast service. Knowledgeable service people. Clean and functional waiting room. Friendly employees. Honest assessment. More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2021

Just picked up my car after an oil change., somebody used my car and drove it for 11.1 miles !!! I complained to my service advisor, his answer was " need to drive the car to make sure it was OK !! not for More

by isolo2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Culver City Volvo Cars responded

We understand your frustration and are sorry to hear that your experience with us was not a positive one. This is not the level of service we strive to provide to our clients. While we agree that 11 extra miles is less than ideal to find on your car, the vehicles we service do need to be test driven to a certain extent to ensure there would be no issues on a longer trip. We hope you can understand and please reach out to us if you have any further questions.

Jan 06, 2022 -

isolo2015 responded

No test for 11.1 miles is needed! It is abusive and irresponsible. It also took me a long time to remove the strong perfume odor from inside the car. I used a towel soaked with alcohol to remove the perfume from the seat belt!! Will no longer use the dealer for service nor my neighbor who also has a Volvo.

November 03, 2021

Once again start to finish 5 stars for Martin Munoz. Martin has been my service advisor for more years than I would like to say. I gladly followed him from another Volvo dealership to Culver City Volv More

by RICHARDMOLINARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Culver City Volvo Cars responded

Thank you for your loyalty and business! We will be sure to let Martin know about your glowing review! Have a great rest of your week

September 24, 2021

Always the best service at Culver City Volvo. Thank you, as always Martin. You are the best. Car was serviced quickly and returned before expected - and sparkling clean. Thanks to all! More

by volvogirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Culver City Volvo Cars responded

We are so happy to hear about your experience with us. Thank you for the kind review, we hope to see you soon! Have a wonderful week

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