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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
552 Reviews

552 Reviews of Culver City Volvo Cars- Service Center

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August 23, 2023

They were timely and friendly and helpful. Got my car back early and they went above and beyond. More

by Elise Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Culver City Volvo Cars responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Martin and the team. Please let us know if there's anything else we can do for you.

August 20, 2023

Service staff are efficient and friendly. In and out with no hassle, every time. They offer helpful advice, no matter what. More

by Tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2023 -

Culver City Volvo Cars responded

Thank you so much for your loyalty, I am so happy to know that you continue to recieve excellent service with us!

August 07, 2023

Martin was great; he took care of my car, explained the costs as well as the recently discovered repair issue. More

by dswick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Culver City Volvo Cars responded

Thank you so much for the kind review! We appreciate you trusting Martin with your vehicle's service needs! Take care and please don't hesitate to reach out if we can be of assistance again in the future!

August 05, 2023

Very quick service. Clean facilities and Josh was great. They also cleaned my car which was great. More

by CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Culver City Volvo Cars responded

Thank you for your kind words Chris!

August 04, 2023

Service representative was committed to give me total commitment for the Service of my vehicle More

by are5172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember left message
Aug 07, 2023 -

Culver City Volvo Cars responded

Happy to hear that our team earned your 5-stars! Please let us know if you need anything else, take care!

July 31, 2023

It was a good experience all my concerns were addressed. I hope no complaints everyone was so nice. More

by dee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Culver City Volvo Cars responded

I am happy to know that ourteam earned your 5-stars, thank you!

July 31, 2023

Everything was completed to my satisfaction and done in a timely fashion.no complaints every one was so nice More

by dee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Culver City Volvo Cars responded

We really appreciate you, thank you for leaving such a wonderful review!

July 26, 2023

Great service. Martin and team responded quickly, provided regular updates and everything was explained in detail. Continue to come back for the overall experience. More

by fonz2517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Culver City Volvo Cars responded

We really appreciate your rating and review! We'll be sure to pass along your kind words for Martin and let him know he's doing a great job! We look forward to working with you again in the future!

July 24, 2023

Everyone was so friendly and accommodating. I was late but able to have my car serviced and the service completion time was reasonable. I was called to inform me of additional service issues an More

by csliv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

Thanks for sharing your experience with our service team! We're thrilled we could get your vehicle in tip top shape at a reasonable time. I agree, the car wash and ride home can make a huge difference to your day. Your positive feedback means so much to all of us and we look forward to seeing you again one day!

July 24, 2023

Both David my service advisor and Mike the head of service went above and beyond to make sure I was happy. I had just purchased a Volvo XC40 recharge. I drove it for 5 days and got an error message re More

by Carolyn.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

Carolyn, we appreciate you taking the time to let us know about your experience and we thank you for giving us the opportunity to serve you. Although I am sorry to hear that your vehicle had an error, I am happy to know that Mike and David got that fixed righ tup for you. We hope you're now able to enjoy your new XC40, and please don't hesitate to let us know if you have any further questions!

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