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Culver City Volvo Cars- Service Center

Culver City, CA

5.0
537 Reviews

537 Reviews of Culver City Volvo Cars- Service Center

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July 31, 2023

It was a good experience all my concerns were addressed. I hope no complaints everyone was so nice. More

by dee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Culver City Volvo Cars responded

I am happy to know that ourteam earned your 5-stars, thank you!

July 31, 2023

Everything was completed to my satisfaction and done in a timely fashion.no complaints every one was so nice More

by dee123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Culver City Volvo Cars responded

We really appreciate you, thank you for leaving such a wonderful review!

July 26, 2023

Great service. Martin and team responded quickly, provided regular updates and everything was explained in detail. Continue to come back for the overall experience. More

by fonz2517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Culver City Volvo Cars responded

We really appreciate your rating and review! We'll be sure to pass along your kind words for Martin and let him know he's doing a great job! We look forward to working with you again in the future!

July 24, 2023

Everyone was so friendly and accommodating. I was late but able to have my car serviced and the service completion time was reasonable. I was called to inform me of additional service issues an More

by csliv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

Thanks for sharing your experience with our service team! We're thrilled we could get your vehicle in tip top shape at a reasonable time. I agree, the car wash and ride home can make a huge difference to your day. Your positive feedback means so much to all of us and we look forward to seeing you again one day!

July 24, 2023

Both David my service advisor and Mike the head of service went above and beyond to make sure I was happy. I had just purchased a Volvo XC40 recharge. I drove it for 5 days and got an error message re More

by Carolyn.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

Carolyn, we appreciate you taking the time to let us know about your experience and we thank you for giving us the opportunity to serve you. Although I am sorry to hear that your vehicle had an error, I am happy to know that Mike and David got that fixed righ tup for you. We hope you're now able to enjoy your new XC40, and please don't hesitate to let us know if you have any further questions!

July 23, 2023

Thank you so much for having wonderful employees like Martin Munoz. He's kind, patient, caring, and honest. My brother Robert now goes to Martin too, so we're truly a CC Volvo family! More

by BUNALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

Thank you for allowing us to serve you and now also your brother. We are so pleased to hear that Martin was able to give you excellent customer service. We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2023

David was great! Very friendly and helpful. I was very happy with the service. Thanks! More

by danicaclark1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Culver City Volvo Cars responded

David is fantastic! I am so happy to hear he helped you out and went above and beyond for you. Thank you for choosing us!

July 18, 2023

Amazing service at the service department especially from David at Culver City Volvo. He always takes good care of my 2020 XC60 Momentum. I wouldn’t bring my car anywhere else! More

by Rachel D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Culver City Volvo Cars responded

Thank you so much for your recommendation! David is fantastic and I am happy to pass along your kind words. Happy to hear you're staying safe on the roads, let us know if you need anything!

July 13, 2023

My experience with this dealership has always been great. Martin, especially, always takes care of my requests and concerns. More

by nmgoodman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Culver City Volvo Cars responded

We really appreciate your rating and review! We'll be sure to pass along your kind words for Martin and let him know he's doing a great job! We look forward to working with you again in the future!

July 08, 2023

Martin@Culver City Volvo is an exceptional service manager. From the moment you meet Martin in the morning until you pick up your vehicle, he is engaged, keeps you up-to-date with constant communicati More

by kakotarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Culver City Volvo Cars responded

Thank you for allowing us to serve you. We are so pleased to hear that Martin was able to give you excellent customer service. We are always more than happy to assist you if anything else comes up. Thank you for being a trusted part of our community, take care!

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