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Culver City Volvo Cars- Service Center
Culver City, CA
554 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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554 Reviews of Culver City Volvo Cars- Service Center
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January 23, 2025
Terrible service dept. One year after I purchased my new Volvo from Culver City, a sensor started going off. It took me a FULL YEAR and three visits for them to admit to a One year after I purchased my new Volvo from Culver City, a sensor started going off. It took me a FULL YEAR and three visits for them to admit to a problem and fix it. Beyond that, they were rude and dismissive. When I complained to the manager, he did apologize and said he would speak to the service agent. But he also said he would follow up with me, but he didn't. Terrible treatment for anyone let alone a repeat customer (I bought my previous Volvo here), but I will NEVER go back. Not only that, these people have soured me on Volvos. More
by madatvolvo
Employees Worked With
January 18, 2025
This was my first time to visit Culver City Volvo. The experience was exceptional! I so appreciate them honoring a free service that had expired. Thank you for making this first time Volvo owner a hap The experience was exceptional! I so appreciate them honoring a free service that had expired. Thank you for making this first time Volvo owner a happy customer. More
by Stephspar
January 12, 2025
Martin Munoz provided great customer service. He is topnotch and was able to explain everything very clearly. Always like working with him. He is topnotch and was able to explain everything very clearly. Always like working with him. More
by riang13
Employees Worked With
January 07, 2025
It was a good experience. Pricing is higher at the dealership, but overall, a good experience. Pricing is higher at the dealership, but overall, a good experience. More
by amylaue
Employees Worked With
January 04, 2025
Always the best customer service! I trust their work 100%. Reliable, efficient and detailed. They also provided a rental. I love the video the service center sends you to see what is I trust their work 100%. Reliable, efficient and detailed. They also provided a rental. I love the video the service center sends you to see what is needed for repairs. More
by SC
December 29, 2024
I could go to other dealers but Martin Munoz is a true professional who provides excellent customer service. professional who provides excellent customer service. More
by armandopaz
Employees Worked With
December 21, 2024
Very impressed with the service dept David was great he was able to have 6 of my s60 service within 2 days was able to have 6 of my s60 service within 2 days More
by jeffriesenberg184
Employees Worked With
December 20, 2024
I love Culver City Volvo. I appreciate the excellent service I receive. I also appreciate having my car repaired in a timely manner. I appreciate the excellent service I receive. I also appreciate having my car repaired in a timely manner. More
by Mango88
Employees Worked With
December 20, 2024
Although I don’t understand the reason for the repair or what caused the problem, the staff was exceptional at keeping me informed of the progress during the repair process what caused the problem, the staff was exceptional at keeping me informed of the progress during the repair process More
by georgemcdowell
December 11, 2024
Martin is an exceptional service manager. Cars need servicing and fortunately I trust the team at Volvo Culver City, and I know they have my safety top of mind. Cars need servicing and fortunately I trust the team at Volvo Culver City, and I know they have my safety top of mind. More
by gvargas
Employees Worked With
