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Culver City Volvo Cars

Culver City, CA

4.9
942 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 942 reviews

September 26, 2020

Just bought a Volvo here. Was an excellent experience start to finish from negotiating the deal, to finance dept., to Erick taking a lot of time to walk us through the vehicle after we signed the deal. More

by DAVID@DOLSONLAWGROUP.COM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Erick Reyes, Julio Lopez
Sep 28, 2020 -

Culver City Volvo Cars responded

Hello David, Thank you so much for taking the time to leave us a review! We're so glad to hear Erick did a great job in assisting you during your visit, and we hope you're enjoying your new Volvo! We look forward to working with you again! The Culver City Volvo Team

September 14, 2020

Dropped the ball. Trying to buy out my lease this guy didn't reply to my messages, had to go directly to the bank to purchase More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Khashayar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Culver City Volvo Cars responded

Hello, We're very sorry to see the low rating and to hear your experience wasn't up to our usual standard. We would be more than happy to further discuss your experience to understand how we can do better next time. Please reach out to us at your earliest convenience. We look forward to hearing from you.

September 09, 2020

Culver City Volvo is the best: hassle-free, on-point only communication, and the best quotes (3 times out of 3 in a few years). And I would like to personally thank Aaron for getting my car ready, quickly More

by Ilya S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Tehrani, Charlie Lagua, Max Ginsberg, Aaron Corea
Sep 10, 2020 -

Culver City Volvo Cars responded

Hello Ilya, Thank you so much for the awesome review! We're thrilled to hear you enjoyed your experience with us in finding the car you wanted! We'll be sure to let Aaron know he's doing an excellent job! We hope you're enjoying your new Volvo and we look forward to working with you again! The Culver City Volvo Team

August 30, 2020

I have been a Volvo owner since 1974. Martin Munoz has I have been a Volvo owner since 1974. Martin Munoz has been a trusted service advisor to me and my family for many years. I followed him from his p More

by RICHARDMOLINARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Culver City Volvo Cars responded

Hello Richard, We're honored to receive your rating and review! We appreciate your kind words for Martin, and we'll be sure to pass them along to let him know he's doing an excellent job! We look forward to serving you again! The Culver City Volvo Team

August 27, 2020

Web-based finance application broke for our joint application, and we had to fill in a paper form. Otherwise great experience buying the XC90 T8. More

by CKANDOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flo Benjamin, Max Ginsberg, Florence Benjamin, Juan Zuniga
Aug 27, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for the feedback and the great review! We hope you're enjoying your new XC90 T8! If there's anything more we can do for you, please let us know! The Culver City Volvo Team

August 26, 2020

Sales staff was really friendly and helpful. Got a really great deal on our new lease so we were thrilled with the sales process. However inside there was a customer not wearing a mask and no one said anythi More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Aug 26, 2020 -

Culver City Volvo Cars responded

Hello Evan! Thank you so much for the wonderful review! We're so glad to hear you enjoyed your experience working with our team getting a great deal on your new lease! We appreciate your feedback. Here at Culver City Volvo, we always strive to provide the best possible customer service and ensure that our customers feel safe. We will keep your feedback in mind and be sure to do better next time. We hope to work with you again, soon! Enjoy your new lease! The Culver City Volvo Team

August 26, 2020

Great sales advisor! Tony Tehrani is the best, we've been buying our cars from him since 2005! Great communication, no pressure salesmanship! And of course, great staff! More

by drexsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Culver City Volvo Cars responded

Hello drexsl! We really appreciate the kind review! Thank you for your kind words for Tony, we'll be sure to pass them along to him! We hope to work with you again, soon! The Culver City Volvo Team

August 18, 2020

I'm not expect my previous xc-90 better then new one , nobody explaine that standart package now is different then before , I'm very upset after decade working with Tony. More

by LENFAYERMAN
Recommend Dealer
No
Employees Worked With
Tony Tehrani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Culver City Volvo Cars responded

Hello, We're very sorry to see the low rating. We'd like to further discuss your experience so that we can make it right. Please reach out to us at your earliest convenience to further discuss. We look forward to hearing from you.

July 28, 2020

Excellent service in all fronts. Everyone was pleasant and helpful. I would recommend this dealership to someone else. My car was delivered with a faulty charging cable but the dealership replaced it righ More

by PJG25
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Julio Lopez, Aaron Corea
Jul 29, 2020 -

Culver City Volvo Cars responded

Hello PJG25! We're so happy to see your positive review! We're grateful for the recommendation, and look forward to working with you again! soon! The Culver City Volvo Team

July 17, 2020

Great Customer Service I worked with Maria and Aaron from the Sales Dept. and they took very good care of me when I got into my new XC40. I highly recommend Culver City Volv More

by JG Franzheim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Aaron Corea
Jul 20, 2020 -

Culver City Volvo Cars responded

Hello JG! Thank you for leaving such a great rating and review! We're happy to provide the best possible customer service, and we appreciate your recommendation! We hope you're enjoying your new Volvo XC40! The Culver City Volvo Team

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