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Culver City Volvo Cars

Culver City, CA

4.9
942 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 942 reviews

December 16, 2020

Great all around service. Easy process from negotiation to finance. Michael was helpful and quick in terms of finding my car and setting the price. And Siya is a gem . . . so helpful and kind. Wishing Culv More

by WESTONHUDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Siya Bourat
Dec 18, 2020 -

Culver City Volvo Cars responded

Hello Weston, Thank you for taking the time to leave us a great review! We'll be sure to let Michael know he's doing a great job! We look forward to serving you again. The Culver City Volvo Team

December 15, 2020

salesman juan called me mon 9:30 a.m., saying car was going into shop, what time did i want to pick up? i arrived at 1:40 p.m. from santa barbara(100 miles north) car hadn't even entered shop. later w More

by DRBIGNESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
"flo" in finance gets 5 stars, Charlie Lagua, Juan Zuniga
Jan 04, 2021 -

Culver City Volvo Cars responded

Hello, We're sorry to see the lower rating and to hear about your experience. We would love or the chance to speak with you directly. Please reach out to us at your earliest convenience so that we can learn more about your visit and how we can improve next time. We look forward to hearing from you.

December 02, 2020

Michael was super personable, helpful and got me where I needed to be on a great new ride, hassle free. He communicated well by phone, text and did everything in his power to get me in and out, with a great More

by MEGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Khashayar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta
Dec 03, 2020 -

Culver City Volvo Cars responded

Hello Megan, Thank you so much for your awesome review and five-star rating of your experience! We love hearing from our happy customers, and we're glad to know Michael was so helpful during your visit. We'll be sure to pass along your kind words for him! We look forward to working with you again! The Culver City Volvo Team

December 01, 2020

Excellent smooth transaction! Would recommend them to anyone looking for a a new Volvo. Erick and Roman were a pleasure to work with. They made this a great buying experience! More

by WILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Erick Reyes
Dec 01, 2020 -

Culver City Volvo Cars responded

Hello Will, Thank you so much for your rating and review! We appreciate your kind words for Erick and Roman, and we hope you're enjoying your new Volvo! Please let us know if there's anything more we can do for you! The Culver City Volvo Team

November 18, 2020

Eric was a great salesman and Julio was great with the paperwork, but it shouldn't take 3 hours for a cash transaction! We completed the paperwork and the car still hadn't been washed or had gas added. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Erick Reyes, Julio Lopez
Nov 18, 2020 -

Culver City Volvo Cars responded

Hello Danielle, Thank you for your review and feedback! It's what helps us to do better in the future. We're glad to hear Eric and Julio were very helpful during your visit, and we do apologize for the wait. Please let us know if there's anything more we can do to better serve you. We look forward to working with you again! The Culver City Volvo Team

November 17, 2020

This was a lease renewal, and the price/ discounts were very fair. We agreed to a lease plan over the phone and scheduled a time for me to trade cars. It took just a few hours to complete all the necessary More

by SLES1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Lopez, Juan Zuniga
Nov 18, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for leaving us your feedback regarding your lease renewal! We hope you're enjoying your new Volvo lease! Please let us know if there's anything more we can do to be of service! We look forward to working with you again. The Culver City Volvo Team

November 17, 2020

Communication was not the easiest with this dealership. Especially after our transaction took place and they failed to deliver the car as promised. The General Manger was unable to be reached by phone or v More

by MARIUSTEAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Tehrani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Juan Zuniga
Nov 23, 2020 -

Culver City Volvo Cars responded

Hello, We're sorry to see the low rating and to hear about your experience. We would love for the chance to speak with you directly regarding your experience so as to learn how we can do better next time. Please reach out to us at your earliest convenience so that we may further discuss. We look forward to hearing from you.

November 06, 2020

Culver City made it a seamless process. No complaints. They deliver customer service quality. I would refer someone to them if they were interested in a Volvo or Mazda More

by GEOMOTO1
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Julio Lopez
Nov 06, 2020 -

Culver City Volvo Cars responded

Hello, Thank you for the kind review of our team and your seamless experience! We hope to work with you again, soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 04, 2020

Maria was the best. I am an out of state buyer and was skeptical about buying a car without seeing it. Maria helped me from finding the car to finishing the sell and deliver the car to my daughter apartme More

by PI0
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Erick Reyes, Julio Lopez
Nov 05, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for the kind review for Maria in helping you find the right vehicle for your daughter! We hope she's enjoying her new vehicle, and we look forward to working with you again! The Culver City Volvo Team

October 22, 2020

Always excellent, efficient service. Knowledgeable, warm, friendly staff. Clean and comfortable showroom. Espresso drinks while you wait! Love our Volvo and love the Culver City dealer. More

by JDINORCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Chavez, Charlie Lagua, Julio Lopez
Oct 23, 2020 -

Culver City Volvo Cars responded

Hello, Thank you for your positive feedback! We're glad to know you felt comfortable during your visit and enjoyed your stay! We hope to see you again, soon! The Culver City Volvo Team

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