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Culver City Volvo Cars

Culver City, CA

4.9
937 Reviews
Culver City Motor Cars is a family owned and operated dealership serving the greater Los Angeles area.
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11201 West Washington Boulevard

Culver City, CA

90230

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Showing 937 reviews

November 17, 2020

This was a lease renewal, and the price/ discounts were very fair. We agreed to a lease plan over the phone and scheduled a time for me to trade cars. It took just a few hours to complete all the necessary More

by SLES1313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Lopez, Juan Zuniga
Nov 18, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for leaving us your feedback regarding your lease renewal! We hope you're enjoying your new Volvo lease! Please let us know if there's anything more we can do to be of service! We look forward to working with you again. The Culver City Volvo Team

November 17, 2020

Communication was not the easiest with this dealership. Especially after our transaction took place and they failed to deliver the car as promised. The General Manger was unable to be reached by phone or v More

by MARIUSTEAM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Tehrani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ram Tehrani, Juan Zuniga
Nov 23, 2020 -

Culver City Volvo Cars responded

Hello, We're sorry to see the low rating and to hear about your experience. We would love for the chance to speak with you directly regarding your experience so as to learn how we can do better next time. Please reach out to us at your earliest convenience so that we may further discuss. We look forward to hearing from you.

November 06, 2020

Culver City made it a seamless process. No complaints. They deliver customer service quality. I would refer someone to them if they were interested in a Volvo or Mazda More

by GEOMOTO1
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Alerta, Julio Lopez
Nov 06, 2020 -

Culver City Volvo Cars responded

Hello, Thank you for the kind review of our team and your seamless experience! We hope to work with you again, soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 04, 2020

Maria was the best. I am an out of state buyer and was skeptical about buying a car without seeing it. Maria helped me from finding the car to finishing the sell and deliver the car to my daughter apartme More

by PI0
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Erick Reyes, Julio Lopez
Nov 05, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for the kind review for Maria in helping you find the right vehicle for your daughter! We hope she's enjoying her new vehicle, and we look forward to working with you again! The Culver City Volvo Team

October 22, 2020

Always excellent, efficient service. Knowledgeable, warm, friendly staff. Clean and comfortable showroom. Espresso drinks while you wait! Love our Volvo and love the Culver City dealer. More

by JDINORCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Chavez, Charlie Lagua, Julio Lopez
Oct 23, 2020 -

Culver City Volvo Cars responded

Hello, Thank you for your positive feedback! We're glad to know you felt comfortable during your visit and enjoyed your stay! We hope to see you again, soon! The Culver City Volvo Team

September 26, 2020

Just bought a Volvo here. Was an excellent experience start to finish from negotiating the deal, to finance dept., to Erick taking a lot of time to walk us through the vehicle after we signed the deal. More

by DAVID@DOLSONLAWGROUP.COM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Alerta, Erick Reyes, Julio Lopez
Sep 28, 2020 -

Culver City Volvo Cars responded

Hello David, Thank you so much for taking the time to leave us a review! We're so glad to hear Erick did a great job in assisting you during your visit, and we hope you're enjoying your new Volvo! We look forward to working with you again! The Culver City Volvo Team

September 14, 2020

Dropped the ball. Trying to buy out my lease this guy didn't reply to my messages, had to go directly to the bank to purchase More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Khashayar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Culver City Volvo Cars responded

Hello, We're very sorry to see the low rating and to hear your experience wasn't up to our usual standard. We would be more than happy to further discuss your experience to understand how we can do better next time. Please reach out to us at your earliest convenience. We look forward to hearing from you.

September 09, 2020

Culver City Volvo is the best: hassle-free, on-point only communication, and the best quotes (3 times out of 3 in a few years). And I would like to personally thank Aaron for getting my car ready, quickly More

by Ilya S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram Tehrani, Charlie Lagua, Max Ginsberg, Aaron Corea
Sep 10, 2020 -

Culver City Volvo Cars responded

Hello Ilya, Thank you so much for the awesome review! We're thrilled to hear you enjoyed your experience with us in finding the car you wanted! We'll be sure to let Aaron know he's doing an excellent job! We hope you're enjoying your new Volvo and we look forward to working with you again! The Culver City Volvo Team

August 30, 2020

I have been a Volvo owner since 1974. Martin Munoz has I have been a Volvo owner since 1974. Martin Munoz has been a trusted service advisor to me and my family for many years. I followed him from his p More

by RICHARDMOLINARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Culver City Volvo Cars responded

Hello Richard, We're honored to receive your rating and review! We appreciate your kind words for Martin, and we'll be sure to pass them along to let him know he's doing an excellent job! We look forward to serving you again! The Culver City Volvo Team

August 27, 2020

Web-based finance application broke for our joint application, and we had to fill in a paper form. Otherwise great experience buying the XC90 T8. More

by CKANDOTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Flo Benjamin, Max Ginsberg, Florence Benjamin, Juan Zuniga
Aug 27, 2020 -

Culver City Volvo Cars responded

Hello, Thank you so much for the feedback and the great review! We hope you're enjoying your new XC90 T8! If there's anything more we can do for you, please let us know! The Culver City Volvo Team

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