Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,902 Reviews of Culver City Mazda - Service Center
Sort by
January 14, 2025
Richard Tran was very efficient. The service was very good. We will be back again for our next service. The service was very good. We will be back again for our next service. More
by KRH11159
Verified CustomerEmployees Worked With
January 14, 2025
I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At about 12:20 I went to the service desk to ask and the guy there said "oh yeah, you're done...I guess Rick is on lunch" My paperwork apparently just sat there. I'm glad I asked before Rick got back from lunch because no one told me I was done. I had no texts, no updates. More
by DIANEFRANKLIN50
Employees Worked With
January 11, 2025
My experience with the service department is always top notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my perso notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my personal demands and validating my concerns throughout the 48 hour process. More
by PEDRO
Employees Worked With
January 09, 2025
Miguel was insightful and helpful from the moment that my visit started. The communication was stellar, I really appreciate the videos from the service department. The experience was very positive and that s visit started. The communication was stellar, I really appreciate the videos from the service department. The experience was very positive and that started with Miguel. More
by Mazda CX-5
Employees Worked With
January 09, 2025
I was able to get an appointment on short notice with great service. Much appreciated. great service. Much appreciated. More
by MIRANDARIECKHOFF
Employees Worked With
January 06, 2025
Friendly people, fast service. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. Financing was awesome. Explanation of the vehicle was great. Open to listen and provide answers. More
by OCAMPOS4
Employees Worked With
Other Employees :
Carl Hegge
January 03, 2025
Michael was very helpful and did everything he could to make the process easy for me. make the process easy for me. More
by JULIERESUA
Employees Worked With
January 03, 2025
Rich and other staff are very kind. The video explanations and pricing were easy to understand and excellent. Thank you. The video explanations and pricing were easy to understand and excellent. Thank you. More
by YUMIKO123
January 03, 2025
Always polite and professional. Wants to make sure everything is explained if I have a question. Wants to make sure everything is explained if I have a question. More
by marina11
Employees Worked With
January 02, 2025
I like that a video walkthrough of the service was provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. provided, as well as complimentary lyft ride back home and back to the service centre. Thank you. More
by k14
Employees Worked With
