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Culver City Mazda - Service Center

Culver City, CA

4.8
1,901 Reviews

1,901 Reviews of Culver City Mazda - Service Center

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January 24, 2025

The staff was very professional once I was checked in. The day of my appointment there service department seemed to be very much overbooked. More

by CTINABROBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We’re glad to hear that you had a positive experience with our professional staff. We apologize for any delays you experienced due to a busy service day, and we appreciate your understanding. Your comments will be shared with our team to help improve our scheduling and service efficiency. We look forward to assisting you again!

January 24, 2025

Very considerate and understanding to our needs. Explained everything that had to be done to vehicle More

by GARYBUB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your kind review! We’re glad to hear that our team was considerate and thorough in explaining everything needed for your vehicle. We appreciate your trust and look forward to serving you again!

January 24, 2025

I had a warranty issue and Miguel took great care of us. Even provided us with a loaner while everything was taken cared of. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're so glad to hear that Miguel took great care of you and provided a loaner while your warranty issue was handled. We strive to make sure our customers have a smooth experience, and we appreciate your trust. If you need anything else, don’t hesitate to reach out!

January 23, 2025

Jonathan is amazing! He's always friendly, knowledgeable, and easy to reach whenever I have questions about my car. Even though I bought my car from another dealership, I More

by renabraud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greeters
Jan 24, 2025 -

Culver City Mazda responded

Thank you for your wonderful feedback! We’re so glad to hear that Jonathan has provided you with such great service and that our greeters have added to your positive experience. We truly appreciate your loyalty to our team, and we’re always here for any questions or needs you may have in the future. Looking forward to seeing you again soon!

January 21, 2025

Great service, quick and priced accordingly for service provided. Miguel was very informative and took great care of me More

by PINKS91406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Culver City Mazda responded

Thank you for your kind words! We’re thrilled to hear that Miguel provided a helpful and quick experience. Your satisfaction means a lot to us, and we’re glad you’re happy with the entire process.

January 20, 2025

Everything went smooth, wish I could have my car washed but other than that it's perfect! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear everything went smoothly. We understand your frustration about the car wash and we look forward to serving you again!

January 17, 2025

I really like the service and professionalism of the staff. I didn’t have to wait long to have the service. He reached out to me right away to let me know about what kind of service needed for my car. H More

by onareeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2025

Mark and Vlad were very helpful with getting my new car, without putting pressure on me and they were able to answer all of my questions. Tre was very friendly and efficient with the paperwork and answering More

by andrea
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlad Negin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Gonzales, sales paperwork
Jan 17, 2025 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Vlad and Mark were able to answer your questions! Thank you!

January 15, 2025

I received my appointment, I arrived early and was assisted with a thorough review of the vehicle. This is much appreciated. Miguel was very helpful. More

by sfchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Miguel was helpful! Don't hesitate to reach out if you have any questions.

January 14, 2025

Richard Tran was very efficient. The service was very good. We will be back again for our next service. More

by KRH11159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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