Culver City Mazda - Service Center

The service was excellent. Ian Ayres, service advisor, went above and beyond my expectations. He was extremely helpful, polite, knowledgeable, patient, and professional. He mad Ian Ayres, service advisor, went above and beyond my expectations. He was extremely helpful, polite, knowledgeable, patient, and professional. He made sure all My needs were met. I feel fortunate that Ian took care of my service needs. I will definitely go back to your Mazda location!!! More

Govani Martinez went the extra mile for us. We didn't have an appointment, and he did not hesitate to bring a car for the test drive. And we got the best financial deal for our CX5 Carbon Editi We didn't have an appointment, and he did not hesitate to bring a car for the test drive. And we got the best financial deal for our CX5 Carbon Edition !!! More

Miguel went above and beyond to help me figure out what was going on with my Android system, though ultimately it appeared to be a software issue that remains unresolved. Otherwise, my routine service w was going on with my Android system, though ultimately it appeared to be a software issue that remains unresolved. Otherwise, my routine service was as expected. The video was helpful, and Miguel responded to my questions with advice that helped me to prioritize the services that were recommended. They kept my vehicle all day, but they did provide prompt pickups from Lyft, so no problem. I should add that their waiting area is very pleasant--clean, quiet, and well-stocked with beverages. If the wait is only going to take a few hours, it's ideal. More

Service was fast and complete and timely as promised. Video was informative. Thank you Rich. Video was informative. Thank you Rich. More

I really enjoy my experience at CC Mazda. Everyone is friendly, professional and courteous. Miguel helped me understand the urgency of each repair advised given me a better sense of prioritie Everyone is friendly, professional and courteous. Miguel helped me understand the urgency of each repair advised given me a better sense of priorities. More

Service was fantastic! Would totally recommend! Thank you so much for taking such good care of me and my car! Would totally recommend! Thank you so much for taking such good care of me and my car! More

I appreciate having Miguel as my service adviser and feel a positive sense of teamwork throughout at Culver City Mazda. Top notch! a positive sense of teamwork throughout at Culver City Mazda. Top notch! More

Richard Tran and the entire service department at Culver City Mazda was outstanding. They were thorough, professional, and provided excellent customer service. In fact, I was so impressed with Richard, I wi City Mazda was outstanding. They were thorough, professional, and provided excellent customer service. In fact, I was so impressed with Richard, I will be visiting Culver City Mazda when it is time to purchase my next car. Thank you so much for making my experience awesome! More

Richard was wonderful. He told me the repairs I really needed vs what could wait a little longer. He also gave me a loaner car for the day since it was going to be an all d He told me the repairs I really needed vs what could wait a little longer. He also gave me a loaner car for the day since it was going to be an all day service. A+. Highly recommend! More

Fast and efficient. Everyone is always very friendly. I know my car is in good hands! Everyone is always very friendly. I know my car is in good hands! More