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Culver City Mazda - Service Center

Culver City, CA

4.8
1,893 Reviews

1,893 Reviews of Culver City Mazda - Service Center

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March 29, 2025

Ian Ayers was my service representative and has been for the previous several service appointments. As always he was friendly, professional and efficient. More

by JOSEPH.NEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Culver City Mazda responded

Thank you for your kind words! We're so glad to hear that Ian has consistently provided you with friendly, professional, and efficient service. We appreciate your loyalty and look forward to continuing to take great care of you and your vehicle in the future!

March 25, 2025

I brought my 2002 Protege 5 in because the "Check Engine" light went on and because it was also emitting a gassy smell when I cold started it. Ian kept me updated on the progress of the repair. A day after I More

by JEFF.KIKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Culver City Mazda responded

Thank you for your thoughtful review! We’re so glad to hear that Ian was able to keep you updated and take care of the issue with your Protege 5. We know how frustrating car problems can be, but it’s great to hear that we were able to resolve everything to your satisfaction. It’s our goal to provide friendly, reliable service, and we’re happy that you had such a pleasant experience. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

March 23, 2025

They took care of oil change and recall and kept me informed through out the entire process. More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Culver City Mazda responded

Thank you for your review! We're glad to hear that everything was taken care of smoothly and that you were kept informed throughout the process. We appreciate your trust and look forward to serving you again!

March 22, 2025

They had good service, made sure that everything gets checked out and the dealers were nice. More

by ELIZABETHROMAN314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Culver City Mazda responded

Thank you for your review! We're glad you had a great experience and that our team took good care of you. We appreciate your support and look forward to serving you again!

March 21, 2025

Miguel was very helpful and got right back to me to answer my questions. he explained the invoice and let me know which things i had to get done and which things i could wait on More

by SAMSLAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear that Miguel was helpful and provided clear explanations. Your trust means a lot to us, and we appreciate your business. Let us know if you need anything else!

March 17, 2025

Car came back from service missing a valve stem cap on one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail. More

by lowbrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Culver City Mazda responded

We appreciate your feedback and apologize for the oversight. Attention to detail is important to us, and we regret that we missed this. Thank you for bringing this to our attention—we'll work to ensure better attention to detail in the future!

March 14, 2025

left feeling my car was well serviced. Definitely will return for future service needs, Thanks More

by MIKAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear you left feeling confident in your car's service. We appreciate your trust and look forward to assisting you with any future service needs. See you next time!

March 14, 2025

This was my first time bringing my car in for service. Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties an More

by mbasanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Culver City Mazda responded

Thank you for trusting us with your service visit! We're so glad to hear that Richard provided you with a terrific experience. It’s great to know that Culver City Mazda left a positive impression on you back in the ‘90s, and we’re thrilled to have you back! If there’s anything you need, we’re always here to help. Welcome back to the Mazda family!

March 08, 2025

Since I had to leave my car, they gave me a loaner and it was enjoyable. Wonderful experience. More

by FABIOGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Culver City Mazda responded

Thank you for sharing your experience! We're glad we could provide you with a loaner and make the process smooth and enjoyable. We always strive to ensure our customers have a stress-free experience. If you need anything else, we're here for you!

March 06, 2025

Culver City Mazda will take care of you, Thank You Ian for the great customer service and with all your help! I Would highly recommend to Check Out the dealer ship whether you need a new car or Mazda Serv More

by CESAR GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Culver City Mazda responded

Thank you for your kind words and recommendation! We're so glad to hear that Ian provided you with great customer service and that you had a positive experience at Culver City Mazda. Whether you’re in for a new car or service, we're always here to help. We truly appreciate your support and look forward to seeing you again!

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