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Culver City Mazda - Service Center

Culver City, CA

4.8
1,857 Reviews

1,857 Reviews of Culver City Mazda - Service Center

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January 21, 2025

Great service, quick and priced accordingly for service provided. Miguel was very informative and took great care of me More

by PINKS91406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Culver City Mazda responded

Thank you for your kind words! We’re thrilled to hear that Miguel provided a helpful and quick experience. Your satisfaction means a lot to us, and we’re glad you’re happy with the entire process.

January 20, 2025

Everything went smooth, wish I could have my car washed but other than that it's perfect! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear everything went smoothly. We understand your frustration about the car wash and we look forward to serving you again!

January 17, 2025

I really like the service and professionalism of the staff. I didn’t have to wait long to have the service. He reached out to me right away to let me know about what kind of service needed for my car. H More

by onareeu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 16, 2025

Mark and Vlad were very helpful with getting my new car, without putting pressure on me and they were able to answer all of my questions. Tre was very friendly and efficient with the paperwork and answering More

by andrea
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vlad Negin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre Gonzales, sales paperwork
Jan 17, 2025 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Vlad and Mark were able to answer your questions! Thank you!

January 15, 2025

I received my appointment, I arrived early and was assisted with a thorough review of the vehicle. This is much appreciated. Miguel was very helpful. More

by sfchacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Miguel was helpful! Don't hesitate to reach out if you have any questions.

January 14, 2025

Richard Tran was very efficient. The service was very good. We will be back again for our next service. More

by KRH11159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Culver City Mazda responded

Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 14, 2025

I am very Happy with the work done on my car( Routine maintainence). The service rep Richard Tran dropped the ball however. He gave me an estimated time of about and 1.5hours or " before 12:00. At abo More

by DIANEFRANKLIN50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Culver City Mazda responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this.

January 11, 2025

My experience with the service department is always top notch. A satisfied customer of over 10 years. A call-out to my service provider Ian for making me feel like a priority even when faced with my perso More

by PEDRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Culver City Mazda responded

Thank you for your kind review and for being a loyal customer! We are happy to pass along your comments to Ian and the team here at Culver City Mazda! If you need anything else from us, please feel free to give us a call. We are always happy to help!

January 09, 2025

Miguel was insightful and helpful from the moment that my visit started. The communication was stellar, I really appreciate the videos from the service department. The experience was very positive and that s More

by Mazda CX-5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Culver City Mazda responded

We are thrilled to read your great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

January 09, 2025

I was able to get an appointment on short notice with great service. Much appreciated. More

by MIRANDARIECKHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Culver City Mazda responded

Your excellent feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

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