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Culver City Mazda - Service Center

Culver City, CA

4.8
1,891 Reviews
Call Service Center (310) 391-0445

1,891 Reviews of Culver City Mazda - Service Center

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March 23, 2025

They took care of oil change and recall and kept me informed through out the entire process. More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Culver City Mazda responded

Thank you for your review! We're glad to hear that everything was taken care of smoothly and that you were kept informed throughout the process. We appreciate your trust and look forward to serving you again!

March 22, 2025

They had good service, made sure that everything gets checked out and the dealers were nice. More

by ELIZABETHROMAN314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Khashayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathon Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Culver City Mazda responded

Thank you for your review! We're glad you had a great experience and that our team took good care of you. We appreciate your support and look forward to serving you again!

March 21, 2025

Miguel was very helpful and got right back to me to answer my questions. he explained the invoice and let me know which things i had to get done and which things i could wait on More

by SAMSLAW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear that Miguel was helpful and provided clear explanations. Your trust means a lot to us, and we appreciate your business. Let us know if you need anything else!

March 17, 2025

Car came back from service missing a valve stem cap on one of the tires. It's not a big deal or safety concern but shows a lack of attention to detail. More

by lowbrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Culver City Mazda responded

We appreciate your feedback and apologize for the oversight. Attention to detail is important to us, and we regret that we missed this. Thank you for bringing this to our attention—we'll work to ensure better attention to detail in the future!

March 14, 2025

left feeling my car was well serviced. Definitely will return for future service needs, Thanks More

by MIKAYLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Culver City Mazda responded

Thank you for your feedback! We're glad to hear you left feeling confident in your car's service. We appreciate your trust and look forward to assisting you with any future service needs. See you next time!

March 14, 2025

This was my first time bringing my car in for service. Could not have had a better experience. Richard was terrific! Great professional service and very helpful. I had a Mazda way back in the nineties an More

by mbasanese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Culver City Mazda responded

Thank you for trusting us with your service visit! We're so glad to hear that Richard provided you with a terrific experience. It’s great to know that Culver City Mazda left a positive impression on you back in the ‘90s, and we’re thrilled to have you back! If there’s anything you need, we’re always here to help. Welcome back to the Mazda family!

March 08, 2025

Since I had to leave my car, they gave me a loaner and it was enjoyable. Wonderful experience. More

by FABIOGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Culver City Mazda responded

Thank you for sharing your experience! We're glad we could provide you with a loaner and make the process smooth and enjoyable. We always strive to ensure our customers have a stress-free experience. If you need anything else, we're here for you!

March 06, 2025

Culver City Mazda will take care of you, Thank You Ian for the great customer service and with all your help! I Would highly recommend to Check Out the dealer ship whether you need a new car or Mazda Serv More

by CESAR GARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Ayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Culver City Mazda responded

Thank you for your kind words and recommendation! We're so glad to hear that Ian provided you with great customer service and that you had a positive experience at Culver City Mazda. Whether you’re in for a new car or service, we're always here to help. We truly appreciate your support and look forward to seeing you again!

March 05, 2025

I didn't take my car for service here but i keep getting this reminder. I did buy a car here and Had a bit of an issue afterwards and they stopped communicating. More

by QUIROGA03
Recommend Dealer
No
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Culver City Mazda responded

We’re truly sorry to hear about your experience and any lack of communication you’ve encountered. This is not the level of service we aim to provide. We appreciate you bringing this to our attention.

February 28, 2025

Miguel is exceptional. The best service agent I’ve ever worked with at any dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Culver City Mazda responded

Thank you for the amazing feedback! We’re thrilled to hear that Miguel provided you with such exceptional service. He truly goes above and beyond, and we're so glad to have him as part of our team. If you need anything in the future, don’t hesitate to reach out. We appreciate your kind words!

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