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Culver City Mazda

Culver City, CA

4.8
2,465 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,465 reviews

September 21, 2024

Richard Tran Was very hands-on, very professional and a asset to Mazda he deserves raise More

by BWOODS0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Trans 10 Stars
Sep 30, 2024 -

Culver City Mazda responded

We love reading that you were happy with your customer service experience and that Richard was able to help make your visit a great one! Don't hesitate to reach out if you have any questions.

September 20, 2024

I was extremely impressed with Jonathan’s communication and attention to my receiving top notch service. More

by JORENEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez, service department
Sep 30, 2024 -

Culver City Mazda responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Culver City Mazda!

September 20, 2024

It was easy to check in. Miguel let me know when my car was ready. Nice waiting area and close to other places like Starbucks. Had to wait 2.5 hours for standard service. More

by LISAKARBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Culver City Mazda responded

Thank you for your kind review! Please let us know if we can assist you with anything else.

September 18, 2024

Rich was a fantastic service provider and the car wash is a big reason I come here. Minus one star for the service taking 90+ more than estimated, but thankfully I wasn’t in a hurry. More

by BENBLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Sep 18, 2024 -

Culver City Mazda responded

We're happy you found our staff to be so supportive during your experience. We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

I brought my car in for a back window replacement recently. Miguel handled the communications with the glass company very well. Once the installer arrived, the job was completed very quickly. Miguel More

by MUMFLESHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service to our customers. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

September 16, 2024

Everyone is very courteous and professional. I love the fact that they send me a video showing the problems along with a simple and straightforward report on my vehicle. Culver City Mazda is the More

by KIMKARISDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Culver City Mazda responded

There’s nothing better than a great review and recommendation. Thank you! Please don't hesitate to reach out if you have any questions.

September 15, 2024

I was never a Mazda guy but after my previous lease and this current lease, I’m converted. I love the car, but the quality of service is what I love most. From the moment I walked on the lot, I fept well More

by emoreno1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

September 14, 2024

Excellent service as always! Thank you to the Culver City Mazda team for taking great care of my care and providing friendly, efficient, quality service. More

by lmathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rodriguez
Sep 18, 2024 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

September 13, 2024

The service was fine but there seems to be an effort to upsell services to the customer. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Culver City Mazda responded

We are sorry to hear about your experience and appreciate you reaching out to us. We only recommend jobs that we feel are necessary for the vehicle to run properly either now or in the future. Please know it is always your choice to accept or decline the suggestions. If you'd like to discuss this further, please don't hesitate to reach out.

September 09, 2024

Bryant and the whole team at Culver City Mazda made my car leasing experience top tier. It was by far the smoothest and friendliest experience I have ever had at a dealership. If you want to feel taken ca More

by Jamison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Sep 09, 2024 -

Culver City Mazda responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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