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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.8
2,535 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,535 reviews

December 02, 2022

I appreciate Miguel , service, representative, patience, and professionalism in answering my questions, and keeping me updated on the status of the work. More

by JRHUIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience in our service department. We'll be sure to pass on your kind words to Miguel. Please let us know if there's anything else we can do for you. We look forward to working with you in the future!

November 29, 2022

The people there are wonderful but its not normal to wait 6 hours for an oil change (with an appointment). I feel like whenever I go there they claim to be understaffed and overbooked. They recommended addit More

by csgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Culver City Mazda responded

We are so pleased to hear that Mario and our team have given you the service you deserve, but are sorry to hear about the long wait times. We understand your frustration and are working to remedy the situation as quickly as possible.

November 24, 2022

Service advisor Steven is very helpful and professional, which makes the trouble of getting your car fixed much easier. Thanks More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
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Nov 28, 2022 -

Culver City Mazda responded

Thank you for the opportunity to earn your business and for taking the time to post a review. We're thrilled to read that our customer service exceeded your expectations. We'll be sure to pass on your kind words to Steven. Please let us know if there's anything else we can do for you.

November 24, 2022

Frank in Sales and Julio in Finance are true professionals, and they were great to work with along with the rest of the Culver City team! More

by CHRIS.NORTH2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kervin Jefferson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guziak
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Nov 28, 2022 -

Culver City Mazda responded

Thank you for allowing us to earn your business! All of us at Culver City Mazda take great pride in providing nothing less than exceptional service, and we are glad that was your experience! Please don't hesitate to reach out if you have any questions!

November 23, 2022

The service was excellent. They were very nice and answered all of my questions about the car, services and any other questions. Wonderful people. More

by PAOLARAMOSCANTU
Recommend Dealer
Yes
Employees Worked With
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guziak
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Nov 28, 2022 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Frank and Roman were able to give you the service you deserve. Please don't hesitate to call if you have any questions.

November 21, 2022

They checked me in and turned around the needed service quickly and shared a video report of my vehicle. More

by PETER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Nov 22, 2022 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again!

November 18, 2022

Very professional. Answered questions well. Explained work and process very well. Work was completed in a reasonable amount of time. More

by ALISA5110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

November 17, 2022

Steve was great in getting me check in and out super quickly. Very much appreciated. More

by MATTPANAJ
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
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Nov 17, 2022 -

Culver City Mazda responded

What a great rating and review! We're so glad you enjoyed your experience working with Steve, and we look forward to working with you again!

November 17, 2022

John and Steven were very friendly and helpful. They explained everything they were doing and answered all of my questions. More

by Jeremie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Report | Print
Nov 17, 2022 -

Culver City Mazda responded

Thanks so much for taking the time to rate and review us! We're so glad you enjoyed working with our team and that you were happy with the level of service you received. Please let us know if there's anything more we can do. We look forward to serving you again!

November 17, 2022

I dropped by in the morning without an appointment to ask about a 15,000 mile service on my 2021 Miata. They not only scheduled me in but provided a ride (via Lyft) to my office and back. The car was done by More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Culver City Mazda responded

We love to read reviews like this one! Thank you so much for sharing your experience at Culver City Mazda. We are so pleased to hear that Miguel was able to give you the service you deserve. Please don't hesitate to call if you have any questions.

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