Culver City Mazda

Miguel was attentive and listened to all my concerns and remembered to get back with me. He arranged to have my car available for pick up at exactly the perfect time for me to get back to an important appoi remembered to get back with me. He arranged to have my car available for pick up at exactly the perfect time for me to get back to an important appointment. The transportation home and back was amazing as well. I felt well cared for. Thank you! More

Always great service! The ride share service to and from home is a great plus! The ride share service to and from home is a great plus! More

Great service! Thanks for making everything so easy and efficient. Thanks also to Steven for being such professional. Thanks for making everything so easy and efficient. Thanks also to Steven for being such professional. More

Excellent customer service. John was extra helpful in getting my car in and out. Definitely coming back John was extra helpful in getting my car in and out. Definitely coming back More

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This was the best service experience I have had in years, and it was due to positive interactions with Miguel who was polite, even-keeled, communicative, expedient, and reassuring. I can only hope Miguel wi and it was due to positive interactions with Miguel who was polite, even-keeled, communicative, expedient, and reassuring. I can only hope Miguel will be there the next time I bring my car in for service. He's a service superstar. I had wanted to relay this message to Carl in person, and I hope this written message finds its way to him. More

Professional, efficient, courteous employees, clean and comfortable waiting area, good communication about vehicle, finished right on time. No wait to pay and leave. comfortable waiting area, good communication about vehicle, finished right on time. No wait to pay and leave. More

They stayed in contact about my need to schedule the appt, about the upcoming appt once it was scheduled, and about when to come back and get my car once I dropped it off. They were polite, professiona appt, about the upcoming appt once it was scheduled, and about when to come back and get my car once I dropped it off. They were polite, professional and efficient, while I was at the dealership. It was generous for them to provide me with a Lyft home. I just wish that they could narrow the window for them having the car so I could just wait in the dealership for the service to be completed rather than going back home (which takes about a half hour) and returning later (which takes at least a half hour----this is WEST LOS ANGELES/405 FWY TRAFFIC). I dropped my car off at 11:00 a.m. and was called to pick it up at 4:00 p.m. I know they are trying to manage the flow of customers and cars but my entire day was disrupted for a an oil change and tire rotation that couldn't have taken more than 30 minutes. I would rather sit in the showroom and work on my laptop for 3 hours than go home and have to return to the dealership at rush hour. P.S. Because I live further than 4 miles from the dealership, they generously allowed me to use the Lyft service one way. I still had to find a ride, however, for my return trip, which also disrupted that person's day. If I had instead ordered a Lyft, it probably would have cost me at least $20.00 to obtain the "free" service provided under my maintenance contract. The next closest Mazda dealership is 50 miles from my home. More

Steve was very professional. He was thorough and answered all of my questions. He was very helpful. He was thorough and answered all of my questions. He was very helpful. More

Miguel, my service provider was very courteous and professional. He explained everything that was going to be done to my vehicle including a complimentary car wash. The service was done by the time pr professional. He explained everything that was going to be done to my vehicle including a complimentary car wash. The service was done by the time promised. More