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Culver City Mazda

Culver City, CA

Overview
Employees
Reviews
Vehicles
4.8
2,535 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,535 reviews

May 15, 2023

Miguel was extremely helpful! He was able to answer my questions. Thank you so much Miguel! Would definitely be coming back for future car maintenance service. More

by GUILLENYASMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2023 -

Culver City Mazda responded

Thank you so much for your review and recommendation of Miguel!

May 11, 2023

John Calles was very hospitable and friendly. He explained exactly what services would be provided and the estimate was the price I ended up paying. This was my second time at this Mazda location More

by COLLEENMSONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 16, 2023 -

Culver City Mazda responded

Thank you so much for the kind review! We appreciate you trusting John with your vehicle's service needs! I am so happy to hear that our service keeps you coming back. Take care and please don't hesitate to reach out with any questions!

May 10, 2023

I didn’t get satisfaction with service. Left without anything fixed. Probably only use it for my extended warranty and basic service More

by ALEXANDERANTIPOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Culver City Mazda responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please know, we've shared this feedback with our team.

May 10, 2023

Miguel was wonderful - super helpful and reached out as soon as my car was ready. He greeted me by name when I returned to pick up my car - nice touch! My car was done sooner than expected. Great service More

by alvsunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Culver City Mazda responded

Thank you for writing a such a fantastic review! We are so happy to hear about your experience with Miguel and thank you for giving us the opportunity to serve you. Please let us know if you have any other questions.

May 10, 2023

Lack of professionalism. No service provided from the service department. They just kept trying to avoid any liability instead of proactively diagnose my vehicle. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Champagnie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Culver City Mazda responded

Thank you for bringing this concern to my attention. We take our reviews seriously here and truly appreciate your honesty. Our number one priority is to ensure our customers receive outstanding service and it is disappointing to know we failed to do so. We have taken this information and will make sure to improve upon these issues to ensure they do not happen again.

May 10, 2023

For several years and many Mazda RX8 repairs, recommended updates and improvements, I have depended on Steve Ruiz and his valuable and skilled team. Everyone I have met there I have thanked for their knowle More

by MOCHALULU
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
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May 10, 2023 -

MOCHALULU responded

Culver City Mazda May 10, 2023 MOCHALULU Verified Customer For several years and many Mazda RX8 repairs, recommended updates and improvements, I have depended on Steve Ruiz and his valuable and skilled team. Everyone I have met there I have thanked because of their knowledge and expert skills! What more could I possibly want for my treasured 2009 Mazda RX8? Thanks for asking! KMurphy

May 10, 2023 -

Culver City Mazda responded

Thank you so much for your excellent review and rating. We are so pleased to hear that your experiences with Steve have exceeded your expectations. If you have any questions, please don't hesitate to reach out.

May 09, 2023

Had a pleasant experience, time was reasonable this time, I love that they provide lyft services as a courtesy. More

by GINAMIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 10, 2023 -

Culver City Mazda responded

Thank you for writing a such a kind review! We are so happy to hear about your experience and we thank you for giving us the opportunity to serve you.

May 06, 2023

Great Service! Thanks for making everything so easy and efficient. See you for my next Service :-). More

by IVAN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Flores, Steven Ruiz
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May 10, 2023 -

Culver City Mazda responded

Thank you for your business and posting such an excellent review. We're happy to read about your great experience and will be sure to pass on your kind words to Miguel, Alex and Steve. We look forward to your next visit!

May 05, 2023

Jonathan was friendly and very helpful. I did not receive the link to review the video etc that was communicated via text. More

by HIRO.KAMIZONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 05, 2023 -

Culver City Mazda responded

Thank you for your wonderful review of Jonathan!

May 04, 2023

Miguel and the folks at Culver City Mazda did a fantastic job as per usual with my scheduled maintenance. More

by cannibalgnome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2023 -

Culver City Mazda responded

Thank you for taking the time to rate and review us! We're so glad to know your service experience went so seamlessly! We look forward to assisting you again in the future!

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