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Culver City Mazda

Culver City, CA

4.8
2,535 Reviews
Culver City Mazda in Culver City, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling 310-391-0445.
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11215 Washington Blvd

Culver City, CA

90230

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Showing 2,535 reviews

December 28, 2023

Thank you all for your time and help! My problems were perfectly solved! I really appreciate it! More

by m.tiancheng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Jan 02, 2024 -

Culver City Mazda responded

It's great to know that our team at Culver City was able to provide you with an outstanding experience. We're all about addressing your needs first and we appreciate the recommendation!

December 25, 2023

In all my time as a car, owner, Miguel is The best, most thorough and attentive and caring service agent I have ever encountered. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Culver City Mazda responded

What a great review! Thanks so much for taking the time to rate and review your positive experience! We look forward to working with you again and will make sure Miguel hears your kind words!

December 22, 2023

We recently brought a Mazda cx5 at Culver City Mazda and overall it was a great experience!! Thank you Tony, Arlene, and Bryant for being helpful and professional - the whole process was transparent, smooth More

by Eva
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arlene Quiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryant Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Culver City Mazda responded

Thank you for taking the time to leave us a comment on your experience with us. It's always a pleasure to hear how our staff was able to help a customer from start to finish. And of course, we have to thank you for recommending us as well. If there is anything you need please feel free to let us know.

December 20, 2023

Jonathan was very helpful and keep me up to date on the progress of my car. More

by JAMIESHWARTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Rodriguez
Dec 20, 2023 -

Culver City Mazda responded

Thank you for the 5-star rating! We're pleased that our team provided you with great service during your visit. We appreciate your recommendation!

December 19, 2023

I’m not clear as to why, (after my car was serviced) your data base generates a $55 cost for me to pay, for a new car with a full service package purchased at the time of the car sale. I was informed that I More

by theverybestlyrics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Champagnie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Culver City Mazda responded

Shay, we are sorry for your experience and thank you for allowing us to address the issue. We understand your frustration.

December 15, 2023

The staff were friendly, efficient, and helpful. The facility was clean and my car was taken care of well. More

by sharae_mccreary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Dec 18, 2023 -

Culver City Mazda responded

Thank you for your great recommendation and review! All of us at Culver City Mazda are so pleased you enjoyed your experience working with John and our team, and we look forward to working with you again! If there is anything more we can do, please let us know.

December 14, 2023

Richard was super heldful in the check-in process. He was accomodating and friendly. The technician was good as well. More

by GOLDWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Dec 14, 2023 -

Culver City Mazda responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to Richard and the team. Please let us know if there's anything else we can do for you.

December 13, 2023

Great service! They handled the insurance adjuster and took care of the repairs with minimal supervision by me. The car is running great! Definitely glad the serv More

by IDEMA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Rodriguez-five stars!
Dec 14, 2023 -

Culver City Mazda responded

It's always a pleasure to hear that our team has been providing excellent customer service. We are thrilled to know that we were able to assist you. Please let us know if there's anything more we can do. We're always happy to help!

December 13, 2023

Service Rep, Richard, was terrific! Car was there for oil change and it was finished very quickly. More

by kellyh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tran
Dec 14, 2023 -

Culver City Mazda responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

December 11, 2023

Always busy. My technician didn’t even go through the report with me and just gave me my car back More

by Enzoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Calles - 2 Stars
Dec 11, 2023 -

Culver City Mazda responded

We are sorry to read about your experience and will be discussing it at our next staff meeting. As always, we appreciate the feedback.

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