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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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June 27, 2022

I found the people in the dealership to be very cordial, I was informed on everything as it related to the current condition of my car. More

by Brenda Hartwell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot the name.
Jun 30, 2022 -

Culver City Chevrolet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jun 30, 2022 -

Brenda Hartwell responded

Thank u

June 26, 2022

In the past, this place has been unreliable, confusing, and unhelpful. However, I just had a good experience, finally, after having Jordan as my customer service representative. If I continue to have Jorda More

by MADMAN1067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Culver City Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 25, 2022

Service is good, Timing is good as well but Jordan is always helpful and nice!! More

by panchillo0305
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2022

Jordon is the best! ! So helpful!! Best customer service!! I’m a very happy client!! More

by BRITTAFRANCISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 25, 2022

The person in charge of my account was very rude and disrespectful. He gave me an estimated cost over the phone and then when the job was complete he gave me a total that was 400 more and claimed he n More

by juejue007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact Sara C. Customer Care Advocate at (424)258-9157 when you have an opportunity, and we will be more than happy to try and turn your experience around.

June 25, 2022

Appreciated the work that was done; but I Just can’t see justifying the labor at $250 An hour. It’s $100 an hour?? It really hits Your wallet when you’re retired. God bless, John & Trish LaRosk More

by 1NavyUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

1NavyUSA responded

WAY too expensive; Who's making the $$; If it's the certified mechanics then they should become lawyers, as this rate is what they charge, and higher??

Jun 28, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

Jun 28, 2022 -

1NavyUSA responded

Thank you for your response to my earlier email. I know that things won't change, but I felt compelled to relate our feelings.. God Bless. John and Trish LaRosk

June 24, 2022

I was very impressed with Jordan in service. She was very thorough and helpful regarding my car. More

by Splogcooper
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 23, 2022

I was encouraged to service other things on my car BUT never felt forced. My car was serviced quickly and I was out in less than 45 minutes. Thank you More

by GMCKILLIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Culver City Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 22, 2022

I’m VIP member and because I do change the air filter myself, they didn’t want it to give me the oil change for free! Just because of that! When I bought the VIP membership they didn’t say that! That’s s More

by EDKANELA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kennedy
June 21, 2022

When upon arrival your representative Jordan came to my truck and was very polite and helpful. She took care of the paperwork quick and fast. I am very pleased with her actions and the way she handled ever More

by Alexdelcid05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Culver City Chevrolet responded

Hi there, thank you so much for your positive comments about Culver City Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

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