Culver City Chevrolet - Service Center

I took in my Chevy Silverado for an oil change and was helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had helped by a service advisor named Jordan who was great and answered all my questions. They took about 2 hours and I didn’t mind at all because I had called the same day so they were fast. My main concern was that my dash cam in my truck was disconnected from the main camera which made it unnoticeable that it had been unplugged. I was driving without my dash cam on for a while until I got home and noticed it wasn’t working. I contacted Jordan and asked her if they normally disconnect dash cams, she said no they are not allow to touch customers property. I didn’t have an issue with them disconnecting it was the fact that they did not notify me they unplugged it or just plugged it back in. I did reach out through email and phone call to Sergio Rivas who I was told is the Service Supervisor and until now haven’t heard back from anyone at Culver City Chevrolet. Disconnecting a dash cam in these times becomes a liability, if I were to be an any type of accident I would have not had prove of it. I was pleased with the service here but after having this issue and no one reaching out to at least give me an explanation and make it right made this visit very unpleasant. Always check your dash cameras before getting back in your vehicle after a service. More

Excellent customer service. Fast and inexpensive, for sure we will be back again. Miguel was a very nice person. Fast and inexpensive, for sure we will be back again. Miguel was a very nice person. More

Ruben did an excellent job organizing and completeing the job. Well done, a true professional. job. Well done, a true professional. More

The customer service was great, I felt assured that my vehicle would be taken care of. My only disappointment was the length of time it took for my vehicle to be fixed. I was without my car for a couple o vehicle would be taken care of. My only disappointment was the length of time it took for my vehicle to be fixed. I was without my car for a couple of days in which I had to make other arrangements to get around. I hope the dealership will make arrangements for customers to borrow other vehicles while they’re personal vehicles are getting fixed. More

Jordan is very good at her job! ! They fix what needed to be fixed! Excellent ! They fix what needed to be fixed! Excellent More

Quick, friendly customer service. The service explained everything to me, asked if I had questions, once I was finished checking in I was walked to the lobby. The service explained everything to me, asked if I had questions, once I was finished checking in I was walked to the lobby. More

The costumer service was amazing and the process was also quick. I have to shout out Jordan very nice and courtesy, she made my morning never let her go. quick. I have to shout out Jordan very nice and courtesy, she made my morning never let her go. More

Superb service and respect what else a person needs When he Takes His car for service ? needs When he Takes His car for service ? More

Customer service was excellent. Took my information and let me know how long it would take to get a diagnosis. Took my information and let me know how long it would take to get a diagnosis. More

Our service person was great, but we didn’t get the problem fixed! We’ll see what happens when we plug it in at our home!!! problem fixed! We’ll see what happens when we plug it in at our home!!! More