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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,566 Reviews

1,566 Reviews of Culver City Chevrolet - Service Center

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September 01, 2022

Jourden is the best service advisor I’ve ever met Always makes sure my vehicle is done properly and on time. More

by maricelanegrete68@u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Culver City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2022

All I can say is that I was Very disappointed , over priced incomplete work , dissatisfied customer More

by SHUNELL.KIPER
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Luis Navarrete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to have a better understanding about your experience. Please reach out to us at (424)258-9157 at your earliest convenience and we will do our best to resolve this with you. Sara C. Customer Care Advocate (424)258-9157

August 31, 2022

Great professional on time kind effective generous mindful cautious hard working positive great work ethic More

by albertoarcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Santillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

albertoarcos responded

Luis did such an amazing job taking care of my truck when the dealer I purchased my truck couldn’t help me. He allowed me to have a rental for a few days and was extremely helpful with updating me with the status of my vehicle.

Aug 31, 2022 -

albertoarcos responded

Do all that you can to keep Luis working at Chevrolet. I will go back because of luis

August 30, 2022

Staff was so fast and communicated well. They were able to get my car fixed in about 4 hours! More

by Evan Taber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Evan Taber responded

Thank you, Culver City Chevrolet team.

August 29, 2022

Hello. It's a very clean organized dealership. Also, very helpful and attentive. Will return in the future and already have told my close friends and family More

by ADILSONRECINOS
Recommend Dealer
Yes
Employees Worked With
Gio Ortiz
Sep 02, 2022 -

Culver City Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

August 29, 2022

Always courteous and professional, they find out the problem and get it taken care of trying to save you money when possible which is super important to y More

by reenajohnson56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

Culver City Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

August 27, 2022

Excellent and friendly service. Came in a couple times and each time was fast and friendly More

by Hugomedina87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name was Ryan he helped me with my car.
Sep 01, 2022 -

Culver City Chevrolet responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Culver City Chevrolet and we hope to see you again soon!

August 25, 2022

Service was extremely quick the service writer was extremely polite and I usually enjoy having my car serviced at Culver City Chevrolet. The only difficulty was that when I checked the tire pressure a More

by DIVELAW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Culver City Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

I needed an unexpected repair because my power window stopped working. I paid to order the part and once the dealer received the part they called me so I could return to have it installed. Very efficient More

by jwofford1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Culver City Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2022

No try to help and Jordan is rude my engine of my Chevrolet Malibu died on me at 66000 miles they know is a engine factory problem she just try to make me spend a lot of money when it not my fault More

by Christian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Management
Sep 14, 2022 -

Culver City Chevrolet responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to Sara C., Customer Care Advocate at (424)258-9157 when you have a chance. Thank you, and we look forward to hearing from you.

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