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Culver City Chevrolet - Service Center

Culver City, CA

4.2
1,565 Reviews
Call Service Center (213) 328-2897

1,565 Reviews of Culver City Chevrolet - Service Center

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November 06, 2022

Culver City Chevrolet does a great job when I take my Silverado for service. They are always courteous and attentive and answer all my questions and concerns. More

by Bonillayaritza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 06, 2022

They fixed my car the same day I brought it in. I appreciate that very much More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Culver City Chevrolet responded

We're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 04, 2022

Thy initial work done to my car I was told was it. Then got a call for more repairs needed More

by jcouch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
2.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2022 -

Culver City Chevrolet responded

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Sara C. Customer Care Advocate (424)258-9157

November 02, 2022

Efficient and knowledgeable service rep. Jordan made it easy. 15,000 mile tuneup in 90 minutes. Arrived 11:30, home at 1:00. More

by Edwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 02, 2022

The staff are personable, professional, and communicative. It took a longish time for my car to come out after all the paperwork was completed, however. More

by ellenjrudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2022 -

ellenjrudolph responded

Ruben was terrific. Enjoyed his good humor and professionalism.

November 01, 2022

Overcharged for replacing positive battery cable and starter. RIP OF. Noticed battery cable wasn't replaced. More

by dnawalu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruben Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Culver City Chevrolet responded

Thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Sara C. Customer Care Advocate (424)258-9157

November 01, 2022

Im not happy at all. I paid 6.34 bucks for one mirra on my car. A rep off. More

by jtmaxwell22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Rathman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Padilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2022 -

Culver City Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (424) 216-6027 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 01, 2022

I would like appreciate the Service provided by the dealership . And keep up all the great customer service and work . More

by ASSEFAGIRMACHEW1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Culver City Chevrolet

October 31, 2022

The staff is very pleasant and helpful. The atmosphere is upbeat and the facilities are immaculate. I also feel very confident that the repairs will be done properly. More

by VLOCKRID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Culver City Chevrolet responded

We are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 31, 2022

The customer service was great. From the time I got there till my last signature on the paperwork. More

by Mona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jordan Rathman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2022 -

Culver City Chevrolet responded

Mona, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

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